I purchased a dvd and the case was smashed on delivery, the outer package was fine just the plastic case the dvd’s were in
所在地
所在地を変更Unit J, Freshney Place, DN31 1QL Grimsby, GB
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Recently ordered Daft Punk 10th anniversary edition for my Son. Thankfully being a tad “old school” I ordered it online but to be collected from HMV Grimsby. I received an email when it arrived in... もっと見る
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My adult brother has cognitive problems and watching tv box sets and movies is his main pastime. The staff in Grimsby HMV are very patient and helpful and go the extra mile to find or order films he i... もっと見る
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The experience of visiting the HMV store in Grimsby and puchasing CDs and DVDs in store and also placing an order in store for a separate DVD was excellent. The staff were helpful and polite and... もっと見る
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企業情報
hmv (UK) - Grimsby について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit J, Freshney Place, DN31 1QL, Grimsby, 英国
4.8
優良
182件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Was so quick and easy walked into tQUICK & EASY !!!he…
Was so quick and easy walked into the shop picked up the CD i had ordered and walked out again 2 minutes !!!
2023年10月7日
hmv (UK) - Grimsby からの回答
Hi Phil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivered with care and consideration
Delivered with care and consideration, on time and really pleased with the service - thank you
2023年10月6日
hmv (UK) - Grimsby からの回答
Hi Carol
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Review
There was a problem with the first dvd sent out however the store was very helpful and helped me swap it for another one and the problem was resolved quickly
2023年9月22日
hmv (UK) - Grimsby からの回答
Hi Joshua
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Grimsby からの回答
Hi phoebe
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Grimsby からの回答
Hi Andre
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Price was OK arrival of good ok
2023年9月10日
hmv (UK) - Grimsby からの回答
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order and convenient to pick up.
2023年8月18日
hmv (UK) - Grimsby からの回答
Hi P
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful lady in the Grimsby store…
Very helpful lady in the Grimsby store ordered this online and has it sent directly to me. Very quick delivery and communication. Thanks for a fab product, husband was chuffed!
2023年8月14日
hmv (UK) - Grimsby からの回答
Hi Rachel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Although the product wasnt on the…
Although the product wasnt on the shelf, the lady went on line and with some dificulty found what I wanted and had it posted to my address.
2023年7月28日
hmv (UK) - Grimsby からの回答
Hi Roual
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order and collect
Easy to order. Fast delivery to store, great offer. Will use pick up option again. East to collect in store.
2023年7月28日
hmv (UK) - Grimsby からの回答
Hi Sean
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Surprisingly Slow.
Usually, my order is dealt with overnight. Order arrived at HMV four days after being advised it was dispatched.
Hopefully a one off blip.
2023年7月13日
hmv (UK) - Grimsby からの回答
Hi Sean,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
I placed a DVD order for delivery as…
I placed a DVD order for delivery as the release date was the following week. The internet connection was down so was advised to go back later. After a hour I tried again and even though the internet was very slow the assistant was very patient and managed to complete my order. The DVD arrived just on time for a present.
Thankyou
2023年6月29日
hmv (UK) - Grimsby からの回答
Hi Mrs Sanderson
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
All staff are amazingly friendly,when i…
All staff are amazingly friendly,when i order obline to pickup in store hmv always keep me informed about my order ,makes buying from them so simple and a pleasure
2023年6月20日
hmv (UK) - Grimsby からの回答
Hi Shaun
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
5 star Recently ordered Daft Punk 10th…
Recently ordered Daft Punk 10th anniversary edition for my Son. Thankfully being a tad “old school” I ordered it online but to be collected from HMV Grimsby.
I received an email when it arrived in store & I think my Son was there 20 mins later to collect it!!!
I have ordered from HMV in the past & always found the service second to none.
Having seen online other people’s experiences regarding this particular vinyl late delivery & incorrect item received I’m glad I used HMV.
Thanks HMV & your Grimsby store.
2023年5月15日
hmv (UK) - Grimsby からの回答
Hi Alison
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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