There is very friendly man who helped me to order a DVD before we left Edinburgh. He managed to make this happen for me. And I truly appreciate his efforts and kindness.
企業が回答しました
所在地
所在地を変更84a Princes St, EH2 2ER Edinburgh, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I didn't have to wait to be served. The staff had to do an internet search to respond to my query which was done quickly and efficiently. The order made, it was dealt with promptly and I was informed... もっと見る
企業が回答しました
I could order the item I wanted in store to be collected at a later date at a good price,and the person serving me was very helpful. I don't appreciate however always being asked after purchases to fi... もっと見る
企業が回答しました
My shopping experience for my granddaughter and grandson was excellent. A young lady in an Edinburgh store took charge of my granddaughters K-pop wish list and sourced everything on the list. What... もっと見る
企業が回答しました
企業情報
hmv (UK) - Edinburgh Princes Street について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
84a Princes St, EH2 2ER, Edinburgh, 英国
4.7
優良
306件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Online order pick up from princes…
Online order pick up from princes street as soon as a staff member saw that a second person was at checkout amember of staff came .
Very speedy pickup and very friendly staff.
2025年8月10日
hmv (UK) - Edinburgh Princes Street からの回答
Hello James
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Not enough updates were given
Not enough updates were given. I was unable to track my parcel and it took longer than stated..
2025年8月3日
hmv (UK) - Edinburgh Princes Street からの回答
Hi Martin,
Thank you for your review.
Please be advised that your order was dispatched on 27/07 and delivered on 31/07. Whilst we aim to dispatch within 24 hours this cannot always be guaranteed and we apologise for the slight delay.
We are pleased to see your order has now been delivered as per the tracking provided and we hope you enjoy this.
hmv (UK) - Edinburgh Princes Street からの回答
Hi amy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Edinburgh Princes Street からの回答
Hi IanG
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The help I received when I was picking…
The help I received when I was picking up my order
2025年6月28日
hmv (UK) - Edinburgh Princes Street からの回答
Hello Jill
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Edinburgh Princes Street からの回答
Hello Neil
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The guy who served me seemed to have IT…
The guy who served me seemed to have IT issues, but took me to another tool on a different floor and every thing went smoothly.
2025年6月21日
hmv (UK) - Edinburgh Princes Street からの回答
Hi Fiona
Thanks for getting in touch with such a 5 star review; we appreciate your comments and hope to see you again in the near future.
Cheers!
Ordered CD before release date.
Ordered CD before the release date, and CD was available for collection the day before its release date. Email communications were good. Collection at the store was easy and efficient.
2025年6月5日
hmv (UK) - Edinburgh Princes Street からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I ordered some records and got them on…
I ordered some records and got them on a time. Peaple who are working there are very nice and helpful
2025年5月31日
hmv (UK) - Edinburgh Princes Street からの回答
Hi Alexander
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Edinburgh Princes Street からの回答
Hi Darren
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Edinburgh Princes Street からの回答
Hi Brian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The service at HMV Princes Street…
The service at HMV Princes Street Edinburgh fantastic, the girl at the till went over and above to make sure I was able to get what I was looking for, apologies I forget her name but a true gem in today's society 💎👌
2025年4月28日
hmv (UK) - Edinburgh Princes Street からの回答
Hi Ross
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service and polite staff
Great layout..Great staff and polite. Staff happy to help with your enquiries..variety of choice and well laid out
2025年4月29日
hmv (UK) - Edinburgh Princes Street からの回答
Hello Tom
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Edinburgh Princes Street からの回答
Hello jim
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
The assistance I received from the…
The assistance I received from the sales assistant was very good he was courteous and sought the item I wanted to buy and did the ordering on line fir me and had it sent to my house
Q9th
2025年4月19日
hmv (UK) - Edinburgh Princes Street からの回答
Hi CarolineMcLean
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great assistance in locating a product…
Great assistance in locating a product available online and setting up a postal sale. Friendly and very helpful sales assistants.
2025年4月16日
hmv (UK) - Edinburgh Princes Street からの回答
Hi Robert
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Never buying a movie or show from hmv…
Never buying a movie or show from hmv again as I south a blurry a while back and now told they don't have it in stock
2025年4月23日
自発的なレビュー
hmv (UK) - Edinburgh Princes Street からの回答
Hi David
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
hmv (UK) - Edinburgh Princes Street からの回答
Hi Richard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Edinburgh Princes Street からの回答
Hi Derek
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Edinburgh Princes Street からの回答
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。