Very nice young man helped me order a CD I wanted. He was very efficient and I was kept up-to-date about the delivery process. The CD was easy to collect and the whole experience from order to deliv... もっと見る
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所在地
所在地を変更2 / 6 Princes Walk, Grosvenor Centre, NN1 2EL Northampton, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
The order process was easy apart from the fact the app wouldn't let me order till after 9.00am. The pick-up was easy and I was kept informed of process of my order
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Went to purchase a DVD. Item had not yet been released, but store assistant suggested that we might like to order it instore and have it posted to our home address. Accepted offer and left details o... もっと見る
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Great helpful staff at Northampton branch especially Joe who was polite, friendly and efficient. Joe went out of his way to help me order a film I'd been trying to order on line..with no luck. Many Th... もっと見る
企業が回答しました
企業情報
hmv (UK) - Northampton について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
2 / 6 Princes Walk, Grosvenor Centre, NN1 2EL, Northampton, 英国
4.7
優良
173件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Northampton からの回答
Hi Kenneth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Can never fault my local HMV
Can never fault my local HMV
whilst shopping online can be great it’s nice to go and see an item in person, in this case HMV online did not have what I needed online as waiting for more stock
my local store had very limited numbers but had what I wanted.
for me it’s time that companies backed their local high street more and maybe if there’s is a way of increasing the high street narrative then i’m all for it.
can’t be a human experience and that care and interaction is priceless
2025年8月2日
hmv (UK) - Northampton からの回答
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The gentleman who dealt with me was…
The gentleman who dealt with me was very helpful and patient
2025年7月27日
hmv (UK) - Northampton からの回答
Hi Mrs Creasey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order and was kept updated
Easy to order and was kept updated, collected from store. Amii was great.
2025年6月15日
hmv (UK) - Northampton からの回答
Hi Jaideep
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order online
Easy to order online and very quick delivery local store for pick up (free delivery for pick up from store too)
2025年5月11日
hmv (UK) - Northampton からの回答
Hi Mr Golding
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Efficient and polite
2025年4月11日
hmv (UK) - Northampton からの回答
Hi Keith
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
HMV aren't Amazon!
HMV aren't Amazon!! Nice that there is still choice and HMV shop staff always welcoming
2025年4月8日
自発的なレビュー
hmv (UK) - Northampton からの回答
Hi Mike
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The item was delayed insofar as the…
The item was delayed insofar as the distributor was unable to supply HMV as agreed. HMV kept me informed and offered a refund. Sadly, the overall experience was frustrating.
2025年3月20日
hmv (UK) - Northampton からの回答
Hi Bob
Thank you for taking the time to leave us a review. We appreciate receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)
Have a great day!
Delivered on time
2025年3月10日
hmv (UK) - Northampton からの回答
Hi Maria
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Northampton からの回答
Hello Alyssa
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Northampton からの回答
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
good service friendly and listen well
good service friendly and listen well
overall well done
2025年2月14日
hmv (UK) - Northampton からの回答
Hi rickie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
I preordered a cd of the website very easy to do. Was kept updated on how my order was doing and when it was dispatched (extremely quick). My cd arrived one day before general release which was wonderful. Packaging was very good no damage to cd at all. Would I use this service again? Your damn right I would, thank you HMV
2025年1月29日
hmv (UK) - Northampton からの回答
Hi Maz
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Northampton からの回答
Hello Tom
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
hmv (UK) - Northampton からの回答
Thank you for the kind words and review Julie and thank you for shopping with us in hmv Northampton :)
Click and Collect order was said to…
Click and Collect order was said to arrive in store in 2-3 days. After a week it was still not ready to pick up even though I could see they had all the items from my order in stock in that store.
I'm now waiting for a refund as I had to buy the items again from another shop.
2024年12月28日
hmv (UK) - Northampton からの回答
Hi Kitt
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Easy to order cd's in store and came in…
Easy to order cd's in store and came in time for Christmas
2024年12月26日
hmv (UK) - Northampton からの回答
Hi Chrissy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good service and delivery ,
Thought the whole thing was good , from placing the order on line to the delivery , first class service ,
2024年12月20日
hmv (UK) - Northampton からの回答
Hi Pat
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent service
Staff members in store were extremely polite and professional, excellent service.
2024年12月11日
hmv (UK) - Northampton からの回答
Hi Ann
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff ember I dealt with in HMV in…
Staff ember I dealt with in HMV in Northampton was very helpful and knowledgeable and as I get a bit confused sometimes was very patient. Please thank him
2024年12月7日
hmv (UK) - Northampton からの回答
Hi Michael
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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