I went to HMV looking for a specific box set, only to find they were out of stock. I nearly left the store but my partner convinced us to go and ask someone if they had any and they did not, but the l... もっと見る
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所在地
所在地を変更SU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE Exeter, GB
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Fantastic!! So pleased with my delivery service. Order was pre ordered and dispatched so it arrived on the release date! Driver left the package in a safe location. Very happy and will purchase from... もっと見る
企業が回答しました
Very helpful staff ( Andy C) helped us find exactly what we were looking for and even ordered what wasn’t in stock for home delivery
企業が回答しました
My local HMV has very poor levels of Blu-ray’s and CD’s so by placing an order I could collect the order once it was ready. Well I had to visit twice as the items arrived a day apart which was a littl... もっと見る
企業が回答しました
企業情報
hmv (UK) - Exeter について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
SU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE, Exeter, 英国
4.8
優良
337件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really helpful staff
Really helpful member of staff in-store who placed the order as they were out of stock of the cd I wanted.
2025年10月5日
hmv (UK) - Exeter からの回答
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Exeter からの回答
Hi Lynn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
All in a great experience 😌 thanks .
2025年10月5日
hmv (UK) - Exeter からの回答
Hi Gordon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Exeter からの回答
Hi Mr
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Everything was just so easy good staff …
Everything was just so easy good staff and so quick 5⭐️
2025年9月17日
hmv (UK) - Exeter からの回答
Hi Will
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I haven’t received my purchase yet so…
I haven’t received my purchase yet so hard to give an opinion on it
Royal Mail have sent it to several places since I ordered
10/09 Falmouth
11/09 Truro
13/09 Plymouth
Every time they say a date to be delivered it turns up somewhere else
Supposed to be delivered to Exmouth today so we will see!
2025年9月14日
hmv (UK) - Exeter からの回答
Hi Lindsay
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Fast delivery and great customer…
Fast delivery and great customer service. Thank you team Exeter.
2025年9月13日
hmv (UK) - Exeter からの回答
Hi Ash
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The two CD;s I ordered came within a…
The two CD;s I ordered came within a few days , one of which was priced at half the figure quoted on-line,
Staff efficient and polite.
2025年9月2日
hmv (UK) - Exeter からの回答
Hi Rob
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
HMV go one step beyond!
HMV were the only outlet that managed to obtain and supply the CD I had been after for sometime. It had to be ordered by them but arrived for collection exactly as they predicted - excellent service all round.
2025年8月30日
hmv (UK) - Exeter からの回答
Hi Adrian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service ordering a dvd
Helpful assistant and quick and easy. DVD ordered and arrived in 2 days
2025年8月21日
hmv (UK) - Exeter からの回答
Hi Teresa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Exeter からの回答
Hi Kate
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
My recent purchase was made easy
My recent purchase was made easy. I went in to buy 3 for £50 on the 4k blu rays. I wanted Prometheus, sicaro 1 and 2. When I got to the Exeter store, all but Sicaro 2 was available. I asked the colleague if there was any stock out back and he replied with, there is the box set for £30 and I said that I like them in separate cases. He then informed me that this box set is two separate ones and even took me to it to show me. As Prometheus was £19.99, I still got the 3 movies I walked in for and actually saved 2p by doing it this way and had such a friendly experience.
2025年8月17日
hmv (UK) - Exeter からの回答
Hi Aaron
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I was looking for a particular vinyl…
I was looking for a particular vinyl and the workers where so kind they had multiple people searching for it, they couldn’t find it in store so they ordered it for me.
2025年8月8日
hmv (UK) - Exeter からの回答
Hi ruby
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were really helpful and friendly
Staff were really helpful and friendly. I had to order item, as was out of stock, and staff were very efficient and helpful.
2025年8月8日
hmv (UK) - Exeter からの回答
Hi Sue
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Exeter からの回答
Hi Mel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent in store service
Excellent in store service. Didn't have album in store , so sales assistant ordered it for me on line for home delivery. Arrived 2 days later , well packaged and in perfect condition.
2025年8月6日
hmv (UK) - Exeter からの回答
Hi GRAHAM
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very happy with my purchase .
Very happy with my purchase .
delivery was on time , and in good condition.
2025年6月28日
hmv (UK) - Exeter からの回答
Hi Cheryl
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Not the first time I've ordered…
Not the first time I've ordered something as its always quick and easy
2025年6月19日
hmv (UK) - Exeter からの回答
Hi TaraJayne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Exeter からの回答
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was looking for a Julian bream cd and…
I was looking for a Julian bream cd and couldn't find it so spoke to one of your employees who looked it up for me and found it, he was informative and polite and engaging throughout the process. I was served by Oliver and wish to extend my thanks to him for all the help he gave me
2025年6月14日
hmv (UK) - Exeter からの回答
Hi hilary
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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