The customer service was brilliant and I found them very helpful when I was looking for a certain CD, it wasn't in store but then I was told It could be ordered. The CD arrived within a few days
企業が回答しました
所在地
所在地を変更Unit 12, The Lanes, CA3 8NT Carlisle, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Fantastic branch lots of items in store. Fantastic friendly and helpful staff found items for us as its a large store Will definitely go again
企業が回答しました
I’ve had brilliant experiences with the Carlisle HMV, both in store and with Funko Pop pre-orders. The staff are always welcoming, helpful, and really know their stuff. Every time I’ve visited,... もっと見る
企業が回答しました
Knowledge from the staff was amazing. Genuine interest in my love for music. Had conversation about how music of all genres can stir up memories especially of your teenage years. Ten out of ten.
企業が回答しました
企業情報
hmv (UK) - Carlisle について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 12, The Lanes, CA3 8NT, Carlisle, 英国
4.8
優良
142件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service
Ordered online and delivered to shop. This allowed me to browse and pick up something extra. Very good staff and large selection of merchandise. Easy parking in the lanes for the shop and other services.
2026年1月19日
hmv (UK) - Carlisle からの回答
Hi Rottie.
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Carlisle からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Had to change the CD I bought
Had to change the CD I bought a HMV couldn't have been more helpful.
2025年12月19日
hmv (UK) - Carlisle からの回答
Hi Jonathan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good service,great staff
2025年12月11日
hmv (UK) - Carlisle からの回答
Hello Johnny
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service on pre orders and in store sales at Carlisle
I’ve had brilliant experiences with the Carlisle HMV, both in store and with Funko Pop pre-orders. The staff are always welcoming, helpful, and really know their stuff. Every time I’ve visited, the service has been quick, friendly, and genuinely enjoyable.
My Funko Pop pre-orders have always been handled smoothly, with great communication and no hassle when picking them up. It’s clear the team take pride in what they do.
A superb store with amazing staff, definitely one of my favourite places to shop. Highly recommended!
2025年11月5日
自発的なレビュー
hmv (UK) - Carlisle からの回答
Hi Tirene
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Carlisle からの回答
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Carlisle からの回答
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The young lady who served me was very…
The young lady who served me was very kind and helpful, found what I wanted and ordered it for me.
2025年11月10日
hmv (UK) - Carlisle からの回答
Hi Barry
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Carlisle からの回答
Hi Bruce
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Very helpful
Very helpful. Would deffo recommend buying your cds or records from the shop or order to your closest store
2025年10月20日
hmv (UK) - Carlisle からの回答
Hello Jonno,
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Excellent service and super efficient…
Excellent service and super efficient thank you.5⭐⭐⭐⭐⭐
2025年10月18日
hmv (UK) - Carlisle からの回答
Hello MR
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordered item in store
Ordered item in store, to be delivered to store. Friendly service, arrived on time
2025年10月12日
hmv (UK) - Carlisle からの回答
Hi MRS
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Incredible service Good price quick…
Incredible service Good price quick delivery well pleased.
2025年10月1日
hmv (UK) - Carlisle からの回答
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Collection of click and collect item
The member of staff was pleasant to deal with and my ordered item was located immediately.
2025年10月1日
hmv (UK) - Carlisle からの回答
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Carlisle からの回答
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
something real
I've been returning to cds and dvds lately, so it's been great to order from HMV as well as visit their high street stores for my purchases. Always a great experience.
2025年9月19日
hmv (UK) - Carlisle からの回答
Hi Emma
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Instore ordering fantastic
Went instore on Thursday to order a couple of Tshirts - free postage. Package arrived 2 days later on Saturday. Very impressed!
2025年9月12日
hmv (UK) - Carlisle からの回答
Hi Jeanette
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Carlisle からの回答
Hi Gary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great product & service.
2025年8月5日
hmv (UK) - Carlisle からの回答
Hi chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Carlisle からの回答
Hi James
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
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