Shopping at HMV outlets is the way I prefer to shop for music. I have been a customer for almost 4 decades. Staff are friendly, approachable & helpful. As a regular customer, I am valued. My purchase... もっと見る
企業が回答しました
所在地
所在地を変更33 Centre Mall, Cleveland Centre, TS1 2NR Middlesbrough, GB
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Absolutely brilliant customer service at the Middlesbrough store. My children like unusual artists and we often ask for c.ds and records they don't stock. Nothing is too much trouble and the ordering... もっと見る
企業が回答しました
Was able to request that the store was able to hold on to one of my click-and-collect items a little longer - so I could collect several 4K movie discs at once, thus saving multiple trips. Upon collec... もっと見る
企業が回答しました
When ordering dvds, cd's etc from H.M.V. you can always feel safe and confident in knowing that the product which you receive is of a Brand New Sealed Quality and is guaranteed to play without interru... もっと見る
企業が回答しました
企業情報
hmv (UK) - Middlesbrough について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
33 Centre Mall, Cleveland Centre, TS1 2NR, Middlesbrough, 英国
4.6
優良
260件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly staff beautiful set by…
Friendly staff beautiful set by performing artist - Amelia Coburn - little stress beforehand as I think you should allow option to purchase second ticket for plus one
2024年3月12日
hmv (UK) - Middlesbrough からの回答
Hi WELHAM
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly and helpful staff
The staff are really helpful and friendly. Gordon helped us by taking us around the store to show us what stock HMV had in for what we were looking for. He did not rush us and was really knowledgeable and helpful. I would definitely go to HMV whenever I need music, videos or merch.
2024年3月8日
hmv (UK) - Middlesbrough からの回答
Hi julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and efficient
From order to collection it was fast and efficient! The staff were friendly and I'd order again!
2024年3月8日
hmv (UK) - Middlesbrough からの回答
Hi Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I would like to say a huge thank you…
I would like to say a huge thank you for the Disney stitch mug and a huge thank you to the staff at hmv
2024年2月17日
hmv (UK) - Middlesbrough からの回答
Hi Laura
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivery to store
Delivery to store which was quick and easy. Would definitely use this service again.
2024年2月1日
hmv (UK) - Middlesbrough からの回答
Hi Luna
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
All good no problems
2024年2月2日
hmv (UK) - Middlesbrough からの回答
Hi Graham
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Middlesbrough store
Good selection of both new releases and back catalogues. Helpful, friendly staff.
2024年1月28日
hmv (UK) - Middlesbrough からの回答
Hi Tony
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I absolutely love the service every…
I absolutely love the service every time I go to HMV which has been a lot recently. Every time i’ve gone Gordon has helped me and has been amazing each time. Gordon was amazing at helping me find what I want and even looked in the back to find me some different t-shirts which I am so thankful for. Amazing customer service.
2024年1月27日
自発的なレビュー
hmv (UK) - Middlesbrough からの回答
Hi Abi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Middlesbrough からの回答
Hi Carole
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Straightforward to order online
Straightforward to order online, received email to collect from store a few days later, went to store and collected order. Good service and easy to do.
2024年1月20日
hmv (UK) - Middlesbrough からの回答
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful
2024年1月14日
hmv (UK) - Middlesbrough からの回答
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Confidence in product and service
When ordering dvds, cd's etc from H.M.V. you can always feel safe and confident in knowing that the product which you receive is of a Brand New Sealed Quality and is guaranteed to play without interruption and that in the rare event that there is a problem it is very easy to return and to exchange. And when ordering the product online you can feel confident in knowing that you will receive the product very promptly and Extremely Well-packaged usually in a cardboard sleeve which goes a long way in preventing any damage during transit together with a great comparison price whats not to like.
2023年12月19日
hmv (UK) - Middlesbrough からの回答
Hi Carlos
Thanks for getting in touch with such a positive 5-star review; we really appreciate all your comments regarding the service we offer and hope to see you again in the near future.
Cheers!
Great staff
Great staff , Great knowledge, orderd from store picked within days , Well Recommend.
2024年1月6日
hmv (UK) - Middlesbrough からの回答
Hi Steven
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Middlesbrough からの回答
Hi Simon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great value but
Record I wanted was £40.00 but with your 3 for £55. I felt I got a good deal getting lou reed and pink flloyd for £15. It's a shame that staff in store weren't more friendly just a simple thing of them been squeezed into a carrier bag that made it impossible to use the handles. What made it worse was me and my daughter were only people at till, So I felt staff had time to serve me with a bit more thought. Instead I went out of store and daughter repacked them. I remember a time when visiting the H.M.V store was an experience itself. It was ashame to watch my teenage daughter walk out uninspired.
2023年12月19日
hmv (UK) - Middlesbrough からの回答
Hi Vickki
Thank you for taking the time to leave us a review - we appreciate receiving feedback from our customers and will do our best to earn that last star from you next time.
Have a great day & we look forward to seeing you again.
hmv (UK) - Middlesbrough からの回答
Hi Kathleen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Amazing thank you
2023年12月14日
hmv (UK) - Middlesbrough からの回答
Hi Matthew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Extremely helpful and knowledgeable…
Extremely helpful and knowledgeable staff and excellent communication.
2023年12月10日
hmv (UK) - Middlesbrough からの回答
Hi Jim
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very good service online & in store I…
Very good service online & in store I totally recommend HMV.
I love my local store because the staff are so friendly & very helpful & you can chat to them about the latest releases, it’s the best shop in the whole of my town
2023年12月7日
hmv (UK) - Middlesbrough からの回答
Hi Ian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent service
Excellent service. Quick delivery to local store and very friendly and helpful customer service.
Can't comment on the album as it is a gift apart from to say that the album was well packaged!
2023年12月1日
hmv (UK) - Middlesbrough からの回答
Hi Jean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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