hmv (UK) - Middlesbrough レビュー 258

hmv (UK) - Middlesbrough からの回答

2026年4月25日

Hi Donny

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

hmv (UK) - Middlesbrough からの回答

2026年4月16日

Hi Duane

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

hmv (UK) - Middlesbrough からの回答

2026年4月16日

Hi Geoff

Thanks so much for leaving us a review.

We were sorry to learn of your disappointment at the cost of your recent call to our store. The reason we provide 084 numbers for stores is that they offer additional options and increased functionality that helps us maintain consistent service levels across all of our stores. Regrettably, we do not have control over what additional access fees the various phone providers charge. For this reason we do highlight the additional potential cost to our customers at the beginning of each call stating that "Calls are charged at 7 pence per minute plus your phone company's access charge".

Should you encounter difficulties contacting any of our stores in the future, please feel free to call customer service on 03333 234 754 (Mon-Friday 9am-5pm). We will be happy to assist you regarding product availability in any of our stores. Alternatively, if your query is not urgent you can email us at store.service@hmv.co.uk and we'll respond to your enquiry as soon as possible.

We pride ourselves on the service we offer and we rely heavily on customer feedback in order to move forward and keep improving. We would therefore like to thank you for taking the time to make us aware of your experience.

hmv (UK) - Middlesbrough からの回答

2026年4月13日

Hello Gregory

Thanks for taking the time to leave us a 4 star review!

We hope to earn that last star from you soon ;-)

hmv (UK) - Middlesbrough からの回答

2026年4月13日

Hello,

Thank you for your feedback. 

We were sorry to hear that you did not receive updates when your order arrived in store and for any disappointment. 

We would recommend contacting our service team directly regarding any order issues via our contact us form at support.hmv.com, as stores may be busy helping customers in store and unable to answer as quickly. 

We're glad to hear however that you are now in receipt of your parcel and hope you enjoy your purchase.

hmv (UK) - Middlesbrough からの回答

2026年4月5日

Hi Gemma

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

hmv (UK) - Middlesbrough からの回答

2026年3月31日

Hi Mike


Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.

hmv (UK) - Middlesbrough からの回答

2026年3月29日

Hello Martin

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

hmv (UK) - Middlesbrough からの回答

2026年3月27日

Hi Lesley, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

hmv (UK) - Middlesbrough からの回答

2026年3月22日

Hi A

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

hmv (UK) - Middlesbrough からの回答

2026年2月10日

Hi Andrew

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

hmv (UK) - Middlesbrough からの回答

2026年2月5日

Hi Thomas

Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. Regards

hmv (UK) - Middlesbrough からの回答

2026年2月3日

Hi Gordan

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

hmv (UK) - Middlesbrough からの回答

2026年2月3日

Hello Andrew

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

hmv (UK) - Middlesbrough からの回答

2026年1月21日

Hello Alan, 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

hmv (UK) - Middlesbrough からの回答

2026年1月21日

Hi Ash

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

hmv (UK) - Middlesbrough からの回答

2026年1月19日

Hello there, 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

hmv (UK) - Middlesbrough からの回答

2026年1月16日

Hi DAVID

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

hmv (UK) - Middlesbrough からの回答

2026年1月14日

Hi Edward

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

hmv (UK) - Middlesbrough からの回答

2026年1月12日

Hi Brian

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)