Needed help in store to purchase online - both members of staff I spoke to in the Dundee store were very helpful. Good communication regarding order and updates by email. Item arrived promptly and p... もっと見る
企業が回答しました
所在地
所在地を変更71 / 77 Murraygate, DD1 2EA Dundee, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great service Cd arrived in store two days earlier than expected. Staff were excellent disc was ready waiting for me and they were very friendly.
企業が回答しました
The item was a pre order. I had enough information about what was happening. When the item was expected, etc. Once it arrived and how to collect. Once in-store collection was easy. Staff were very hel... もっと見る
企業が回答しました
The member of staff was very helpful when I went in to order 2 dvds I've ordered a few dvds now from HMV & had NO problems with the ordering or the staff. There is just one thing which is a bug bear o... もっと見る
企業が回答しました
企業情報
hmv (UK) - Dundee について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
71 / 77 Murraygate, DD1 2EA, Dundee, 英国
4.8
優良
240件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lovely staff
2024年2月14日
hmv (UK) - Dundee からの回答
Hi christina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Dundee からの回答
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Dundee からの回答
Hi Alistair
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Dundee からの回答
Hi David
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Dundee からの回答
Hello Lee
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Dundee store as well as the delivery of your order. We thank you for choosing to shop with us and we look forward to seeing you again in the near future in-store or online :)
Cds came within couple of days
2024年1月31日
hmv (UK) - Dundee からの回答
Hi Pauline
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordering was great helpful staff BUT…
Ordering was great helpful staff BUT when I went to collect my goods the staff member was rude and wouldn't listen when I tried to explain the spelling of my sure name so am not happy won't be going back
2024年1月31日
hmv (UK) - Dundee からの回答
Hello Martin
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
I love going to Hmv to buy the really…
I love going to Hmv to buy the really good quality Dvds and to talk to the people behind the till specially tom who helped me to find my Dvd today.
2024年1月28日
hmv (UK) - Dundee からの回答
Hi Hunter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Counter staff excellent
2024年1月28日
hmv (UK) - Dundee からの回答
Hi Greig
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I always find the staff in the Dundee…
I always find the staff in the Dundee store helpful, pleasant and friendly.
2024年1月20日
hmv (UK) - Dundee からの回答
Hi Stanley
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
to the nice woman
the straightforward interaction with the staff. and it was very easy to do and i didn’t catch her name but the nice woman was very nice
2024年1月19日
hmv (UK) - Dundee からの回答
Hi Kenneth
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Early delivery & good updates
2024年1月24日
hmv (UK) - Dundee からの回答
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Dundee からの回答
Hi MICHAEL
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Delivered on time and with no issues
2024年1月11日
hmv (UK) - Dundee からの回答
Hi Lee
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered to store item came very quickly
2023年12月17日
hmv (UK) - Dundee からの回答
That is what we do Amanda, so thank you for the 5 stars!
hmv (UK) - Dundee からの回答
Thank you Anne for shopping with us and wishing you a very merry christmas from us at hmv!
Will use againGreat to deal with
Great to deal with, kept up to date from start of order to when dispatched and delivered.
2023年12月19日
hmv (UK) - Dundee からの回答
Hi Dawn
Thank you for leaving a 5 star review!
We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon in hmv Dundee and merry christmas :-)
order hadn't shown and no response from…
order hadn't shown and no response from them!!
Order a record on the 8th for click collect its now the 18th and I have no word from them.
2023年12月15日
hmv (UK) - Dundee からの回答
Hi Kieran
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. The order is now ready to collect, please contact us should you need any further assistance.
Kind regards
Excellent Overall Experience
Extremely helpful on line advise keeping me updated with my order. On collection of the package the staff were and friendly and efficient.
2023年12月18日
hmv (UK) - Dundee からの回答
Hi Keith
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Dundee からの回答
Hi Wendy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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