The customer service was brilliant and I found them very helpful when I was looking for a certain CD, it wasn't in store but then I was told It could be ordered. The CD arrived within a few days
企業が回答しました
所在地
所在地を変更Unit 12, The Lanes, CA3 8NT Carlisle, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Fantastic branch lots of items in store. Fantastic friendly and helpful staff found items for us as its a large store Will definitely go again
企業が回答しました
I’ve had brilliant experiences with the Carlisle HMV, both in store and with Funko Pop pre-orders. The staff are always welcoming, helpful, and really know their stuff. Every time I’ve visited,... もっと見る
企業が回答しました
Knowledge from the staff was amazing. Genuine interest in my love for music. Had conversation about how music of all genres can stir up memories especially of your teenage years. Ten out of ten.
企業が回答しました
企業情報
hmv (UK) - Carlisle について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 12, The Lanes, CA3 8NT, Carlisle, 英国
4.8
優良
142件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Brilliant staff very helpful 😁
😁👍 amazing helpful staff ..please give them a massive thanks 🙏👍
2024年12月13日
hmv (UK) - Carlisle からの回答
Hi Margaret
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Nice and easy
Nice and easy to order. Quick collection time in store. Great affordable prices.
2024年12月9日
hmv (UK) - Carlisle からの回答
Hi Miss Nelson
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly helpful staff
2024年12月1日
hmv (UK) - Carlisle からの回答
Hello Karen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Just take a few days to get noticed…
Just take a few days to get noticed when the will arrive
2024年12月7日
hmv (UK) - Carlisle からの回答
Hi Jose,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
hmv (UK) - Carlisle からの回答
Hi Margaret
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
always good
2024年12月1日
hmv (UK) - Carlisle からの回答
Hi Sammy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Polite and helpful staff
2024年12月1日
hmv (UK) - Carlisle からの回答
Hi Mac
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff really helpful in store
2024年11月15日
hmv (UK) - Carlisle からの回答
Hello Alison,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to place an order and arrange…
Easy to place an order and arrange collection at the local HMV shop.
2024年11月16日
hmv (UK) - Carlisle からの回答
Hi Elizabeth,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Found the album I wanted on the website easily. Delivered to store for the day of release
2024年11月1日
hmv (UK) - Carlisle からの回答
Hi John
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Carlisle からの回答
Hi Charmaine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff very helpful
Staff very helpful. Blu Ray I was looking for not in stock, but staff member ordered it for me to be delivered to my home address. Very impressed with customer service
2024年9月12日
hmv (UK) - Carlisle からの回答
Hi Michael
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service and pleasant staff
Great service and pleasant staff,order was delivered to show as requested.
2024年9月10日
hmv (UK) - Carlisle からの回答
Hi James
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Carlisle store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Contact by email was very efficient
Contact by email was very efficient. Always dealt with carlisle branch. Delivery was excellent. Very fast. Would recommend your service to anyone and recommend carlisle hmv
2024年9月3日
hmv (UK) - Carlisle からの回答
Hi Gaye
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Exceptional Courteous Service
Over past week 2 visits to my local HMV the staff were exceptional sorted out my online purchase for collection and excellent customer service. Noticed that the stock of CD & Vinyl was extremely good.
Well done.
2024年8月27日
hmv (UK) - Carlisle からの回答
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy access to all vinyl 👍🏻
2024年8月19日
hmv (UK) - Carlisle からの回答
Hi Si
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff very helpful.
2024年7月30日
hmv (UK) - Carlisle からの回答
Hi Alison
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Kept me informed on a regular basis as…
Kept me informed on a regular basis as item was out of stock
2024年7月23日
hmv (UK) - Carlisle からの回答
Hi Stuart
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Carlisle からの回答
Hi david
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。