The online order service was easy & simple to use. The in-store service from the staff member, where I collected my CD was polite & efficient.
企業が回答しました
所在地
所在地を変更Unit 1, The Forum, SG1 1ES Stevenage, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Staff are very helpful, friendly and generally knowledgeable on product, if not they'll always find someone who is if you need help. Also enthusiastic and always come across as enjoying their job a... もっと見る
企業が回答しました
Excellent service all round. Helpful & friendly staff. Store layout is well positioned so you can find what you are looking for easily. Store always looks clean & tidy. Been shopping here for over 2... もっと見る
企業が回答しました
I tried to order online but couldn't get it to work. The address was correct but the order wouldn't process. I went into the shop and ordered it there and collected it 4 day's later. That was eas... もっと見る
企業が回答しました
企業情報
hmv (UK) - Stevenage について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 1, The Forum, SG1 1ES, Stevenage, 英国
4.9
優良
123件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The online order service was easy &…
The online order service was easy & simple to use.
The in-store service from the staff member, where I collected my CD was polite & efficient.
2026年4月30日
hmv (UK) - Stevenage からの回答
Hi Howell
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The order came in quickly.Good…
The order came in quickly.Good communication from.the store.
2026年4月29日
hmv (UK) - Stevenage からの回答
Hi Sheila
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The staff at the Stevenage branch were…
The staff at the Stevenage branch were polite, friendly and very helpful. I was able to order and received the DVD’s of my choice.
2026年4月14日
hmv (UK) - Stevenage からの回答
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Hmv is always gonna be my number one…
Hmv is always gonna be my number one place to go and I always feel like my presence is wanted and welcomed, all the staff are friendly and talkative aswell as very informative
2026年4月16日
hmv (UK) - Stevenage からの回答
Hi Colby,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Best Hmv going
Best Hmv going
Excellent friendly warm staff and my package was there to pick up within days.
2026年3月15日
hmv (UK) - Stevenage からの回答
Hello lyndon
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Staff are lovely
Staff are always really nice, and very helpful if I need to order something or need help finding something
2026年3月15日
hmv (UK) - Stevenage からの回答
Hi Olivia
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Stevenage store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
hmv (UK) - Stevenage からの回答
Hi Lilah,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Stevenage からの回答
Hi Mike,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Stevenage からの回答
Hi Colin,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
the lady at the front desk was really…
the lady at the front desk was really sweet, i bought a k-pop album and she wished me luck with my photocard pulls
2026年1月15日
hmv (UK) - Stevenage からの回答
Hi Emma,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Better than Amazon
Click and collect was available at my local store in time for Christmas, which suited me perfectly. Service in store was quick and friendly. Couldn’t fault anything. If I had ordered from Amazon, it wouldn’t have arrived until after Christmas. Highly recommend.
2025年12月24日
hmv (UK) - Stevenage からの回答
Hi Jane
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
When I asked for help everything was…
When I asked for help everything was sorted and all the items received
2026年1月7日
hmv (UK) - Stevenage からの回答
Hi Judy,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Stevenage からの回答
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Stevenage からの回答
Hi ray
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Stevenage store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
quick friendly and easy
2025年12月3日
hmv (UK) - Stevenage からの回答
Hi AC
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Amazing service
I'm not sure who assisted me but the service was fantastic (for the 2nd time). You guys rock... Thank you
2025年11月30日
Easy to use, convenient service.
Easy to search item and order. Good communication re delivery. Convenient pick up from local store and friendly staff. Item arrived well packaged.
2025年12月4日
hmv (UK) - Stevenage からの回答
Hi Mrs
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Stevenage からの回答
Hi,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent customer service product…
Excellent customer service product ordered and came into store as promised.
2025年11月16日
hmv (UK) - Stevenage からの回答
Hi Ally
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
So good to buy real music again ,cds…
So good to buy real music again ,cds the sound is awesome and everyone has forgot ,and there mine forever gotta love it
2025年11月16日
hmv (UK) - Stevenage からの回答
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。