Went to HMV and a few other stores to get some birthday presents for a relative. Darcie was behind the counter and served us not only once but twice as she pointed us in the direction of a present we... もっと見る
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所在地
所在地を変更11/13 Russel Way, Metrocentre, NE11 9YZ Gateshead, GB
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I have two HMV in relatively close proximity (Newcastle and Gateshead) and they’re my go to high street store if I want something in a hurry and prepared to pay for it - like my Beastie Boys Check Yo... もっと見る
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I went in for some Topps Disney chrome boxes and the guy behind the counter was incredibly friendly and his service was really good.
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HMV continue to be one of the last high street retailers for physical media. I regularly go to pick up something every month now because they have what I'm looking for and at a competitive price. The... もっと見る
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企業情報
hmv (UK) - Gateshead について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
11/13 Russel Way, Metrocentre, NE11 9YZ, Gateshead, 英国
4.8
優良
288件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff in the Gateshead Metro Center…
The staff in the Gateshead Metro Center are fantastic. A girl called Jess is a credit to your company couldnt have been more helpful and kind . Well done Jess 😀
2025年12月12日
hmv (UK) - Gateshead からの回答
Hi Patricia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Gateshead からの回答
Hello Lisa
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Helpful staff
2025年12月13日
hmv (UK) - Gateshead からの回答
Hello Denis
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Easy to pre order goods and free pick…
Easy to pre order goods and free pick up from local shop. I only gave 4 stars as my cd was later than expected
Staff in shop were very helpful.
2025年12月11日
hmv (UK) - Gateshead からの回答
Hi Sheila
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
The staff as always were very helpful.
2025年12月5日
hmv (UK) - Gateshead からの回答
Hi Ann
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Looking for a particular dvd couldn't…
Looking for a particular dvd couldn't find it staff searched shop and system until they found it. Very friendly and helpful really good service from all. Never ever had any problems in this store
2025年12月5日
自発的なレビュー
hmv (UK) - Gateshead からの回答
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service
2025年12月1日
hmv (UK) - Gateshead からの回答
Hi Christine
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Gateshead からの回答
Hi Martyn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I’ve always loved HMV both instore and…
I’ve always loved HMV both instore and online.
Pleased they are still going.
2025年11月7日
hmv (UK) - Gateshead からの回答
Hi Derek
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good friendly staff
Verygood.young man was very helpful .found me what i was looking for on line and ordered for me.then took me to show me range of stock i mentioned i was looking for.said shop sold them and showed me.actually came from counter took me to thema very good thumbs up for thatx
2025年11月15日
hmv (UK) - Gateshead からの回答
Hi Norman,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fast and efficient service
2025年11月26日
hmv (UK) - Gateshead からの回答
Hi Finlay
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Gateshead からの回答
Hi Davey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were helpfull and efficient at the metrocentre gateshead
The staff were helpfull and efficient
2025年11月22日
hmv (UK) - Gateshead からの回答
Hi Gordon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service
Great customer service. I ordered a dvd from the hmv website to collect in store, and it was quick and easy. Would highly recommend!
2025年11月14日
hmv (UK) - Gateshead からの回答
Hi Charlotte,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant customer service
Brilliant customer service, staff member went above and beyond to help me
2025年11月13日
hmv (UK) - Gateshead からの回答
Hi,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Gateshead からの回答
Hello Mr Gallagher
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
hmv (UK) - Gateshead からの回答
Hi Mr Taylor
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Online vs instore
Buying online was so much simpler than going to the actual store! I asked in the store but had very little help other than a woman checking her computer and then pointed to the back wall saying over there? Buying online was great, two days delivery im over the moon
2025年11月7日
hmv (UK) - Gateshead からの回答
Hi Annette
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful staff /Quick delivery
Very helpful staff , album not available in store.Order placed and delivered to store within a couple of days.
2025年11月7日
hmv (UK) - Gateshead からの回答
Hi Jim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Gateshead からの回答
Hi Fiona
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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