Went to purchase a DVD. Item had not yet been released, but store assistant suggested that we might like to order it instore and have it posted to our home address. Accepted offer and left details o... もっと見る
企業が回答しました
所在地
所在地を変更2 / 6 Princes Walk, Grosvenor Centre, NN1 2EL Northampton, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very nice young man helped me order a CD I wanted. He was very efficient and I was kept up-to-date about the delivery process. The CD was easy to collect and the whole experience from order to deliv... もっと見る
企業が回答しました
Can never fault my local HMV whilst shopping online can be great it’s nice to go and see an item in person, in this case HMV online did not have what I needed online as waiting for more stock m... もっと見る
企業が回答しました
Enquired about an item I was looking for but couldn't find. Without hesitation staff looked it up and ordered it for me. Explained process and timeline very well. Staff on collection were super friend... もっと見る
企業が回答しました
企業情報
hmv (UK) - Northampton について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
2 / 6 Princes Walk, Grosvenor Centre, NN1 2EL, Northampton, 英国
4.7
優良
174件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Pleasant shop assistant
2026年8月16日
hmv (UK) - Northampton からの回答
Hi Alan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The order process was easy apart from…
The order process was easy apart from the fact the app wouldn't let me order till after 9.00am. The pick-up was easy and I was kept informed of process of my order
2026年7月24日
hmv (UK) - Northampton からの回答
Hi Ray
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Excellent service
Very nice young man helped me order a CD I wanted. He was very efficient and I was kept up-to-date about the delivery process. The CD was easy to collect and the whole experience from order to delivery was excellent.
2026年7月15日
hmv (UK) - Northampton からの回答
Hello Ginette
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy exchange
Very helpful store staff. It was so easy to return a record and exchange for something else with a gift receipt. Nothing was too much trouble.
2026年7月13日
hmv (UK) - Northampton からの回答
Hi Sam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Northampton からの回答
Hi Nigel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Simple and quick.
I ordered my dvd on line for pick up at my closest HMV store. My order was acknowledged straight away and I was notified when I could pick it up. No problems or issues just plain vanilla good service. That's all I want.
2026年7月10日
hmv (UK) - Northampton からの回答
Hi Fred
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Northampton からの回答
Hi Helen
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great helpful staff at Northampton HMV…
Great helpful staff at Northampton branch especially Joe who was polite, friendly and efficient. Joe went out of his way to help me order a film I'd been trying to order on line..with no luck. Many Thanks Joe
2026年6月25日
hmv (UK) - Northampton からの回答
Hi Pat
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Northampton からの回答
Hi Grace
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Item delivered promptly to the…
Item delivered promptly to the Northampton store after I used the Click and Collect service. Dealt with promptly by store employee. Item securely packaged.
2026年6月3日
hmv (UK) - Northampton からの回答
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
great customer care thank you
2026年6月6日
hmv (UK) - Northampton からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered online and picked up from…
Ordered online and picked up from store. Helpful staff and great service.
2026年6月8日
hmv (UK) - Northampton からの回答
Hi Lesley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Delivery was quick & the staff were…
Delivery was quick & the staff were great on my collection.
2026年6月4日
hmv (UK) - Northampton からの回答
Hi Michele
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Northampton からの回答
Hi ARTURO
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I love the game I reserved and would…
I love the game I reserved and would recommend buying from hmv to anyone always great customer service
2026年5月27日
hmv (UK) - Northampton からの回答
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Northampton からの回答
Hi Nigel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Enquired about an item I was looking…
Enquired about an item I was looking for but couldn't find. Without hesitation staff looked it up and ordered it for me. Explained process and timeline very well. Staff on collection were super friendly and helpful 🙂
2026年5月16日
hmv (UK) - Northampton からの回答
Hi Karl
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our hmv Northampton store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
HMV great store
Lovely young man done ordering for me couldn't of been more helpful if he tried very happy polite friendly
2026年5月15日
hmv (UK) - Northampton からの回答
Hi Bernadette,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
item arrived promptly at the store
item arrived promptly at the store, cashier helped us with our questions and my husband has enjoyed listening to the CD
2026年4月24日
hmv (UK) - Northampton からの回答
Hi Lynne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Although all 3 items were out of stock…
Although all 3 items were out of stock in store the staff member found me suitable items on-line with which I was happy to order
2026年4月16日
hmv (UK) - Northampton からの回答
Hello Tina
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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