I couldn't find the new stray kids album but when I asked at the desk they found it behind the counter. The staff member was brilliant.
企業が回答しました
所在地
所在地を変更Unit 2, 2 Almondvale Centre,, Almondvale South, EH54 6NB Livingston, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Reviewed DVDs online, checked availability with nearest HMV store (Livingston West Lothian). Didn’t need help to locate my film choice which was competitively priced. Was served by a very pleasant m... もっと見る
企業が回答しました
Always buy from hmv never had a problem good staff knowledgeable always there to help if you cant find what you're looking for
企業が回答しました
Okay experience in store. However, when at the till I asked specially not to get the marketing emails, the customer assistant denied the request. I was just trying to reduce the number of emails I get... もっと見る
企業が回答しました
企業情報
hmv (UK) - Livingston について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 2, 2 Almondvale Centre,, Almondvale South, EH54 6NB, Livingston, 英国
4.9
優良
239件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service yet again from staff and…
Great service yet again from staff and a nice welcome 😁 ordered my item and for me and collected it 4 days later.
2025年6月23日
hmv (UK) - Livingston からの回答
Hi George
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
vinyl record
The item arrived early and in good condition. It was for my daughter and she loved it
2025年6月6日
hmv (UK) - Livingston からの回答
Hi SANDRA
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Livingston からの回答
Hello David
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Staff very helpful and friendly
Staff very helpful and friendly. Email updates after ordering for pick-up just right.
Downside, the price of vinyl inshore is very expensive and most can be found cheaper elsewhere
2025年5月9日
hmv (UK) - Livingston からの回答
Hello,
Thanks for taking the time to leave us a 4-star review!
Our prices are a reflection of the prices set by our supplier and can vary from time to time depending on the range of promotions available at that time.
We do our best to remain competitive within our market and we're proud to be successful with this in the majority of cases. There will unfortunately be the odd occasion where another retailer pips us to the post though but we're constantly looking for ways to offer our customers the best value for their money and we update and refresh our promotions regularly to make sure these are passed on.
We hope to earn that last star from you soon ;-)
I didn't receive yet mail to collect…
I didn't receive yet mail to collect blu ray disc but you send me how many Stars I can give you form 22th April order is not ready . From where this one disc going??
2025年4月29日
hmv (UK) - Livingston からの回答
Hi Maciej
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Okay experience
Okay experience in store. However, when at the till I asked specially not to get the marketing emails, the customer assistant denied the request. I was just trying to reduce the number of emails I get and I didn’t like that the choice was taken away. There must be a lot of pressure from higher up to check this box. Uncomfortable experience.
2025年4月23日
hmv (UK) - Livingston からの回答
Hi
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Blu-ray disc set ordered and delivered…
Blu-ray disc set ordered and delivered within 3 days.
2025年4月9日
hmv (UK) - Livingston からの回答
Hi Douglas,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Happy customer
Hi, was in the Livingston shop today, was served by a lovely sales assistant Sheila, very friendly, very knowledgeable about all products and a happy I help attitude, will be back agsin
2025年3月21日
自発的なレビュー
hmv (UK) - Livingston からの回答
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ella G
Ella G, The girl that served me in store was very helpful and sorted everything out for me. Pleasure to be served by her and the LP was delivered in good condition and on time.
2025年3月19日
hmv (UK) - Livingston からの回答
Hi George
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Zoe was extremely helpful
Zoe was extremely helpful, polite mannered and very engaging in conversation as well as going the extra mile to help me get the 2004 catwoman dvd. Unsure of the exact day.
2025年2月28日
hmv (UK) - Livingston からの回答
Hello Caroline
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store, and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
hmv (UK) - Livingston からの回答
Hello Rob
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff were very helpful and…
The staff were very helpful and friendly. Always reliable.
2025年2月8日
hmv (UK) - Livingston からの回答
Hi Mullen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Livingston からの回答
Hi C
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Livingston Branch Staff are fantastic
Livingston Branch Staff are fantastic, always willing to help and always with a Smile 😃
2025年1月29日
hmv (UK) - Livingston からの回答
Hi Leigh
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Livingston からの回答
Hello Sarah
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The website was easy to use and prices…
The website was easy to use and prices very good .
Shipping was very quick and efficient and we were well pleased .
2025年1月23日
hmv (UK) - Livingston からの回答
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
An e-mail to let me know my order had…
An e-mail to let me know my order had been despatched and to wait for final confirmation. Nothing received yet,still twiddling my thumbs. A really poor show.
2025年1月22日
hmv (UK) - Livingston からの回答
Hi,
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Easy to order and arrived really…
Easy to order and arrived really quickly.... Well happy with my purchase...
2025年1月8日
hmv (UK) - Livingston からの回答
Hello Ellie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Livingston からの回答
Hi Agnes,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The cd was a Christmas gift for my…
The cd was a Christmas gift for my granddaughter and she was so very pleased with it !
2024年12月28日
hmv (UK) - Livingston からの回答
Hi Margaret
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。