Visited my local store to collect an order I had made via online service. Whilst visiting I purchased an extra vinyl to add to my collection. Staff are always friendly with helpful advice. This is why... もっと見る
企業が回答しました
所在地
所在地を変更33 Centre Mall, Cleveland Centre, TS1 2NR Middlesbrough, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Dislike the fact you pre order yet have to wait until an email to say its ready, yet the album is on the shelf on day of release.
企業が回答しました
Absolutely brilliant customer service at the Middlesbrough store. My children like unusual artists and we often ask for c.ds and records they don't stock. Nothing is too much trouble and the ordering... もっと見る
企業が回答しました
Was able to request that the store was able to hold on to one of my click-and-collect items a little longer - so I could collect several 4K movie discs at once, thus saving multiple trips. Upon collec... もっと見る
企業が回答しました
企業情報
hmv (UK) - Middlesbrough について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
33 Centre Mall, Cleveland Centre, TS1 2NR, Middlesbrough, 英国
4.6
優良
280件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good in-store ordering service
Staff were very helpful when I ordered a dvd in store. Delivery was quick. I am happy with the item. Excellent service.
2024年11月30日
hmv (UK) - Middlesbrough からの回答
Hi Mrs K
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very kind staff!
Employee (I think the manager) was really kind and helpful whilst ordering, updating and collecting the album 😊
2024年11月24日
hmv (UK) - Middlesbrough からの回答
Hello Tolu,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Middlesbrough からの回答
Hi Keith,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
excellent service and friendly staff
2024年11月13日
hmv (UK) - Middlesbrough からの回答
Hi Mr Reed,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very speedy delivery
It was very fast delivery I wasn't expecting it so quick the dvds are for my sister for Christmas
2024年11月10日
hmv (UK) - Middlesbrough からの回答
Hi Jac
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I have purchased a lot of albums from…
I have purchased a lot of albums from Hmv and 1 was faulty I live quite a distance from the store and I can only change it in store
2024年10月2日
hmv (UK) - Middlesbrough からの回答
Hi Micheael,
We are sorry to hear that your purchase has a manufacturing fault.
Please be assured that should you be unable to return to a store for exchange, we can alternatively offer a return and refund on the item via our returns portal below:
https://hmv.returns.international/
hmv (UK) - Middlesbrough からの回答
Hello Karl,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Preordered game
Available to pick up from 9am - was ready when I got there. Quick and simple
2024年10月2日
hmv (UK) - Middlesbrough からの回答
Hi JAKE
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Everyone was lovely helping me ordering…
Everyone was lovely helping me ordering the vinyl, they took the time and we had a wonderful conversation about how easy it will be to order it and how quick it'll be, they were lovely
2024年9月25日
hmv (UK) - Middlesbrough からの回答
Hi Olivia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Middlesbrough からの回答
Hi Deborah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Middlesbrough からの回答
Hi Ash
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The item arrived when they said it…
The item arrived when they said it would and was in great condition. All round good service
2024年9月4日
hmv (UK) - Middlesbrough からの回答
Hi Anthony
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Middlesbrough からの回答
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff
Helpful staff, both telephone customer service and shop staff.
Goods were delivered to store in a timely manner and the whole process was seamless.
Also kept e mail contact to let me know when goods were ready to pick up, so didn't have to chase this up
2024年8月19日
hmv (UK) - Middlesbrough からの回答
Hi Sue
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Middlesbrough からの回答
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Middlesbrough からの回答
Hi Barry
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
A VERY GOOD SERVICE AND A QUICK DELIVERY
2024年6月24日
hmv (UK) - Middlesbrough からの回答
Hi Graham
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Middlesbrough からの回答
Hello Anthony
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Professional, insightful and customer focused
Staff are always friendly and approachable. Offering professional experience with vast knowledge of their products, third party providers and upcoming trends. Always offering highest level of customer service and support. HMV staff are focused on a customers experience in regards to service and confidence in shopping with the HMV brand and its reputation. With almost 40 years history of shopping with HMV Middlesbrough, my review can not promote enough towards my experience and confidence in shopping at this store.
2024年7月6日
hmv (UK) - Middlesbrough からの回答
Hi Mr Hurn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Middlesbrough からの回答
Hi Chloe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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