I went to HMV looking for a specific box set, only to find they were out of stock. I nearly left the store but my partner convinced us to go and ask someone if they had any and they did not, but the l... もっと見る
企業が回答しました
所在地
所在地を変更SU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE Exeter, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Fantastic!! So pleased with my delivery service. Order was pre ordered and dispatched so it arrived on the release date! Driver left the package in a safe location. Very happy and will purchase from... もっと見る
企業が回答しました
Very helpful staff ( Andy C) helped us find exactly what we were looking for and even ordered what wasn’t in stock for home delivery
企業が回答しました
My local HMV has very poor levels of Blu-ray’s and CD’s so by placing an order I could collect the order once it was ready. Well I had to visit twice as the items arrived a day apart which was a littl... もっと見る
企業が回答しました
企業情報
hmv (UK) - Exeter について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
SU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE, Exeter, 英国
4.8
優良
337件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Exeter からの回答
Hi Linda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service from knowledgeable staff
Needed to order a hard-to-find DVD and pick it up at store. Staff very knowledgeable, understood what I wanted and order went smoothly
2025年5月21日
hmv (UK) - Exeter からの回答
Hi Jean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I've been waiting for Yellowstone 5…
I've been waiting for Yellowstone 5 part 2 for a long time.
2025年5月30日
hmv (UK) - Exeter からの回答
Hi Mr Shaw
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
CDs were available in store/ordered and…
CDs were available in store/ordered and delivered within days. Broken jewel case was replaced promptly.
2025年4月28日
hmv (UK) - Exeter からの回答
Hi Opindar
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off. We are to hear that your CD case arrived to you damaged but we are pleased to hear that this issue was able to be resolved swiftly for you.
See you soon :-)
Friendly helpful staff
Friendly helpful staff. Fast delivery and item packaged securely and well.
2025年5月26日
hmv (UK) - Exeter からの回答
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Keep it civil and friendly
The staff were nice when I asked for help. I was able to get the CD's that I wanted, when where not in the shop where I was. I was able to get them sent to my house.
2025年5月22日
hmv (UK) - Exeter からの回答
Hi Will
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click and collect and in store buys!Absolutely brilliant service again from…
Absolutely brilliant service again from HMV. Quick delivery and reasonable price. Staff polite and can’t do enough to help.
I hope we never lose our HMV stores on the high street!
2025年5月18日
hmv (UK) - Exeter からの回答
Hi Diana
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff helpful dealing with CD order
2025年5月11日
hmv (UK) - Exeter からの回答
Hello Tim
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Exeter からの回答
Hi Paivi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Exeter からの回答
Hi Mrs
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fantastic service
Fantastic service, HMV kept me informed from the day I placed my DVD order for Willow in the long awaited Blue Ray version in their Exeter branch right up to the day it was delivered
2025年4月4日
hmv (UK) - Exeter からの回答
Hi Sonia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly and helpful staff
Friendly and helpful staff. Timely delivery and you nearly always have what I want in stock.
Keep up the good work
2025年3月31日
hmv (UK) - Exeter からの回答
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really helpful staff in Exeter store
Really helpful staff in Exeter store, helped me order the products I wanted and talked me through the process, so it was easy to collect at the same store.
2025年3月28日
hmv (UK) - Exeter からの回答
Hi Anna
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good service and quick delivery
2025年3月21日
hmv (UK) - Exeter からの回答
Hi Janet
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I haven't received any updates
I haven't received any update since the order confirmation. Looking online it appears the dvd I ordered may be out of stock? Would appreciate contact & update
2025年3月20日
hmv (UK) - Exeter からの回答
Hi Su
Thank you for taking the time to leave us a review. We are sorry to hear you have not received your dispatched order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
The staff were friendly and helpful
The staff were friendly and helpful. They were able to get the item which I was looking for and it arrived promptly.
2025年3月4日
hmv (UK) - Exeter からの回答
Hi Liz
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Exeter からの回答
Hello Mrs
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Exeter store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Simply to order online and picked up…
Simply to order online and picked up DVD at HMV after a few days.
2025年3月7日
hmv (UK) - Exeter からの回答
Hi Martin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service and a very good product
Great service and a very good product
Thanks very much
2025年3月4日
hmv (UK) - Exeter からの回答
Hi graham
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMViva HMV!
Prompt delivery, good price, an all round good retail experience.
Will use again for future purchases.
A great bunch of lads!
2025年2月15日
hmv (UK) - Exeter からの回答
Hi Dan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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