hmv (UK) - Middlesbrough レビュー 269

hmv (UK) - Middlesbrough からの回答

5日前

Hi Summer

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

hmv (UK) - Middlesbrough からの回答

6日前

Hi Janice

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

hmv (UK) - Middlesbrough からの回答

2026年6月8日

Hi Paul

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

hmv (UK) - Middlesbrough からの回答

2026年6月6日

Hi Josie

Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please be advised we only take an authorisation at the time of ordering, payment is not taken until the item is ready for dispatch. Kind regards.

hmv (UK) - Middlesbrough からの回答

2026年6月3日

Hi Stephen

Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.

See you soon :-)

hmv (UK) - Middlesbrough からの回答

2026年6月2日

Hi Suzanne

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

hmv (UK) - Middlesbrough からの回答

2026年6月1日

Hi Customer

Thanks for getting in touch.

We're sorry to hear of the delay with your order reaching the store. 

We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.

hmv (UK) - Middlesbrough からの回答

2026年5月21日

Hi Phil, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

hmv (UK) - Middlesbrough からの回答

2026年5月18日

Hi Gordon

Thanks so much for leaving us a 5-star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

hmv (UK) - Middlesbrough からの回答

2026年5月14日

Hi Carole, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

hmv (UK) - Middlesbrough からの回答

2026年4月25日

Hi Donny

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

hmv (UK) - Middlesbrough からの回答

2026年4月16日

Hi Duane

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

hmv (UK) - Middlesbrough からの回答

2026年4月16日

Hi Geoff

Thanks so much for leaving us a review.

We were sorry to learn of your disappointment at the cost of your recent call to our store. The reason we provide 084 numbers for stores is that they offer additional options and increased functionality that helps us maintain consistent service levels across all of our stores. Regrettably, we do not have control over what additional access fees the various phone providers charge. For this reason we do highlight the additional potential cost to our customers at the beginning of each call stating that "Calls are charged at 7 pence per minute plus your phone company's access charge".

Should you encounter difficulties contacting any of our stores in the future, please feel free to call customer service on 03333 234 754 (Mon-Friday 9am-5pm). We will be happy to assist you regarding product availability in any of our stores. Alternatively, if your query is not urgent you can email us at store.service@hmv.co.uk and we'll respond to your enquiry as soon as possible.

We pride ourselves on the service we offer and we rely heavily on customer feedback in order to move forward and keep improving. We would therefore like to thank you for taking the time to make us aware of your experience.

hmv (UK) - Middlesbrough からの回答

2026年4月13日

Hello Gregory

Thanks for taking the time to leave us a 4 star review!

We hope to earn that last star from you soon ;-)

hmv (UK) - Middlesbrough からの回答

2026年4月13日

Hello,

Thank you for your feedback. 

We were sorry to hear that you did not receive updates when your order arrived in store and for any disappointment. 

We would recommend contacting our service team directly regarding any order issues via our contact us form at support.hmv.com, as stores may be busy helping customers in store and unable to answer as quickly. 

We're glad to hear however that you are now in receipt of your parcel and hope you enjoy your purchase.

hmv (UK) - Middlesbrough からの回答

2026年4月5日

Hi Gemma

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

hmv (UK) - Middlesbrough からの回答

2026年3月31日

Hi Mike


Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.

hmv (UK) - Middlesbrough からの回答

2026年3月29日

Hello Martin

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

hmv (UK) - Middlesbrough からの回答

2026年3月27日

Hi Lesley, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)