Delivery was quick and the item was well packaged. Unfortunately the item arrived damaged (just one of those things!) but I contacted the online help desk and they got back to me within 24 hours to su... もっと見る
企業が回答しました
所在地
所在地を変更Unit 1, The Forum, SG1 1ES Stevenage, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Staff are very helpful, friendly and generally knowledgeable on product, if not they'll always find someone who is if you need help. Also enthusiastic and always come across as enjoying their job a... もっと見る
企業が回答しました
Excellent service all round. Helpful & friendly staff. Store layout is well positioned so you can find what you are looking for easily. Store always looks clean & tidy. Been shopping here for over 2... もっと見る
企業が回答しました
I tried to order online but couldn't get it to work. The address was correct but the order wouldn't process. I went into the shop and ordered it there and collected it 4 day's later. That was eas... もっと見る
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企業情報
hmv (UK) - Stevenage について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 1, The Forum, SG1 1ES, Stevenage, 英国
4.9
優良
131件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Stevenage からの回答
Hi Garry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Stevenage からの回答
Hi Tony
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good sales man
Good sales man. Very good helpful advice. Fast delivery. Kept informed by email for delivery
2024年12月14日
hmv (UK) - Stevenage からの回答
Hi Guest
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent website
Excellent website. Easy ordering. Staff friendly and helpful on collection
2024年12月10日
hmv (UK) - Stevenage からの回答
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon at hmv Stevenage.
hmv (UK) - Stevenage からの回答
Hi christopher
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
All round good experience
All round good experience, online and the in-store collection. Served by a friendly and polite young lady. Thank you
2024年12月4日
hmv (UK) - Stevenage からの回答
Hi Helen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Stevenage からの回答
Hi Christine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Smart service
Staff helpful, knowledgeable and enthusiastic. I knew exactly when my purchase was to arrive .
2024年11月27日
hmv (UK) - Stevenage からの回答
Hi David,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very quick delivery and happy with the service
Vinyl delivered quick and easy, came in perfect condition
2024年11月25日
hmv (UK) - Stevenage からの回答
Hi Levi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV are the best
I always order my cds and dvd from hmv in Stevenage. I find the staff so helpful and the delivery is very quick;
2024年11月19日
hmv (UK) - Stevenage からの回答
Hi Irene,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Stevenage からの回答
Hi Grahame,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Quick service when I order my dvd
2024年10月29日
hmv (UK) - Stevenage からの回答
Hi John,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The service was excellent
The service was excellent, no trouble in ordering a film i wanted
2024年10月11日
hmv (UK) - Stevenage からの回答
Hi Heather
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service all round
Excellent service all round. Helpful & friendly staff. Store layout is well positioned so you can find what you are looking for easily.
Store always looks clean & tidy.
Been shopping here for over 20 years & it's always a pleasant experience.
2024年10月12日
hmv (UK) - Stevenage からの回答
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Lovely man very helpful.
2024年10月5日
hmv (UK) - Stevenage からの回答
Hello Dennis
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
hmv (UK) - Stevenage からの回答
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Stevenage からの回答
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Stevenage からの回答
Hi Adam
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good service
Assistant was more than helpful. Looking up a DVD that was old in years but having found it completed my order. Paid in advance and with four days my item arrived at the shop me having been informed by text that it was ready for collection. That's how all shops should work. 10 out of 10.
2024年8月22日
hmv (UK) - Stevenage からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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