I purchased a dvd and the case was smashed on delivery, the outer package was fine just the plastic case the dvd’s were in
所在地
所在地を変更Unit J, Freshney Place, DN31 1QL Grimsby, GB
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レビュアーのコメントを見てみましょう
Recently ordered Daft Punk 10th anniversary edition for my Son. Thankfully being a tad “old school” I ordered it online but to be collected from HMV Grimsby. I received an email when it arrived in... もっと見る
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My adult brother has cognitive problems and watching tv box sets and movies is his main pastime. The staff in Grimsby HMV are very patient and helpful and go the extra mile to find or order films he i... もっと見る
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The experience of visiting the HMV store in Grimsby and puchasing CDs and DVDs in store and also placing an order in store for a separate DVD was excellent. The staff were helpful and polite and... もっと見る
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企業情報
hmv (UK) - Grimsby について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit J, Freshney Place, DN31 1QL, Grimsby, 英国
4.8
優良
182件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Grimsby からの回答
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Grimsby からの回答
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Grimsby からの回答
Hi Paul
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
easy ordering good communication when…
easy ordering good communication when dispatched and ready for collection
2024年3月20日
hmv (UK) - Grimsby からの回答
Hi Robert
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Grimsby からの回答
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fantastic service,delivery was outstanding. …
Fantastic service,delivery was outstanding, it arrived 3 days earlier than expected. Very happy with product, definitely order from HMV again.
Many Thanks.
2024年3月17日
hmv (UK) - Grimsby からの回答
Hi DAVID
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent customer service
My adult brother has cognitive problems and watching tv box sets and movies is his main pastime. The staff in Grimsby HMV are very patient and helpful and go the extra mile to find or order films he is interested in. We are very grateful for their kind and inclusive attitude. Thank you.
2024年3月8日
hmv (UK) - Grimsby からの回答
Hi Louise
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Just getting an email to say product…
Just getting an email to say product was in and easy to pick up
2024年2月27日
hmv (UK) - Grimsby からの回答
Hi Frank
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Grimsby からの回答
Hi Vince
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent value for money five star…
Excellent value for money five star rating and they also kept me informed about the item that I bought
2024年1月11日
hmv (UK) - Grimsby からの回答
Hi sean
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good quick service
2024年1月13日
hmv (UK) - Grimsby からの回答
Hi Robert
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordering a non-stocked item
Staff were very helpful in locating the item that I wanted and placing it on order. I was kept up to date with its' progress and advised promptly when it was available to collect.
2024年1月5日
hmv (UK) - Grimsby からの回答
Hi Steve
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Grimsby からの回答
Hi Faith,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Wrong address at first but quickly rectified
Got my address wrong first off but I rang and they changed it straight away. Well packaged vinyl would buy online again.
2024年1月6日
hmv (UK) - Grimsby からの回答
Hi Hollie,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Top service
2024年1月4日
hmv (UK) - Grimsby からの回答
Hi stephen
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Grimsby からの回答
Hi Lorraine,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Click and Collect
I ordered click and collect and collecting my order was simple and the people working at my branch were lovely and helpful. The only issue I had was when placing my order was that I found the payment procedure to be confusing and somewhat unnerving.
2023年12月20日
hmv (UK) - Grimsby からの回答
Hello Keaton,
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Good shopping experience
Really friendly and helpful staff in your Grimsby branch. I'd not shopped in HMV for some time but will return soon, I was pleasantly surprised by the range of products now offered. Overall a good shopping experience.
2023年12月1日
hmv (UK) - Grimsby からの回答
Hi Vicky
Thank you for leaving a 5 star review!
We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off in hmv Grimsby.
See you soon and merry christmas :-)
I was told my package had arrived so…
I was told my package had arrived so caught the bus only to be told it was a mistake someone didn’t look at the name properly
2023年12月15日
hmv (UK) - Grimsby からの回答
Hi Ann
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Always stock a great range of products…
Stock a great range of products and the staff are always helpful.
2023年12月18日
hmv (UK) - Grimsby からの回答
Hi Maria
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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