Great service even though it took a few weeks to sort out item. However was kept well informed on my orders progress. In shop was dealt with in friendly manner & happy to help with the queries. Apart... もっと見る
企業が回答しました
所在地
所在地を変更18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ Redditch, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Hmv redditch has fantastic staff all showing great product knowledge.,no problem appears to be to great and invaluable assistance is provided when necessary. If time allows you get good conversations... もっと見る
企業が回答しました
Collected items fine Customer service guy a bit abrupt You don't offer boxes or wrap for LPs of which I had 4 purchased for gifts. I didnt want a gift tite bag a box to put them in woukd of been be... もっと見る
企業が回答しました
Your store in Redditch didn’t have the cd I wanted in stock but as soon as I asked an assistant he went online straight away & found what I was looking for which I ordered and was very surprised & pl... もっと見る
企業が回答しました
企業情報
hmv (UK) - Redditch について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ, Redditch, 英国
4.8
優良
176件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Redditch からの回答
Hello Louise
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good service overall
Good service overall, but couldn’t understand why split order into deliveries for only 4 items of the same thing
2025年10月14日
hmv (UK) - Redditch からの回答
Hello
Thanks for leaving us a review.
We're glad to hear that you were pleased with the service. We will usually split orders depending on an items availability and the packaging required.
We hope you enjoy your purchase.
HMV CD
Easy to order in store. Informed through all stages of despatch and delivered intact and within stated time and date
2025年10月12日
hmv (UK) - Redditch からの回答
Hello Chris,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent all round service which l…
Excellent all round service which l think is getting wicker on the delivery font. Well done and Thank You
2025年10月1日
hmv (UK) - Redditch からの回答
Hi Adrian,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Redditch からの回答
Hi m
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Redditch からの回答
Hi David,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always helpful to have my orders…
Always helpful to have my orders delivered to the store.
Fast service.
2025年9月16日
hmv (UK) - Redditch からの回答
Hello Alan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good pre orders and they sent you an…
Good pre orders and they sent you an email saying it’s on it way.
2025年9月18日
hmv (UK) - Redditch からの回答
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly staff
The staff in this branch are really friendly and helpful every time I go in the shop
2025年9月11日
hmv (UK) - Redditch からの回答
Hi Steve
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordering made simple
I needed an unusual film version of a TV series.
spoke to young woman at HMV counter who had
the DVD sorted in no time.
Price was good, service was good. DVD was was
delivered to my home a couple of days later.
great service.
2025年7月19日
hmv (UK) - Redditch からの回答
Hi Thomas
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Redditch store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
hmv (UK) - Redditch からの回答
Hi Stewart
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service
Great service, didn’t have to wait long for my records to arrive and all in perfect condition! Staff member at store polite and helpful.
2025年7月4日
hmv (UK) - Redditch からの回答
Hi Sarah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Redditch からの回答
Hi Shelley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The record i ordered was warped,i took…
The record i ordered was warped,i took it back to HMV Redditch the manager there sorted it for me, great service.
2025年6月2日
hmv (UK) - Redditch からの回答
Hi Peter
Thank you for leaving a 5 star review! We are sorry to hear your item was faulty, apologies for any disappointment caused. We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was really good they replied very…
It was really good they replied very quickly. Only thing is I had a damaged case when my package arrived but gave me a free one in compensation
2025年5月20日
hmv (UK) - Redditch からの回答
Hello Grace
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
hmv (UK) - Redditch からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Redditch からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The customer service was brilliant and…
The customer service was brilliant and nothing was too much trouble for them. The item u wanted was not in stock but it was ordered for me and the delivery was only a few days.
2025年4月28日
hmv (UK) - Redditch からの回答
Hi Christine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Massive selection, Fantastic staff
Massive selection, friendly staff, who are very knowledgeable and curtious.
I worked for 'Our Price ' for years and can see the enthusiasm and enjoyment your staff have it's wonderful to see.
Well done HMV owners you must love your staff.
2025年4月5日
hmv (UK) - Redditch からの回答
Hi Simon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Slow delivery time, poor quality
It took far to long for the vinyl to be delivered, and when it did arrive the quality of the vinyl is horrendous, I’ve got vinyl that is 30+ years old that sound’s better
2025年3月10日
hmv (UK) - Redditch からの回答
Hi DAVID
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
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