Website easy to use and ordering was straightforward. Received notifications for each stage. Collection was easy. Would use again
企業が回答しました
所在地
所在地を変更Unit 15, Fremlin Walk, Maidstone, ME14 1QG Maidstone, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Picked up my parcel instore, I stood in the parcel collecting area of which there was no member of staff manning. There were however a couple of staff standing up a bit further chatting to each other... もっと見る
企業が回答しました
The availability of the range of products on sale through HMV. The shop staff have always been helpful and if an item hasn't been in stock in store, they have ordered it on my behalf and arranged a... もっと見る
企業が回答しました
Easy to pick up c&c item . Colleague who helped me (Jay) remembered me from a previous transaction; and I am fairly nondescript...Good price for my CD, and unlike some other retailers, c&c was foc.
企業が回答しました
企業情報
hmv (UK) - Maidstone について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 15, Fremlin Walk, Maidstone, ME14 1QG, Maidstone, 英国
4.7
優良
185件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Happy customer.
I got what I wanted. Only available in one format so the price was high, not the fault of HMV, more the record company and artist.
Staff did their job competently, gave me the information required, hey presto, job done. Happy customer.
2024年2月21日
hmv (UK) - Maidstone からの回答
Hello Alien
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Maidstone からの回答
Hi,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Maidstone からの回答
Hi Sarah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The gentleman that served me was very…
The gentleman that served me was very helpful he took time to help me by ordering my product & getting it sent to me. Thankyou HMV.
2024年1月20日
hmv (UK) - Maidstone からの回答
Hi John
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
1975 CD
The young man in HMV Maidstone was very helpful and ordered 1975 CD for me which has arrived in good condition which I am very pleased
I place the order in the shop on the 14th December and received it of the 19th December 2024 which l think was very good
2024年1月23日
hmv (UK) - Maidstone からの回答
Hi Carole
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I had very helpful service in store and…
I had very helpful service in store and was advised on the best way to get the item I wanted which was not available at that time.
2024年1月14日
hmv (UK) - Maidstone からの回答
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Just love the store
Just love the store, great to physically see and look through great merchandise! Also a fan of your online store for the stuff I can't get in store.
2024年1月11日
hmv (UK) - Maidstone からの回答
Hi customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Maidstone からの回答
Hi,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Nightmare before Christmas glass
Online order was straightforward, tracking information was good and click and collect was also easy and I was served by friendly, polite staff.
I’m very pleased with the ‘nightmare before Christmas’ glass, it’s very good quality and good value.
2023年12月16日
hmv (UK) - Maidstone からの回答
Hi ElliMay
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good service.
2023年12月16日
hmv (UK) - Maidstone からの回答
Hi Dermot
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Normally by in shop when in Maidstone…
Normally by in shop when in Maidstone but ordered on line this time as needed item now
When in shop staff very helpful and polite
2023年12月13日
hmv (UK) - Maidstone からの回答
Hi Miss Wood,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were helpful and order came…
Staff were helpful and order came quickly and was correct
2023年12月13日
hmv (UK) - Maidstone からの回答
Hello Alison
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Collection of Order
Collection of ordered DVD easy and extremely helpful salesperson who assisted with other purchases
2023年12月6日
hmv (UK) - Maidstone からの回答
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Was not informed when order was ready…
Was not informed when order was ready to collect waited a week.
2023年12月5日
hmv (UK) - Maidstone からの回答
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Kind regards
Efficiency
2023年11月29日
hmv (UK) - Maidstone からの回答
Hi Julie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent shopping experience
Lovely staff who were very helpful. HMV staff have always been the best!
2023年11月22日
hmv (UK) - Maidstone からの回答
Hi Natalie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
delivery was on time well packaged
2023年11月16日
hmv (UK) - Maidstone からの回答
Hi Frederick
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The products I ordered
The products I ordered were delivered immaculate and I hope my mum likes them!! Thank you!
2023年11月15日
hmv (UK) - Maidstone からの回答
Hello Danielle
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Record arrived quickly
Record arrived quickly. Assistant in store was friendly and helpful.
2023年11月9日
hmv (UK) - Maidstone からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was delivered on time very good
2023年11月1日
hmv (UK) - Maidstone からの回答
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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