The Coventry HMV store offers a hands-on experience browsing records that online shopping simply can't match. The staff are friendly and genuinely passionate about music; they're happy to help you che... もっと見る
企業が回答しました
所在地
所在地を変更13/15 Smithford Way, CV1 1FY Coventry, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff I dealt with were cheerful and keen to help out. They were also very knowledgeable about the CD I was looking for. The CD was delivered efficiently to our local HMV store and again the staf... もっと見る
企業が回答しました
Such a helpful group of employees there were working at Coventry HMV. A real joy to interact with. So helpful, nothing was too much trouble and knew exactly where everything was we asked for, not onl... もっと見る
企業が回答しました
Tickets to a signing in Birmingham were non transferable so they got wasted! The queuing to a concert at HMV Coventry was not very well organised. No staff outside guiding ppl where to queue until the... もっと見る
企業が回答しました
企業情報
hmv (UK) - Coventry について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
13/15 Smithford Way, CV1 1FY, Coventry, 英国
4.8
優良
358件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
It was a great night one of my…
It was a great night one of my favourite bands I love the venue when the band finished we go out to the balcony area and the dj starts the tunes
2024年10月14日
hmv (UK) - Coventry からの回答
Hi Frank
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Positive and negative
I thought the charge for the cloak room was too expensive and the music was too loud in the bar that you had to keep repeating your order to the bar staff because they couldn’t hear. But the staff were lovely and friendly and the band was amazing
2024年10月14日
hmv (UK) - Coventry からの回答
Hi, thanks for leaving us a review. Whilst we are pleased to hear that you enjoyed the event, we thank you for your valuable feedback regarding the cloak room and ordering at the bar. We apologise for any disappointment with regards to the price of the cloakroom and the loudness of the event.
These notes will be logged with the relevant department for review. We hope to earn the remaining 2 stars from you next time.
hmv (UK) - Coventry からの回答
Hi Rachel,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great Experience
Great experience- easy entry system, pretty good bar service considering the amount of customers. Fantastic venue for music!
2024年10月14日
hmv (UK) - Coventry からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick Service
On line order and postal delivery service for a CD was quick and reasonably priced.
2024年10月12日
hmv (UK) - Coventry からの回答
Hi Paul,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I haven't even received the purchase so…
I haven't even received the purchase so bloody rubbish I haven't had a email at all so not happy 🙁
2024年10月12日
hmv (UK) - Coventry からの回答
Hi Shirley
Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. We can see you have been in contact and we have advised you.
Kind regards
hmv (UK) - Coventry からの回答
Hello Jan
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Very helpful staff in store to order
Very helpful staff in store to order. Arrived in excellent condition when promised
2024年10月6日
hmv (UK) - Coventry からの回答
Hello David,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Coventry からの回答
Hello Andrew,
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Good day to buy some films and TV shows
Sales selection on the day were plentiful, Customer Service was very good, and I had an overall lovely experience. Happy to shop there again for movies and music.
2024年10月4日
hmv (UK) - Coventry からの回答
Hi Ben
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Coventry からの回答
Hello Devina
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Not sure of the name of the girl who…
Not sure of the name of the girl who served us but she worked on the top floor, she was absolutely fantastic, very helpful with all our enquiries and helpful with our purchases
2024年9月26日
hmv (UK) - Coventry からの回答
Hi Carl
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great staff they were very helpful and…
Great staff they were very helpful and friendly and very efficient
2024年9月28日
hmv (UK) - Coventry からの回答
Hi Dale
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I bought tickets and a cd for the hmv…
I bought tickets and a cd for the hmv empire Coventry. Both items arrived on time
2024年9月25日
hmv (UK) - Coventry からの回答
Hello Noah
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Coventry からの回答
Hi Kim
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Decent price and great venue 💜
Decent price and great venue 💜
So glad to have the Empire im Cov for music.
2024年9月25日
hmv (UK) - Coventry からの回答
Hi Lindsay
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Tom Walker at Coventry
The atmosphere was great when we to see Tom Walker. Sounds was clear, good service at bar and people with disabilities catered for. Great local venue
2024年9月24日
hmv (UK) - Coventry からの回答
Hello Ninda
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The shop assistant explained the app.
The shop assistant explained the app.
She was very friendly and polite.
Great service with a smile.
2024年9月24日
hmv (UK) - Coventry からの回答
Hello Deborah
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
A gem in Coventry
Have loved this little gem of a venue in Coventry, lots of great acts on.
Ticket prices are always reasonable, events run smoothly, staff are friendly.
2024年9月25日
hmv (UK) - Coventry からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
On line orders
I order vynyl records on line and have them delivered to store and when I collect them the staff are always friendly and helpful
2024年9月26日
hmv (UK) - Coventry からの回答
Hi Tony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。