I'm always in hmv redditch, the staff know who I am ,good idea in what interests me. I enjoy the chat and helpful service which invariably leads toi me purchasing dvds or cds
企業が回答しました
所在地
所在地を変更18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ Redditch, GB
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Always at HMV Redditch all the staff help me to locate a cd or dvd in the store. If not they locate what a want from the Computer - Both the guys and the girls are friendly and light hearted and exper... もっと見る
企業が回答しました
Great service even though it took a few weeks to sort out item. However was kept well informed on my orders progress. In shop was dealt with in friendly manner & happy to help with the queries. Apart... もっと見る
企業が回答しました
Collected items fine Customer service guy a bit abrupt You don't offer boxes or wrap for LPs of which I had 4 purchased for gifts. I didnt want a gift tite bag a box to put them in woukd of been be... もっと見る
企業が回答しました
企業情報
hmv (UK) - Redditch について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ, Redditch, 英国
4.8
優良
162件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The record i ordered was warped,i took…
The record i ordered was warped,i took it back to HMV Redditch the manager there sorted it for me, great service.
2025年6月2日
hmv (UK) - Redditch からの回答
Hi Peter
Thank you for leaving a 5 star review! We are sorry to hear your item was faulty, apologies for any disappointment caused. We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was really good they replied very…
It was really good they replied very quickly. Only thing is I had a damaged case when my package arrived but gave me a free one in compensation
2025年5月20日
hmv (UK) - Redditch からの回答
Hello Grace
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
hmv (UK) - Redditch からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Redditch からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The customer service was brilliant and…
The customer service was brilliant and nothing was too much trouble for them. The item u wanted was not in stock but it was ordered for me and the delivery was only a few days.
2025年4月28日
hmv (UK) - Redditch からの回答
Hi Christine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Massive selection, Fantastic staff
Massive selection, friendly staff, who are very knowledgeable and curtious.
I worked for 'Our Price ' for years and can see the enthusiasm and enjoyment your staff have it's wonderful to see.
Well done HMV owners you must love your staff.
2025年4月5日
hmv (UK) - Redditch からの回答
Hi Simon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The simplicity of ordering what I wanted
The simplicity of ordering what I wanted, the prompt delivery and collection process with friendly and efficient staff. with a smile.
2025年3月19日
hmv (UK) - Redditch からの回答
Hi Patrick
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Slow delivery time, poor quality
It took far to long for the vinyl to be delivered, and when it did arrive the quality of the vinyl is horrendous, I’ve got vinyl that is 30+ years old that sound’s better
2025年3月10日
hmv (UK) - Redditch からの回答
Hi DAVID
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Ordered 2 LPs for collection at store
Ordered 2 LPs for collection at local HMV. One was available in 2 days, the other arrived on the release date. Well packaged. Good service, will use again.
2025年2月26日
hmv (UK) - Redditch からの回答
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service as always,streets ahead…
Great service as always,streets ahead of Amazon.Thank you.
2025年2月9日
hmv (UK) - Redditch からの回答
Hi Norman
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
OVERALL GOOD JOB…
Great service even though it took a few weeks to sort out item. However was kept well informed on my orders progress. In shop was dealt with in friendly manner & happy to help with the queries. Apart from taking a while I can't fault anything else so overall happy customer.
2025年1月5日
hmv (UK) - Redditch からの回答
Hello Richard
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
hmv (UK) - Redditch からの回答
Hi Mike
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Item delivered to store and ready for…
Item delivered to store and ready for collection. No problems.
2024年12月27日
hmv (UK) - Redditch からの回答
Hi Mr Bell
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Great service, the item I wanted was not in stock but I was able to order and it was delivered quickly.
2024年12月13日
hmv (UK) - Redditch からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Store was great to browse
Store was great to browse, one item not available, but the helpful staff located it and ordered in for me. I chose to collect from thr store.
2024年12月8日
hmv (UK) - Redditch からの回答
Hi Ken
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy to order and like the personal…
Easy to order and like the personal touch to be able to collect from store.
2024年12月3日
hmv (UK) - Redditch からの回答
Hi Regene,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Redditch からの回答
Hi Tim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pleasant and Help Store Colleagues
Went in to the Redditch HMV to buy the X-Files complete set on dvd but the only one that was on the shelf had packaging damage and this was for a gift. A member of staff understood and kindly ordered me another one and it was at the store within 2 days. Will be visiting the store again to purchase more gifts.
2024年11月11日
hmv (UK) - Redditch からの回答
Hello John
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
I went and got return to oz and it got…
I went and got return to oz and it got scanned 2 times even tho I only got 1 and I didn’t notice till I got home and I can’t afford 2
2024年11月17日
自発的なレビュー
hmv (UK) - Redditch からの回答
Hello Consumer
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
hmv (UK) - Redditch からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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