Recently purchased Project Hail Mary 4k from HMV in Colchester. Got home but on closer inspection the packaging was damaged. Took it back to the store and instantly replaced. Would like to thank Ellio... もっと見る
企業が回答しました
所在地
所在地を変更7 Culver Square Shopping Centre, CO1 1WF Colchester, GB
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レビュアーのコメントを見てみましょう
1 item of my multi buy on-line order was out of stock awaiting new stock. However when i picked up other part of the order in store , missing item was in stock. There is no system for releasing stock... もっと見る
企業が回答しました
I always enjoy going into HMV in Colchester because the staff are so friendly, informative, knowledgeable and extremely helpful. I'm on first name terms with Elliott which makes shopping more pleasure... もっと見る
企業が回答しました
Ordered a huge book (Iron Maiden - Infinite Dreams) from the HMV in Colchester to be delivered to me on the west coast of Scotland. Delivery was very speedy and the book arrived in perfect condition.... もっと見る
企業が回答しました
企業情報
hmv (UK) - Colchester について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
7 Culver Square Shopping Centre, CO1 1WF, Colchester, 英国
4.8
優良
261件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Slow click & Collect…
Received DVD ok but it took a week before I could collect it from my local shop.
2024年11月7日
hmv (UK) - Colchester からの回答
Hi John,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
AMAZING HELP AT Colchester Store Manager
The Manager at Colchester impressed me with his knowledge and help in ordering International DVDs that were not on the shelves.I was told that I would receive my order in 3 days and I wasn't disappointed! Incredible!
2024年10月29日
hmv (UK) - Colchester からの回答
Hi H.
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent service
Excellent service. What they said would happen regarding my purchase happened. Kept up to date.
2024年10月20日
hmv (UK) - Colchester からの回答
Hi Stephen,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Wonderful experience in the sanctuary of pop culture pundits
Whenever I'm at the store, employees are always jocund and helpful, which does add points for overall mood of the experience.
2024年10月22日
hmv (UK) - Colchester からの回答
Hi Beth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Went in to my local store and lady was…
Went in to my local store and lady was so helpful went though everything with me
2024年10月17日
hmv (UK) - Colchester からの回答
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I went to Colchester Hmv today with…
I went to Colchester Hmv today with quite a long list, I was helped by Ollie who looked for everything on my list, he's a credit to the company, thanks again.
2024年10月14日
自発的なレビュー
hmv (UK) - Colchester からの回答
Hi Debra,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Colchester からの回答
Hi Loxley
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I love walking into HMV
I love walking into HMV, the whole atmosphere is completely different to any other retailer.
Easy to find albums and the service I received by Elliott was smooth and hassle free. Thank you!
2024年10月12日
自発的なレビュー
hmv (UK) - Colchester からの回答
Hi Evelyn.
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Colchester からの回答
Hi Ellis
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Colchester からの回答
Hi Trade
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Colchester からの回答
Hi Linda
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Colchester からの回答
Hi Rachel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Colchester からの回答
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very quick service by helpful staff
2024年8月19日
hmv (UK) - Colchester からの回答
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Goods delivered into as promised
Goods delivered into as promised. Collected with zero problems.
2024年8月16日
hmv (UK) - Colchester からの回答
Hi Ken
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I was recently let down with pre orders…
I was recently let down with pre orders from amazon for films which where cancelled without my permission. So I thought I give HMV ago.So I have pre ordered films with you.i recently purchased a film.Good condition and delivery good.keep up the good work.
2024年8月11日
hmv (UK) - Colchester からの回答
Hi Gareth
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I ordered from the store in Colchester…
I ordered from the store in Colchester and the staff where really helpful and ordered the cd for me and I pick up from the store.
2024年8月9日
hmv (UK) - Colchester からの回答
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Colchester からの回答
Hi Chloe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great product, great service
Great product, good price and easy to order and collect. Friendly staff made the experience pleasant.
2024年8月4日
hmv (UK) - Colchester からの回答
Hi Kate
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Amazing!!
I bought the new Stray kids album ‘ATE’ and I bought it on the day of release, at the time it said it was sold out but I still bought it and it came only 6 days later and even included the preorder benefits without me even preordering it! Brilliant service
2024年7月25日
hmv (UK) - Colchester からの回答
Hi Jaya
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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