Normally I can order every film I'm after but it's a shame when something isn't available in the format I want. All in all my go to place for films.
企業が回答しました
所在地
所在地を変更11/13 Russel Way, Metrocentre, NE11 9YZ Gateshead, GB
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レビュアーのコメントを見てみましょう
On-line purchase, click & collect. Easy use of website, store locator. E-mailed when dispatched, e-mailed again once at store. No issues on pick up, polite,friendly staff, e-mailed receipt. Trouble fr... もっと見る
企業が回答しました
HMV continue to be one of the last high street retailers for physical media. I regularly go to pick up something every month now because they have what I'm looking for and at a competitive price. The... もっと見る
企業が回答しました
Brilliant service, good price, fast delivery. Has a great selection of top titles in film and music and also more specialist items. Fantastic store with a fabulous staff 5 stars ⭐️⭐️⭐️⭐️⭐️
企業が回答しました
企業情報
hmv (UK) - Gateshead について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
11/13 Russel Way, Metrocentre, NE11 9YZ, Gateshead, 英国
4.8
優良
273件のレビュー
顧客にレビューを依頼しています
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この企業のTrustpilot 利用方法
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Normally can order everything film I'm…
Normally I can order every film I'm after but it's a shame when something isn't available in the format I want. All in all my go to place for films.
2026年6月13日
hmv (UK) - Gateshead からの回答
Hi Dexter
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Very helpful and polite staff prompt…
Very helpful and polite staff prompt delivery of my product 1st class Very pleased
2026年6月6日
hmv (UK) - Gateshead からの回答
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Gateshead からの回答
Hi Lynda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
When to the store it wasn't in stock
When to the store it wasn't in stock
So ordered it
The order was in store in three day happy 😊
2026年5月28日
hmv (UK) - Gateshead からの回答
Hello,
Thanks for taking the time to leave us a 4-star review!
We hope to earn that last star from you soon ;-)
happy customer
manager very helpful and knowledgeable about product we were buying. .good price .
2026年5月21日
hmv (UK) - Gateshead からの回答
Hi MP
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Awesome as ever
Awesome as ever. Knowledgable staff, really helpful, had everything I wanted and more. HMV is my favourite shop
2026年5月23日
hmv (UK) - Gateshead からの回答
Hi Tav
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Thank you, Jess!
Jess at the metrocentre store is absolutely the definition of customer service, there was an item out of stock and she went above and beyond to try to locate one for me, sadly no luck but she did order the other item I was looking for with home delivery which arrived super quickly. I wanted to leave a review with the hear my voice card but sadly the link wouldn’t work but I wanted to pass on my thanks to Jess and to tell you guys she’s a 10/10 employee, she did everything she could to try get me a lightsaber umbrella I was looking for as a gift.
2026年5月12日
hmv (UK) - Gateshead からの回答
Hi Rachael,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Gateshead からの回答
Hi Mal,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
amazing the vinyl is amazing in amazing…
amazing the vinyl is amazing in amazing condition and the delivery was smooth sailing !
2026年5月6日
hmv (UK) - Gateshead からの回答
Hi Reagen,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Scott
Scott, the colleague I dealt with, was absolutely fantastic. Very helpful, knowledgeable and altogether fab!!
2026年5月4日
hmv (UK) - Gateshead からの回答
Hi Pauline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
staff are so friendly and product…
staff are so friendly and product quality is more than great
2026年4月28日
hmv (UK) - Gateshead からの回答
Hi Joseph
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Gateshead からの回答
Hi Geoff
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great shop, long may it continue.
Brilliant service, good price, fast delivery. Has a great selection of top titles in film and music and also more specialist items. Fantastic store with a fabulous staff 5 stars ⭐️⭐️⭐️⭐️⭐️
2026年4月8日
hmv (UK) - Gateshead からの回答
Hi MW
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Gateshead store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
On-line purchase
On-line purchase, click & collect. Easy use of website, store locator. E-mailed when dispatched, e-mailed again once at store. No issues on pick up, polite,friendly staff, e-mailed receipt. Trouble free purchase.
2026年4月4日
hmv (UK) - Gateshead からの回答
Hi Stuart
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered and received promptly
The staff member in store was very helpful. He found the DVD I wanted and ordered in store for me.
The order came promptly and was just what I wanted.
2026年3月31日
hmv (UK) - Gateshead からの回答
Hi Barbara
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
So easy to order on line and arrived on…
So easy to order on line and arrived on expected delivery date.
2026年3月27日
hmv (UK) - Gateshead からの回答
Hello Sue
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Gateshead からの回答
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Thanks to Tyler at your Metrocentre…
Thanks to Tyler at your Metrocentre store in Gateshead who ordered very professionally on his system and advised i would be emailed with delivery timescale .Excellent service and a credit to the company
2026年3月11日
hmv (UK) - Gateshead からの回答
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really helpful staff
Really helpful staff , I felt that I was well looked after,even when I asked for something obscure .THANKS!
2026年3月22日
hmv (UK) - Gateshead からの回答
Hi Bill
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
very easy seamless process
very easy seamless process.
on pick up staff were polite and friendly.
couldn’t fault anything
2026年3月19日
hmv (UK) - Gateshead からの回答
Hi Georgia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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