Very nice young man helped me order a CD I wanted. He was very efficient and I was kept up-to-date about the delivery process. The CD was easy to collect and the whole experience from order to deliv... もっと見る
企業が回答しました
所在地
所在地を変更2 / 6 Princes Walk, Grosvenor Centre, NN1 2EL Northampton, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The order process was easy apart from the fact the app wouldn't let me order till after 9.00am. The pick-up was easy and I was kept informed of process of my order
企業が回答しました
Went to purchase a DVD. Item had not yet been released, but store assistant suggested that we might like to order it instore and have it posted to our home address. Accepted offer and left details o... もっと見る
企業が回答しました
Great helpful staff at Northampton branch especially Joe who was polite, friendly and efficient. Joe went out of his way to help me order a film I'd been trying to order on line..with no luck. Many Th... もっと見る
企業が回答しました
企業情報
hmv (UK) - Northampton について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
2 / 6 Princes Walk, Grosvenor Centre, NN1 2EL, Northampton, 英国
4.7
優良
173件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The salesman was very helpful in…
The salesman was very helpful in sorting out the items I wished to order.
2026年4月4日
hmv (UK) - Northampton からの回答
Hello James
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Simple to order kept up to date with…
Simple to order kept up to date with yhe unfortunate delay, no fault of HMV
2026年3月27日
hmv (UK) - Northampton からの回答
Hi Mr
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff were keen and helpful
The staff were keen and helpful, as the dvd was not in stock it was ordered and arrived very quickly.
2026年3月19日
hmv (UK) - Northampton からの回答
Hello Glenn
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Dvds.
Bought some dvds but some of the series were missing . The assistant checked the stock and then ordered the ones needed . They came within 2 days . Excellent service .
2026年3月22日
hmv (UK) - Northampton からの回答
Hi Sally
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Simply the best
The staff member that served us at the till on Sunday afternoon . Very nice man I didnt catch is name very helpful and spoke very highly of the company .my daughter would like to come one day work for you !! Thank you we found what we was looking for with ease . Superb selection of Artists vinyls and kpop in stock.
2026年3月3日
hmv (UK) - Northampton からの回答
Hi Anne-Marie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They are amazing was quite happy to…
They are amazing was quite happy to help me get what I wanted
2026年2月28日
hmv (UK) - Northampton からの回答
Hello Charlotte,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Friendly, welcoming & very efficient
Looking for particular non-mainstream recordings the folks at the Northampton store found what I was looking for and, as one was orchestral, made sure I could see the options for the soloist and conductor.
First class
2026年2月18日
hmv (UK) - Northampton からの回答
Hi Stu
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Northampton からの回答
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Would have been 5 stars except for a…
Would have been 5 stars except for a mix up with my email address.
2026年2月12日
hmv (UK) - Northampton からの回答
Hi CLIVE
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
easy.
item easy to order (in store) with a polite and friendly staff member, delivery arrived as scheduled, so no complaimnts, would not hesitate to use again..
2026年2月4日
hmv (UK) - Northampton からの回答
Hi Happy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent choice of vinyl
Excellent choice of vinyl, found an album I have been looking for for a long time! Happy man 🤠
2026年1月19日
hmv (UK) - Northampton からの回答
Hello Rod,
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Amazing service from HMV
Amazing service from HMV & I have given the cd to a friend to listen to as she's not had the chance to see the film. Last time I gave her part 1 cd and it felt right she has part 2.
2026年1月17日
hmv (UK) - Northampton からの回答
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Northampton store is helpfully and more…
Northampton store is helpfully and more than happy to help.💯✔️
Remember to go buy hard copies of favourite movies for the moment you really need to enjoy 💯
2026年1月10日
hmv (UK) - Northampton からの回答
Hi Sara,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Exellent customer service
Exellent availability of products great helpful and freindly staff iam always thanked for shopping in HMV
2026年1月11日
hmv (UK) - Northampton からの回答
Hi Ashley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful
Very helpful when I called in earlier to see if my package had arrived and received an email a few days later when it had arrived, great service.
2025年12月24日
hmv (UK) - Northampton からの回答
Hi Wendy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Northampton からの回答
Hi paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great in store assistance and advice
Great in store assistance and advice. Northampton store
2025年12月29日
hmv (UK) - Northampton からの回答
Hi Jo
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pre-ordered a blu ray dvd
Pre-ordered a blu ray dvd, release date was 22nd of December, wasn't sure if it would be delivered on time as it was 3 days before Christmas but it dropped through the letterbox early on the 22nd so HMV had sent it early to make sure it arrived on the release day 😀
2025年12月22日
hmv (UK) - Northampton からの回答
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Although there was delay xmwith delivery…
Although there was delay with delivery there was great communication and very pleased with product
2025年12月27日
hmv (UK) - Northampton からの回答
Hi Jennifer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I use HMV regularly I Went into the…
I use HMV regularly I Went into the Northampton store on 27th to buy the Beatles anthology box set that the web site said it was in stock I asked a member of staff who looked quite fed up that I had asked him and he said it was sold on Christmas Eve I asked if he could get one in he was very abrupt and said it will take a week or so. I said can you check online and get a date when he VERY rudely and with lots of attitude said I told you already a week so I told him thanks for the attitude I will go somewhere else and get it £309 lost this time and countless other purchases that HMV will no longer get because of terrible customer service if he dislikes he’s job so much why work there
2025年12月27日
自発的なレビュー
hmv (UK) - Northampton からの回答
Hello Pete
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。