Shopping at HMV outlets is the way I prefer to shop for music. I have been a customer for almost 4 decades. Staff are friendly, approachable & helpful. As a regular customer, I am valued. My purchase... もっと見る
企業が回答しました
所在地
所在地を変更33 Centre Mall, Cleveland Centre, TS1 2NR Middlesbrough, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
There help me and let us get sorted my orders on there side for deliverys and there helpful and polite i would so this again
企業が回答しました
NIGHTMARE TO GET THROUGH TO THE STORE....CHARGED 7P A MINUTE FIRST, THEN COMPUTER VOICE SO QUIET CAN HARDLY HEAR IT, NO OPTION TO ASK IF CLICK AND COLLECT ITEM IS IN, CANNOT RING THE STORE, WHEN PUT... もっと見る
企業が回答しました
Absolutely brilliant customer service at the Middlesbrough store. My children like unusual artists and we often ask for c.ds and records they don't stock. Nothing is too much trouble and the ordering... もっと見る
企業が回答しました
企業情報
hmv (UK) - Middlesbrough について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
33 Centre Mall, Cleveland Centre, TS1 2NR, Middlesbrough, 英国
4.6
優良
258件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Middlesbrough からの回答
Hi Ann
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Served by Wayne in the Cleveland…
Served by Wayne in the Cleveland Middlesbrough HMV. Returned my faulty turntable and he pointed me in the right direction for a new one in my budget. 10/10 service and a credit to HMV. Thanks again Wayne.
2025年12月30日
自発的なレビュー
hmv (UK) - Middlesbrough からの回答
Hi Max
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good communication
2025年12月27日
hmv (UK) - Middlesbrough からの回答
Hi Debbie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Top class service
Efficient staff from ordering for delivery into the store. Phone call received that item had arrived. Staff ensured that I was the person who had ordered item.
2025年12月20日
hmv (UK) - Middlesbrough からの回答
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It's nice to be able to click and…
It's nice to be able to click and collect orders. Not everyone is in for deliveries that get dumped all over, or left on doorstep.
Also the members of staff so nice and polite.
2025年12月19日
hmv (UK) - Middlesbrough からの回答
Hi Suzanne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good
The film is for my husband he's watched it on Netflix but then it got took off so I bought him the dvd.
2025年12月19日
hmv (UK) - Middlesbrough からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Middlesbrough からの回答
Hi DIANE
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Delivery was very late
Delivery was very late. Box of item was creased and crushed. First pre order I've done and wasn't very good
2025年12月15日
hmv (UK) - Middlesbrough からの回答
Hi Chris
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
hmv (UK) - Middlesbrough からの回答
Hi Marie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Daughters absolute favourite
Helpful and friendly staff when shopping in store. Also A* when delivering always quick and easy process especially the Middlesbrough store, ❤️
2025年8月3日
hmv (UK) - Middlesbrough からの回答
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really friendly and helpful staff
Really friendly and helpful staff , I collected my order and spent a gift voucher, lots of choice and a nice experience as usual
2025年12月8日
hmv (UK) - Middlesbrough からの回答
Hi Chrissy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were amazing
The staff were amazing, so helpful and always had a smile on her face. She helped me find what I was looking for and when it wasn't in stock she ordered for me , I paid a couple of pounds for delivery and received it within two days. Over the moon with the service.
2025年12月3日
hmv (UK) - Middlesbrough からの回答
Hi Vicki
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Michelle
Customer Service Team
hmv.com
Very easy transaction
2025年12月2日
hmv (UK) - Middlesbrough からの回答
Hello Liz
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent delivery times and smooth…
Excellent delivery times and smooth pick up from shop
Very helpful staff
2025年12月1日
hmv (UK) - Middlesbrough からの回答
Hi Maggie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly staff and efficient…
Very friendly staff and efficient service in Middlesbrough store
2025年11月26日
hmv (UK) - Middlesbrough からの回答
Hi Andrea
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really helpful from ordering to…
Really helpful from ordering to delivery would definitely order from them again
2025年11月21日
hmv (UK) - Middlesbrough からの回答
Hi Chan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great choice of vinyl ordered online…
Great choice of vinyl ordered online and picked up instore great staff too
2025年11月19日
hmv (UK) - Middlesbrough からの回答
Hi Tracey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good communication
Good communication, prompt delivery. As advertised, no issues. I struggled to find the l.p. I ordered as it had sold out on the artist and record labels web sites, so delighted to see it available at hmv!
2025年11月15日
hmv (UK) - Middlesbrough からの回答
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Middlesbrough からの回答
Hi Phil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Middlesbrough からの回答
Hello Victoria,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。