There is very friendly man who helped me to order a DVD before we left Edinburgh. He managed to make this happen for me. And I truly appreciate his efforts and kindness.
企業が回答しました
所在地
所在地を変更84a Princes St, EH2 2ER Edinburgh, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I didn't have to wait to be served. The staff had to do an internet search to respond to my query which was done quickly and efficiently. The order made, it was dealt with promptly and I was informed... もっと見る
企業が回答しました
I could order the item I wanted in store to be collected at a later date at a good price,and the person serving me was very helpful. I don't appreciate however always being asked after purchases to fi... もっと見る
企業が回答しました
My shopping experience for my granddaughter and grandson was excellent. A young lady in an Edinburgh store took charge of my granddaughters K-pop wish list and sourced everything on the list. What... もっと見る
企業が回答しました
企業情報
hmv (UK) - Edinburgh Princes Street について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
84a Princes St, EH2 2ER, Edinburgh, 英国
4.7
優良
306件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Prompt delivery and staff were happy to…
Prompt delivery and staff were happy to exchange one of my vinyl in the 3 for £66 deal after my son changed his mind.
2025年11月19日
hmv (UK) - Edinburgh Princes Street からの回答
Hi Graham
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
No notes 9/10
I went in looking for something that wasn’t on the shelf, searched everywhere. I located a coworker, Lorry. They were very kind and helpful when it came to ordering the box set which was out of stock in the store for delivery. They knew exactly what they were doing and handled it perfectly! Thank you so so much and had a simple stress-free shopping experience :)
2025年11月15日
hmv (UK) - Edinburgh Princes Street からの回答
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fopp Edinburgh
Took my request and payment. Polite and personal. Emails followed and quick handover of my purchases. Thank you. Fopp Edinburgh is a great shop for knowledge and service.
2025年11月5日
hmv (UK) - Edinburgh Princes Street からの回答
Hello Sue
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
My order arrived on time and in perfect…
My order arrived on time and in perfect condition. It was SEPTICFLESH "modern primitive" vinyl and we absolutely enjoy it.
Great, reliable company
2025年10月31日
hmv (UK) - Edinburgh Princes Street からの回答
Hi VEENA,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
I think you are fantastic guys.
2025年10月30日
Collected my parcel no issue
Collected my parcel no issue, and the staff at the Edinburgh store are super friendly, got to have a great chat about the Christopher Reeve Superman films :)
2025年10月29日
hmv (UK) - Edinburgh Princes Street からの回答
Hi Winston
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Just perfect
2025年10月23日
hmv (UK) - Edinburgh Princes Street からの回答
Hi KENNETH
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My blu-ray order processed quickly and…
My blu-ray order processed quickly and ready to collect notification received safely... another great order from HMV ! Many thanks
2025年10月16日
hmv (UK) - Edinburgh Princes Street からの回答
Hello Edinburgh
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service
Great service, replaced a cd I bought few weeks previously, no receipt no problem.
2025年10月13日
hmv (UK) - Edinburgh Princes Street からの回答
Hi Norman
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Edinburgh Princes Street からの回答
Hi,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Edinburgh Princes Street からの回答
Hello John,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Experience was informative really easy…
Experience was informative really easy and goods arrived safely and promptly.
2025年9月22日
hmv (UK) - Edinburgh Princes Street からの回答
Hello Kathryn,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Edinburgh Princes Street からの回答
Hi Chris
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The girl had to order online mHmvy…
The girl had to order online my purchase as you didn't have the item in the shop.i received it about two days very efficient in shop and delivery Thanks
2025年9月24日
hmv (UK) - Edinburgh Princes Street からの回答
Hi Margot,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Almost 5 stars
Would be 5 stars if the arrival of my DVD hadn't been a day late to HMV Edinburgh!
2025年9月11日
hmv (UK) - Edinburgh Princes Street からの回答
Hi Customer
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
We are sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
Have a great day!
My order arrived in time for a surprise…
My order arrived in time for a surprise for a birthday gift
2025年9月20日
hmv (UK) - Edinburgh Princes Street からの回答
Hi Martha
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fantastic experience
The staff in HMV princes street Edinburgh were extremely helpful to me . The item I wanted wasn’t in stock but they ordered it for me to come direct to my home , which saved me a journey back up into town . The said item was delivered promptly and I was kept informed the whole time as to when it was being delivered . 100% first class service .
2025年9月16日
hmv (UK) - Edinburgh Princes Street からの回答
Hi Moriag
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent service when placing order
2025年9月3日
hmv (UK) - Edinburgh Princes Street からの回答
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great experience at HMV
Great experience at HMV. Staff are always really friendly and helpful
2025年9月4日
hmv (UK) - Edinburgh Princes Street からの回答
Hi Brian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Edinburgh Princes Street からの回答
Hi Mohammed
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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