Needed help in store to purchase online - both members of staff I spoke to in the Dundee store were very helpful. Good communication regarding order and updates by email. Item arrived promptly and p... もっと見る
企業が回答しました
所在地
所在地を変更71 / 77 Murraygate, DD1 2EA Dundee, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great service Cd arrived in store two days earlier than expected. Staff were excellent disc was ready waiting for me and they were very friendly.
企業が回答しました
The item was a pre order. I had enough information about what was happening. When the item was expected, etc. Once it arrived and how to collect. Once in-store collection was easy. Staff were very hel... もっと見る
企業が回答しました
The member of staff was very helpful when I went in to order 2 dvds I've ordered a few dvds now from HMV & had NO problems with the ordering or the staff. There is just one thing which is a bug bear o... もっと見る
企業が回答しました
企業情報
hmv (UK) - Dundee について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
71 / 77 Murraygate, DD1 2EA, Dundee, 英国
4.8
優良
240件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Dundee からの回答
Hi Nicola
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Dundee からの回答
Hi
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Straightforward placing an order…
Straightforward placing an order in-store and the product arrived bang on time.
2024年4月25日
hmv (UK) - Dundee からの回答
Hi Nat
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Dundee からの回答
Hi Mrs
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Dundee からの回答
Hi maxi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
i got a very nice person that served me
2024年4月24日
hmv (UK) - Dundee からの回答
Hi Gladys
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good customer service quickly delivered…
Good customer service quickly delivered to my address
2024年4月22日
hmv (UK) - Dundee からの回答
Hi Craig
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Wrong Item
Wrong Item was sent but thankfully I returned to the Dundee store and the manageress was able to fix the mix up and I got two more of said item from the shelves, the intial cashier Tom was very helpful regardless of the mix up dont think he could hear me on account of the music
2024年4月21日
hmv (UK) - Dundee からの回答
Hi Lewis
Thank you for taking the time to leave us a review. We are sorry to hear about the issue with your order and will do our best to earn that last star from you next time ;-)
Have a great day!
hmv (UK) - Dundee からの回答
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Dundee からの回答
Hi Lesley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff made it easy for me to…
Helpful staff made it easy for me to order and collect my purchase
2024年4月5日
hmv (UK) - Dundee からの回答
Hi DPR
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I had an amazing customer service in…
I had an amazing customer service in the shop in Dundee.
2024年4月4日
hmv (UK) - Dundee からの回答
Hi Aline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Getting past the Cookies option is…
Getting past the Cookies option is awkward, otherwise OK.
2024年3月31日
hmv (UK) - Dundee からの回答
Hello,
Thanks for your review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Dundee からの回答
Hi Scott
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Dundee からの回答
Hi Christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My new Cd
Great service, kept me up to date with delivery when it was getting dispatched. Really good.
2024年3月19日
hmv (UK) - Dundee からの回答
Hi Julie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Dundee store staff very helpful and…
Dundee store staff very helpful and great choice of music ,films and merchandise
2024年3月12日
hmv (UK) - Dundee からの回答
Hi Oliver
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Really helpful as always I really think…
Really helpful as always I really think Hmv in dundee go the extra mile for to help you
2024年3月13日
hmv (UK) - Dundee からの回答
Hi Derek
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
So easy to order and the guy was great.
2024年2月27日
hmv (UK) - Dundee からの回答
Hi Betsy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Dundee からの回答
Hi Alex
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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