Very nice young man helped me order a CD I wanted. He was very efficient and I was kept up-to-date about the delivery process. The CD was easy to collect and the whole experience from order to deliv... もっと見る
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所在地
所在地を変更2 / 6 Princes Walk, Grosvenor Centre, NN1 2EL Northampton, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The order process was easy apart from the fact the app wouldn't let me order till after 9.00am. The pick-up was easy and I was kept informed of process of my order
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Went to purchase a DVD. Item had not yet been released, but store assistant suggested that we might like to order it instore and have it posted to our home address. Accepted offer and left details o... もっと見る
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Great helpful staff at Northampton branch especially Joe who was polite, friendly and efficient. Joe went out of his way to help me order a film I'd been trying to order on line..with no luck. Many Th... もっと見る
企業が回答しました
企業情報
hmv (UK) - Northampton について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
2 / 6 Princes Walk, Grosvenor Centre, NN1 2EL, Northampton, 英国
4.7
優良
173件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I have the best possible experience…due to the help from the store and the quick delivery of the parcel.
I have the best possible experience with purchasing a film online. Thank you for your professionalism and quick delivery of the film that I picked up at the store. Thank you.
2024年11月30日
hmv (UK) - Northampton からの回答
Hi Szymon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Northampton からの回答
Hi Maria
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Agent was knowledgeable
Agent was knowledgeable. Gave me choices of which model to choose. Choice of collect or home delivery.
2024年11月14日
hmv (UK) - Northampton からの回答
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great Shopping experience
Helpful and friendly staff always happy to locate music media for me.
2024年11月17日
hmv (UK) - Northampton からの回答
Hi Joseph,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Dr WHO Bluray sets packaged properly
used to buy my box sets from Amazon, but a collectors edition in a brown paper bag is not sufficient packing for £50+ item and were damaged quite a lot. HMV well packaged and i can collect in store at a time of my choosing.
2024年11月1日
hmv (UK) - Northampton からの回答
Hi iain
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really good website.
Really good website.
Very friendly staff at the Northampton branch when I collected my order 🙂
2024年10月16日
hmv (UK) - Northampton からの回答
Hello Elaine
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
hmv (UK) - Northampton からの回答
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Northampton からの回答
Hi Craig
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Northampton からの回答
Hi Robbie
Thank you for taking the time to leave us a review. We do have a Ring & Reserve Service who can be contacted on 03333 230 667 they can check stock in stores and reserve items for you to collect.
Have a great day!
Great store
Great service in store.
Great selection of items.
Please keep Northampton town store open
2024年9月18日
hmv (UK) - Northampton からの回答
Hi Paul
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Northampton からの回答
Hi Bob
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click & Collect Perfection
Easy to use website, brilliant selection of films, good value. Click & collect perfection.
2024年9月3日
hmv (UK) - Northampton からの回答
Hi michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly staff and quick service.
2024年8月29日
hmv (UK) - Northampton からの回答
Hi Daniella
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
⭐️ Pecking Order ⭐️
HMV did not have the CD that I wanted in stock, so the guy behind the till ordered it in for me.
I chose to collect it in store when I was notified of when they recieved it.
The notifications of the progress of my order was second to none and the arrival in less than a week.
Upon collection the assistant remarked about the CD, and had I heard the singers latest ( Orville Peck - Stampede ) and I said that I had bought that recently from that HMV.
This interraction I felt was good as it was highlighting an interest in what I was buying and made me feel that the in store experience really is the best compared to online shopping,,
I certainly recommend HMV Northampton ⭐️⭐️⭐️⭐️⭐️
* I couldn't understand why there was no section in A-Z or the Country music section for Orville Peck *
2024年8月28日
hmv (UK) - Northampton からの回答
Hi Austin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good communication and well packed items
2024年8月21日
hmv (UK) - Northampton からの回答
Hi Mr Ainsworth
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Northampton からの回答
Hi Chloe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Surprised me by being able to source…
Surprised me by being able to source what I wanted and get it delivered in a good time frame.
2024年7月20日
hmv (UK) - Northampton からの回答
Hi William
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
5 star service.
As is usual with HMV, first class service. Ordered on line, kept fully up to date with delivery/click&collect. Staff in Northampton always very helpful and professional. Excellent from start to finish.
2024年7月15日
hmv (UK) - Northampton からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Amazing company
Amazing company! Did click and collect, and it was delivered to store quickly, the staff were helpful too! Will defo order online again!
2024年7月8日
hmv (UK) - Northampton からの回答
Hi Jemma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant customer service was very…
Brilliant customer service was very friendly and Kev was very helpful
2024年7月2日
hmv (UK) - Northampton からの回答
Hi Charlotte
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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