Shopping at HMV outlets is the way I prefer to shop for music. I have been a customer for almost 4 decades. Staff are friendly, approachable & helpful. As a regular customer, I am valued. My purchase... もっと見る
企業が回答しました
所在地
所在地を変更33 Centre Mall, Cleveland Centre, TS1 2NR Middlesbrough, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Absolutely brilliant customer service at the Middlesbrough store. My children like unusual artists and we often ask for c.ds and records they don't stock. Nothing is too much trouble and the ordering... もっと見る
企業が回答しました
Was able to request that the store was able to hold on to one of my click-and-collect items a little longer - so I could collect several 4K movie discs at once, thus saving multiple trips. Upon collec... もっと見る
企業が回答しました
When ordering dvds, cd's etc from H.M.V. you can always feel safe and confident in knowing that the product which you receive is of a Brand New Sealed Quality and is guaranteed to play without interru... もっと見る
企業が回答しました
企業情報
hmv (UK) - Middlesbrough について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
33 Centre Mall, Cleveland Centre, TS1 2NR, Middlesbrough, 英国
4.6
優良
260件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful staff
Helpful staff, both telephone customer service and shop staff.
Goods were delivered to store in a timely manner and the whole process was seamless.
Also kept e mail contact to let me know when goods were ready to pick up, so didn't have to chase this up
2024年8月19日
hmv (UK) - Middlesbrough からの回答
Hi Sue
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Middlesbrough からの回答
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Middlesbrough からの回答
Hi Barry
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
A VERY GOOD SERVICE AND A QUICK DELIVERY
2024年6月24日
hmv (UK) - Middlesbrough からの回答
Hi Graham
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Middlesbrough からの回答
Hello Anthony
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Professional, insightful and customer focused
Staff are always friendly and approachable. Offering professional experience with vast knowledge of their products, third party providers and upcoming trends. Always offering highest level of customer service and support. HMV staff are focused on a customers experience in regards to service and confidence in shopping with the HMV brand and its reputation. With almost 40 years history of shopping with HMV Middlesbrough, my review can not promote enough towards my experience and confidence in shopping at this store.
2024年7月6日
hmv (UK) - Middlesbrough からの回答
Hi Mr Hurn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Middlesbrough からの回答
Hi Chloe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV is always a lovely store to visit.
HMV is always a lovely store to pop into. Lovely atmosphere and friendly helpful staff. When placing an order it will always come very speedy. And you have alot of different things to browse catering to individual likes.
2024年5月31日
hmv (UK) - Middlesbrough からの回答
Hello Dev
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to place an order
Easy to place an order, swift reply and quick notification when available to collect. Very good customer service instore.
2024年5月31日
hmv (UK) - Middlesbrough からの回答
Hi Joanne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Thd package arrived promptly and on time
2024年5月15日
hmv (UK) - Middlesbrough からの回答
Hi Scott,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Middlesbrough からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff member was extremely…knowledgeable and brilliant customer service skills!
The staff member was extremely knowledgeable about the music artist. They were also very customer focussed. :-)
2024年4月28日
hmv (UK) - Middlesbrough からの回答
Hi Deborah
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Middlesbrough からの回答
Hi Lawrence
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
No one answers calls to the store
Your staff made it clear that despite having a telephone number listed as a contact number lt is NEVER answered. I had a stock reply to my query. No point in referring to it again. I’ll buy future purchases from other sources. What a shame that I should do this after buying from you for 50 plus years.
2024年4月14日
hmv (UK) - Middlesbrough からの回答
Hello Mr Rahman,
Thank you for leaving us a review. We're sorry to hear that you've had trouble getting in touch with your local store. Please be advised that this line cannot always be answered particularly if the store is busy and the staff are on the shop floor -- should you have any queries, we have a customer service line available 9-5 and a ring and reserve service for any stock queries. We hope this helps.
Great helpful staff 🎸🎸🎤🎤🕺🏼🕺🏼
2024年4月9日
hmv (UK) - Middlesbrough からの回答
Hi Keith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good service.the staff know what…
Very good service.the staff know what they are talking about.ill be back.
2024年3月20日
hmv (UK) - Middlesbrough からの回答
Hello Kevin
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Middlesbrough store and the colleagues you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
hmv (UK) - Middlesbrough からの回答
Hi Julian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Middlesbrough からの回答
Hi Darren
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great place 2 order albums
I ordered a gidle album their latest one and it came in perfect conditions I know I can always trust hmv for my albums I’ve been buying them since last year al in great conditions birthing Broken nothing missing and they deliver super fast like when I ordered my I feel gidle album I got it two days after I ordered it and that came in a perfect condition to
2024年3月7日
hmv (UK) - Middlesbrough からの回答
Hi __
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The questions I asked were answered…
The questions I asked were answered really well and professionally…The orde I placed was delivered on time,and I was kept upto date.
2024年3月14日
hmv (UK) - Middlesbrough からの回答
Hello Ian
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Middlesbrough store and the colleagues you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。