I'm always in hmv redditch, the staff know who I am ,good idea in what interests me. I enjoy the chat and helpful service which invariably leads toi me purchasing dvds or cds
企業が回答しました
所在地
所在地を変更18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ Redditch, GB
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レビュアーのコメントを見てみましょう
Always at HMV Redditch all the staff help me to locate a cd or dvd in the store. If not they locate what a want from the Computer - Both the guys and the girls are friendly and light hearted and exper... もっと見る
企業が回答しました
Great service even though it took a few weeks to sort out item. However was kept well informed on my orders progress. In shop was dealt with in friendly manner & happy to help with the queries. Apart... もっと見る
企業が回答しました
Collected items fine Customer service guy a bit abrupt You don't offer boxes or wrap for LPs of which I had 4 purchased for gifts. I didnt want a gift tite bag a box to put them in woukd of been be... もっと見る
企業が回答しました
企業情報
hmv (UK) - Redditch について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ, Redditch, 英国
4.8
優良
162件のレビュー
顧客にレビューを依頼しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Top Marks
Polite, attentive and very helpful staff. Bought a dvd, and ordered one - the process was clearly explained. So much more pleasant and user friendly than buying on line. Excellent service, thank you.
2024年11月12日
hmv (UK) - Redditch からの回答
Hi Alcester,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The item was 3 days late in arriving…
The item was 3 days late in arriving apart from that everything was fine
2024年11月7日
hmv (UK) - Redditch からの回答
Hi Geron,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed to the store recently, we can also see that you are in receipt of your order. Apologies for any disappointment that may have been caused as a result of this slight delay.
Ordering is easy and picking up from…
Ordering is easy and picking up from the store was fine, just one item took a bit longer than expected to arrive.
2024年11月1日
hmv (UK) - Redditch からの回答
Hello Stephen,
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
hmv (UK) - Redditch からの回答
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The order was made swiftly for a…
The order was made swiftly for a relatively rare record. Contact was constant and immediate. Staff were engaged and interested.
2024年10月16日
hmv (UK) - Redditch からの回答
Hello Kevin
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Helpful
Helpful, pleasant staff at Redditch store. They ordered my CD and I received it within the SLA timescale.
Very happy to use again.
2024年10月6日
hmv (UK) - Redditch からの回答
Hi Eamonn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Still one of the best stores around
Still one of the best stores around, the amount of choices there are is amazing
2024年8月24日
自発的なレビュー
hmv (UK) - Redditch からの回答
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Redditch からの回答
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered an item online and the…
I ordered an item online and the cashier was kind enough to open the box the product came in and put it in a bag for me.
2024年8月14日
hmv (UK) - Redditch からの回答
Hi CALLUM
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ghostbusters Frozen Empire dvd
HMV was great and quick with the dispatch and they sent you an email to say it will be coming.
2024年7月2日
hmv (UK) - Redditch からの回答
Hi Sophie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Redditch からの回答
Hi Louise
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service and competitive pricing.
Fast delivery and competitive pricing. Nice to browse through LP's and CD's on the racks before buying or ordering my needs.
2024年5月17日
hmv (UK) - Redditch からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff
Helpful staff, order was processed promptly,
and was kept in formed of delivery.
2024年5月9日
hmv (UK) - Redditch からの回答
Hi Douglas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great to have a physical shop in the…
Great to have a physical shop in the Redditch town centre to be able to browse and take home Vinyls . Price can be a bit high sometimes. Be nice to have a loyalty card again
2024年5月7日
hmv (UK) - Redditch からの回答
Hi Adrian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Redditch からの回答
Hi Adrian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Redditch からの回答
Hi stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Order online and collect at shop
2024年3月20日
hmv (UK) - Redditch からの回答
Hi Richard,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Redditch からの回答
Hi George
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
it was absolutely perfect
2024年2月29日
hmv (UK) - Redditch からの回答
Hi Emily
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order and service with a smile
Easy to order in store and when record player arrived in store received a text to collect. Arrived at store and item by counter ready for me to take away. Good straightforward service with a smile from the Redditch HMV store staff.
2024年2月22日
hmv (UK) - Redditch からの回答
Hi phillip
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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