The guy behind the desk took the whole time to understand my accent (English is not my first language) explained everything so perfectly step by step about vinyls and sort out my order even though the... もっと見る
企業が回答しました
所在地
所在地を変更Unit 1, Williamson Square, L1 1EJ Liverpool, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I made an online order of a box set. When I went to pick it up from the shop the person behind the counter asked "Is it a vinyl or a CD?". Slightly confusing because, I hadn't ordered "Vinyl" the... もっと見る
企業が回答しました
110-OUT 10 NEVER HAD ANY NEGATIVE PROBLEMS EVERY MEMBER OF STAFF ALLWAYS HELPFULL & LOT OF OTHER RETAILERS COULD LEARN FROM THIS SHOP & I CAN SEE HOW THE H.M.V BRAND HAS TURNED IT AROUND ITS JUST A SH... もっと見る
企業が回答しました
I can't remember the last time I purchased from HMV. I ordered the latest album from Michael Ball OBE (GLOW). I collected from HMV Liverpool, but beforehand I rang and spoke to Geoff (same as my nam... もっと見る
企業が回答しました
企業情報
hmv (UK) - Liverpool について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 1, Williamson Square, L1 1EJ, Liverpool, 英国
4.8
優良
687件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Liverpool からの回答
Hi Kevin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great for ordering products to collect from store and helpful staff
I prefer to order what I can from HMV rather than using the likes of Amazon. Never had any issues with ordering to collect from the Liverpool store and the staff are always extremely helpful.
2026年4月5日
hmv (UK) - Liverpool からの回答
Hi Shelly
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I have always wanted one and Patriot was here.
Patriot was here and I always wanted one and I was pleased to get it....
2026年6月11日
hmv (UK) - Liverpool からの回答
Hi Anthony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reliable service.
The cd I wanted had been sold out. But I was able to purchase it via order and free delivery to the store, upon my request. I was emailed regulary with confirmation of purchase, dispatch, and the date cd had arrived in the store for my collection. Easy. Trustworthy. Helpful.
2026年6月10日
hmv (UK) - Liverpool からの回答
Hi Barbara
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great helpful staff very friendly
2026年6月1日
hmv (UK) - Liverpool からの回答
Hi CHARLIE
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Liverpool からの回答
Hi Frances
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Liverpool からの回答
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly staff very efficient polite…
Friendly staff very efficient polite excellent service
2026年5月25日
hmv (UK) - Liverpool からの回答
Hi Kath
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent all around, thank you!
I can't remember the last time I purchased from HMV. I ordered the latest album from Michael Ball OBE (GLOW). I collected from HMV Liverpool, but beforehand I rang and spoke to Geoff (same as my name). The service received, follow up, security and HMV visit by Michael Ball OBE was excellent, I cannot fault the whole experience, well done HMV team! :) x
2026年5月26日
hmv (UK) - Liverpool からの回答
Hi Geoff
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
easy to collect
easy to collect, nice staff and advised me on when I was coming to get my CD signed
2026年5月25日
hmv (UK) - Liverpool からの回答
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Just wanted a cd and there aren't many…
Just wanted a cd and there aren't many places that sell these anymore. So googled it and hmv came up and I thought that's an established name to trust so bought it. Would definitely buy bus them again.
2026年5月27日
hmv (UK) - Liverpool からの回答
Hi Mrs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were incredibly
The staff were incredibly, polite, friendly and helpful. The whole experience including booking and picking up tickets and CDs ran very smoothly. Thank you
2026年5月25日
hmv (UK) - Liverpool からの回答
Hi Marie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I was very happy with the service…
I was very happy with the service provided when I made my order
2026年5月23日
hmv (UK) - Liverpool からの回答
Hi Nicholas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV is my favourite store for music &…
HMV is my favourite store for music & films in any and every format.
5 stars plus.
2026年5月22日
hmv (UK) - Liverpool からの回答
Hi Tracey-Jane
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
It’s always great and easy to shop at…
It’s always great and easy to shop at HMV,with no problems at all !
2026年5月18日
hmv (UK) - Liverpool からの回答
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service
Great customer service, order had to be posted. One of items was delayed but arrived in time stated. But knew I would be able to goto store if I had issues. All in all great service.
2026年5月20日
hmv (UK) - Liverpool からの回答
Hi Paul,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The Girl who served me could have not…
The Girl who served me could have not been bearer she was a credit to your team.
2026年5月17日
hmv (UK) - Liverpool からの回答
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very fast.
Very fast.
Got my VAN HALEN 5150 DELUX EDITION IN 48 HOURS VIA ROYAL MAIL
THANKS
2026年5月13日
hmv (UK) - Liverpool からの回答
Hi LES
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very impressed
Woman in store very helpful when ordering and T-shirt came in a lot quicker than expected so very happy
2026年4月30日
hmv (UK) - Liverpool からの回答
Hi Aileen,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff was great and helpful when…
Staff was great and helpful when finding the vinyl I needed
2026年5月1日
hmv (UK) - Liverpool からの回答
Hi Adam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。