I couldn't find the new stray kids album but when I asked at the desk they found it behind the counter. The staff member was brilliant.
企業が回答しました
所在地
所在地を変更Unit 2, 2 Almondvale Centre,, Almondvale South, EH54 6NB Livingston, GB
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レビュアーのコメントを見てみましょう
Reviewed DVDs online, checked availability with nearest HMV store (Livingston West Lothian). Didn’t need help to locate my film choice which was competitively priced. Was served by a very pleasant m... もっと見る
企業が回答しました
Always buy from hmv never had a problem good staff knowledgeable always there to help if you cant find what you're looking for
企業が回答しました
Okay experience in store. However, when at the till I asked specially not to get the marketing emails, the customer assistant denied the request. I was just trying to reduce the number of emails I get... もっと見る
企業が回答しました
企業情報
hmv (UK) - Livingston について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 2, 2 Almondvale Centre,, Almondvale South, EH54 6NB, Livingston, 英国
4.9
優良
239件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
There was to excellent staff that went…
There was to excellent staff that went out of their way to help and get me what I needed . It was a really busy day yet those ladies were exemplary. Thanks to them both - Zoe and Leah.
2024年12月15日
hmv (UK) - Livingston からの回答
Hi Nicky
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service got my goods with in…
Excellent service got my goods with in a few days. Thank you
2024年12月16日
hmv (UK) - Livingston からの回答
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered online for store collection
Ordered online for store collection. Good communication re availability. Collection at store fast and straight forward. Great service and happy to recommend.
2024年12月6日
hmv (UK) - Livingston からの回答
Hi Neil
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order
Easy to order. Kept updated re order and received as advised. All without any hassle.
2024年12月10日
hmv (UK) - Livingston からの回答
Which is exactly how it should be...
Great service
Great service, ordered online for pickup at the nearest shop. Emailed when items were available and the staff in the store were very helpful
2024年12月3日
hmv (UK) - Livingston からの回答
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The lady that helped us in the…
The lady that helped us in the livingston store was so helpful, she took time to give us advice and to tell us what product was best for our daughter and also advised we bought cleaning products f9r the record player (so even added to the sale!) Lovely to talk to and so approachable nothing was too much for the lady. Very kind and lovely lady
2024年11月21日
hmv (UK) - Livingston からの回答
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff helpful most products they had or…
Staff helpful most products they had or were willing to get
2024年12月3日
hmv (UK) - Livingston からの回答
Hello Stuart
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Sent the wrong size
Sent the wrong size, I ordered a size large and got a size small despite ordering it at the counter in an hmv store
2024年12月1日
hmv (UK) - Livingston からの回答
Hi Derek
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Good experience
Ordering the item online was easy and straightforward.
Emails kept me up to date with what was going on.
Sales assistant in store was friendly and helpful. She opened the box to help me check my order and took away the packaging for me, making it easier to carry.
2024年11月30日
hmv (UK) - Livingston からの回答
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful great service
2024年11月24日
hmv (UK) - Livingston からの回答
Hi elizabeth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Livingston からの回答
Hi Dave
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Item as expected that I had to order…
Item as expected that I had to order online. Supposed to be in stock in Livingston according to website but wasn't.. Sucked in to order through HMV by 20% discount friends and family offer that didn't work for any of the friends or family.
Staff in store were friendly.
2024年11月14日
hmv (UK) - Livingston からの回答
Hi Mr Millar,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Fantastic service
Elle at your Livingston store was so helpful and made my 7 year old niece very happy. She sourced exactly what we were looking for and although the item wasn’t available in store she ordered online for us there and then and ensured we got our item. It would have been so easy for her to advise us sorry it’s out of stock and left it at that but Elle was so proactive & straight away found the item online and said although it wasn’t in stock don’t worry I can still get it for you and deliver it to your home address. Fantastic service with a smile & it was all done so effortlessly. Good service isn’t something we get a lot these days in retail but Elle stood out for all the right reasons - what a credit to your store and brand.
2024年11月16日
hmv (UK) - Livingston からの回答
Hi Claire,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Livingston からの回答
Hi Thomas,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Always a great service from the staff…
Always a great service from the staff at the livingstin store
2024年10月27日
hmv (UK) - Livingston からの回答
Hi Lisa
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff were really helpful
The staff were really helpful, first member was unable to answer my question but it was no trouble for them at all to seek out another staff member to resolve my query.
2024年10月26日
hmv (UK) - Livingston からの回答
Hello Dean
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easily got my parcel
2024年10月15日
hmv (UK) - Livingston からの回答
Hi Lucie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Livingston からの回答
Hi Sharon,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Livingston からの回答
Hi Badger,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
👍👍👍👍👍👍👍👍👍👍👍👍👍👍
2024年9月16日
hmv (UK) - Livingston からの回答
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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