HMV are and always be Absolutely Amazing. I have purchased from HMV for Decades, and will purchase from them for Decades more. Brilliant service, Second to none. Thank you so very very much H... もっと見る
企業が回答しました
所在地
所在地を変更11/13 Russel Way, Metrocentre, NE11 9YZ Gateshead, GB
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レビュアーのコメントを見てみましょう
On-line purchase, click & collect. Easy use of website, store locator. E-mailed when dispatched, e-mailed again once at store. No issues on pick up, polite,friendly staff, e-mailed receipt. Trouble fr... もっと見る
企業が回答しました
HMV continue to be one of the last high street retailers for physical media. I regularly go to pick up something every month now because they have what I'm looking for and at a competitive price. The... もっと見る
企業が回答しました
Brilliant service, good price, fast delivery. Has a great selection of top titles in film and music and also more specialist items. Fantastic store with a fabulous staff 5 stars ⭐️⭐️⭐️⭐️⭐️
企業が回答しました
企業情報
hmv (UK) - Gateshead について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
11/13 Russel Way, Metrocentre, NE11 9YZ, Gateshead, 英国
4.8
優良
275件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service
Great customer service. I ordered a dvd from the hmv website to collect in store, and it was quick and easy. Would highly recommend!
2025年11月14日
hmv (UK) - Gateshead からの回答
Hi Charlotte,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant customer service
Brilliant customer service, staff member went above and beyond to help me
2025年11月13日
hmv (UK) - Gateshead からの回答
Hi,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Gateshead からの回答
Hello Mr Gallagher
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
hmv (UK) - Gateshead からの回答
Hi Mr Taylor
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Online vs instore
Buying online was so much simpler than going to the actual store! I asked in the store but had very little help other than a woman checking her computer and then pointed to the back wall saying over there? Buying online was great, two days delivery im over the moon
2025年11月7日
hmv (UK) - Gateshead からの回答
Hi Annette
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful staff /Quick delivery
Very helpful staff , album not available in store.Order placed and delivered to store within a couple of days.
2025年11月7日
hmv (UK) - Gateshead からの回答
Hi Jim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Gateshead からの回答
Hi Fiona
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV Store Gateshead …
Made the order online to get delivered yo HMV in the Metrocentre Gateshead. Order delivered on time. Friendly and professional staff in the Gateshead HMC store
2025年10月20日
hmv (UK) - Gateshead からの回答
Hi Mrs Fleming,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered online
Ordered online, received email when order was ready to collect.
At collection there was No Queue, collection very easy and straightforward.
2025年10月19日
hmv (UK) - Gateshead からの回答
Hi Louise
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I always love shopping at HMV and think…
I always love shopping at HMV and think their record offers are very impressive and I often shop for Xmas and birthday gifts at the store. I will remain a loyal fan as long as they are around.
2025年10月14日
hmv (UK) - Gateshead からの回答
Hi Glen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Arrived very quickly
Arrived very quickly. Just gave this to my daughter for her birthday this week. Shes over the moon with it. Much better sound than the last one (brief case record player) shes very happy. Thank you for your service.
2025年9月29日
hmv (UK) - Gateshead からの回答
Hi Jane,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Gateshead からの回答
Hi Anonymous
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
It took about 3 days from ordering to…
It took about 3 days from ordering to delivery which is what HMV said they would do. Picked up the product in the correct place with no administration problems. Excellent service.
2025年9月28日
hmv (UK) - Gateshead からの回答
Hi Mrs
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service.
Ordered online. Delivered undamaged and well packaged. What more could you ask? Retail as it should be.
2025年9月21日
hmv (UK) - Gateshead からの回答
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff and very pleasant
2025年9月12日
hmv (UK) - Gateshead からの回答
Hi Christine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Gateshead からの回答
Hi Miss Rodrigues
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I reordered now 76 from the metro…
I reordered now 76 from the metro centre store. It arrived on the 29th August, which was the day of release. The guy who served me was very helpful.
2025年9月3日
hmv (UK) - Gateshead からの回答
Hi Mrs Gibson
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very helpful and friendly staff.
2025年8月15日
hmv (UK) - Gateshead からの回答
Hi Claire
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Mason and Scott provide exellent…
Mason and Scott provide exellent service and knowledge as usual which is why I buy from Metro Cenre shop and not on line.
2025年8月2日
hmv (UK) - Gateshead からの回答
Hi Stuart
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Was looking for a box set of a t.v
Was looking for a box set of a t.v. show, couldn't find anywhere, your store colleague wouldn't give up until she could find it for us, was delivered to us within a few days. Excellent customer service
2025年8月1日
hmv (UK) - Gateshead からの回答
Hi Christine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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