I ordered 3 classic albums for my son's 17th birthday. Two came immediately, the 3rd - Beastie Boys I'll Communications arrived a day or so later with a hand written note saying 'Best band ever' and a... もっと見る
企業が回答しました
所在地
所在地を変更Unit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ Newcastle, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Not bought a CD from a shop for years! Are they even called CDs now? Anyway, a knowledgeable young guy guided me through the process of ordering an out of stock, ‘niche’ CD without making me feel patr... もっと見る
企業が回答しました
HMV are my go-to for all my DVD’s and Box-sets. The stock is massive and diverse, the staff are always knowledgeable, friendly and supportive; the postage and delivery are excellent and fast. Can’t... もっと見る
企業が回答しました
I pre-ordered a funko pop figure, PERFECT BUYING EXPERIENCE.No money was taken until the item was in stock. The delivery was spot on and well packaged. I wouldnt hesitate to purchase from HMV again. I... もっと見る
企業が回答しました
企業情報
hmv (UK) - Newcastle について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ, Newcastle, 英国
4.8
優良
619件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service
2026年6月17日
hmv (UK) - Newcastle からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Newcastle からの回答
Hi Caroline
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Everything happened just as promised
Everything happened just as promised, dvd ordered and collected as stated and staff were helpful and pleasant when serving me
2026年6月2日
hmv (UK) - Newcastle からの回答
Hi Keith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Newcastle からの回答
Hi Anthony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Not much to say just got really good…
Not much to say just got really good service as usual.
2026年5月28日
hmv (UK) - Newcastle からの回答
Hi Marcus
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Came spot on husband loves the cd tyvm
2026年5月31日
hmv (UK) - Newcastle からの回答
Hi denise
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff at HMV are always ready to…
The staff at HMV are always ready to help, they are very friendly and professional. If you need to order a dvd, they will do it for you. 100% great customer service.
2026年5月25日
hmv (UK) - Newcastle からの回答
Hi Jacqueline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Newcastle からの回答
Hi Ruth
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very easy to collect parcel from store…
Very easy to collect parcel from store and very friendly store assistant.
2026年5月26日
hmv (UK) - Newcastle からの回答
Hi Vicki
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Newcastle からの回答
Hello Maureen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I have used HMV for years for their…
I have used HMV for years for their vinyl. Mainly the 3 for £66 deal.
However last 3 batches of this offer. One the sleeve has always been bent, damaged or indented. The self adhesive plastic hides these defects. Unless you open in store then no way to find out.
I have returned a vinyl today for this reason and the replacement is even worse. Top left corner 4 indented lines, middle a massive strike across like its been folded.
I will be returning this one again. That's two vinyls returned in 2 days and will continue until the stock is looked after better and more care used.
2026年5月23日
自発的なレビュー
hmv (UK) - Newcastle からの回答
Hi Gary
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
From professional and clear advice and…
From professional and clear advice and support in store to delivery of my goods in timescale given.
Staff are superb in Newcastle Eldon Sq branch.
2026年5月18日
hmv (UK) - Newcastle からの回答
Hello Gary,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Newcastle からの回答
Hi!
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered online
Ordered online. Quick and easy process. Picked up from the store....again quick and easy.
2026年5月13日
hmv (UK) - Newcastle からの回答
Hi Ray,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fast and efficient service
2026年5月13日
hmv (UK) - Newcastle からの回答
Hi Roger,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Newcastle からの回答
Hi Terry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great order
Ordered from HMV, parcel arrived quickly, packaged well and all items in perfect condition. Thankyou
2026年5月6日
hmv (UK) - Newcastle からの回答
Hi Jo,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Newcastle からの回答
Hi Paul,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I’ve ordered from HMV quite a few times…
I’ve ordered from HMV quite a few times & never had any problems, always reliable & fast delivery to either the store or home address..
2026年4月29日
hmv (UK) - Newcastle からの回答
Hi Carl,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I ordered a dvd at Newcastle store and…
I ordered a dvd at Newcastle store and the girl was lovely! Collected at Merrocentre store 2 days later and the guy was really pleasant and helpfull!
2026年4月25日
hmv (UK) - Newcastle からの回答
Hi Noreen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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