Great service even though it took a few weeks to sort out item. However was kept well informed on my orders progress. In shop was dealt with in friendly manner & happy to help with the queries. Apart... もっと見る
企業が回答しました
所在地
所在地を変更18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ Redditch, GB
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レビュアーのコメントを見てみましょう
Hmv redditch has fantastic staff all showing great product knowledge.,no problem appears to be to great and invaluable assistance is provided when necessary. If time allows you get good conversations... もっと見る
企業が回答しました
Collected items fine Customer service guy a bit abrupt You don't offer boxes or wrap for LPs of which I had 4 purchased for gifts. I didnt want a gift tite bag a box to put them in woukd of been be... もっと見る
企業が回答しました
Your store in Redditch didn’t have the cd I wanted in stock but as soon as I asked an assistant he went online straight away & found what I was looking for which I ordered and was very surprised & pl... もっと見る
企業が回答しました
企業情報
hmv (UK) - Redditch について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ, Redditch, 英国
4.8
優良
176件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great experience
Always have great service and all the people are really helpful and friendly. I usually go into store, but either way it’s good to be able to get what I want either way. My order was delivered to the store, and on time, which is great. Will use again.
2026年8月28日
hmv (UK) - Redditch からの回答
Hi P J Dawson!
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Shopping's a delight
Hmv redditch has fantastic staff all showing great product knowledge.,no problem appears to be to great and invaluable assistance is provided when necessary. If time allows you get good conversations about what interests you and upcoming promotions.
2026年8月18日
hmv (UK) - Redditch からの回答
Hello Stephen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Looking for a specific dvd couldn't…
Looking for a specific dvd couldn't find it on the shelf I asked a store staff member who's name was rob at the Redditch store he ordered it and it came with in three days thank you
2026年7月31日
hmv (UK) - Redditch からの回答
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Redditch からの回答
Hi MALCOLM
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
click and collect works very well
2026年7月10日
hmv (UK) - Redditch からの回答
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Extremely helpful in ordering the CD…
Extremely helpful in ordering the CD that was not in stock.
2026年7月4日
hmv (UK) - Redditch からの回答
Hi Maria
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff member was really knowledgable…
Staff member was really knowledgable and very good at supporting an autistic lad who was after a specific title. The DVD arrived as stated and was waiting for us when we arrived. Great efficient service, especially as I was supporting a client who had additional needs.
2026年6月18日
hmv (UK) - Redditch からの回答
Hi SAM
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pre ordered item not available on release date
Pre ordered item was not available on release date. They had copies on the shelf but would not let me have a copy and replace it when my order arrived.
2026年6月11日
hmv (UK) - Redditch からの回答
Hello,
We were sorry to hear that your item did not arrive on its intended release date.
Please note that our click & collect service is fulfilled via our warehouse as per our website listings. We are not able to fulfil these orders from in store stock, unfortunately.
We always aim for online orders to arrive in time for release but are unable to guarantee this but will always try to ensure our customers are kept up to date wherever possible.
A professional service
The record was easily ordered online and was delivered to the shop on the correct date. The whole experience was good.
2026年6月9日
hmv (UK) - Redditch からの回答
Hi Susan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service as usual
2026年4月23日
hmv (UK) - Redditch からの回答
Hi Craig
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick and easy to get good DVD's
The ordering process was quick and simple, staff in the store were friendly and helpful
2026年6月4日
hmv (UK) - Redditch からの回答
Hi Patrick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Your store in Redditch didn’t have the…
Your store in Redditch didn’t have the cd I wanted in stock but as soon as I asked an assistant he went online straight away & found what I was looking for which I ordered and was very surprised & pleased it arrived a few days later.
I always enjoy shopping there Staff always friendly & helpful, store well laid out
2026年6月6日
hmv (UK) - Redditch からの回答
Hi Gordon
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
Really great service,good…
Really great service,good communication. Picked up from store....easy to do.
2026年6月5日
hmv (UK) - Redditch からの回答
Hello Dawn
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Happy hmv customer.
When I went into store to order .staff were very helpful. Explained about my order being delivered to my home i was very pleased with delivery as well all went to plan.
2026年6月5日
hmv (UK) - Redditch からの回答
Hi Gillian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Redditch からの回答
Hi Rob
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Redditch からの回答
Hi Sally,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always at HMV Redditch
Always at HMV Redditch all the staff help me to locate a cd or dvd in the store. If not they locate what a want from the Computer - Both the guys and the girls are friendly and light hearted and expert at their jobs - This is a great store and visit very often up to 3 times a week
2026年4月15日
hmv (UK) - Redditch からの回答
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Redditch からの回答
Hi IAN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV always excel with their customer…
HMV always excel with their customer service. I continually purchase items from this store.
2026年3月18日
hmv (UK) - Redditch からの回答
Hi Derek
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Absolutely fabulous
Absolutely fabulous , great choice if cds. Found the one I wanted, bargain price as found a lot selling double the amount, friendly staff a Redditch shop.collected and now in car ,playing full blast , thank you very much.
2026年3月14日
hmv (UK) - Redditch からの回答
Hi Jane
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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