Delivery was quick and the item was well packaged. Unfortunately the item arrived damaged (just one of those things!) but I contacted the online help desk and they got back to me within 24 hours to su... もっと見る
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所在地
所在地を変更Unit 1, The Forum, SG1 1ES Stevenage, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Staff are very helpful, friendly and generally knowledgeable on product, if not they'll always find someone who is if you need help. Also enthusiastic and always come across as enjoying their job a... もっと見る
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Excellent service all round. Helpful & friendly staff. Store layout is well positioned so you can find what you are looking for easily. Store always looks clean & tidy. Been shopping here for over 2... もっと見る
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I tried to order online but couldn't get it to work. The address was correct but the order wouldn't process. I went into the shop and ordered it there and collected it 4 day's later. That was eas... もっと見る
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企業情報
hmv (UK) - Stevenage について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 1, The Forum, SG1 1ES, Stevenage, 英国
4.9
優良
131件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Thumbs up to HMV!
Very helpful staff. High street retail outlets (especially HMV) should be supported!
2024年1月9日
hmv (UK) - Stevenage からの回答
Hi Graham
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good service
2024年1月5日
hmv (UK) - Stevenage からの回答
Hi Micheal,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Thanks to Stevenage shop
Great service in the shop in Stevenage. Order processed and received in t8me foe Christmas. Excellent t service. Thanks.
2023年12月24日
hmv (UK) - Stevenage からの回答
Hi Alison,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The Staff at HMV Stevenage
The Staff at HMV Stevenage are always supremely knowledgeable, very personable and extremely professional… *****
2023年12月22日
自発的なレビュー
hmv (UK) - Stevenage からの回答
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent…
Easy to order and came well packaged exactly when promised. Very happy with my purchase
2023年12月17日
hmv (UK) - Stevenage からの回答
Hi Tim
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Stevenage からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Stevenage からの回答
Hi Veronica
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff very friendly and helpful
2023年11月22日
hmv (UK) - Stevenage からの回答
Hi April,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick service.
2023年11月15日
hmv (UK) - Stevenage からの回答
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The people I spoke to were really nice…
The people I spoke to were really nice and helpful. It takes me quite some time to process what people are asking or telling me but they were patient with me and helped me to finally receive my purchase. They were so kind, I hope they understand how much I appreciated there help.
2023年10月29日
hmv (UK) - Stevenage からの回答
Hi Archie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Stevenage からの回答
Hi James
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quickly and pleasantly served
2023年10月26日
hmv (UK) - Stevenage からの回答
Hi Martin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Stevenage からの回答
Hi Lorraine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
One of the guys in the shop asked if he could help me find what I was looking for.
Served quickly with my purchases, very helpful
2023年10月14日
hmv (UK) - Stevenage からの回答
Hello Teresa
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Superb Customer Service.
Excellent price but that wa topped by the superb in store service I received. Ordering in store for the same price I'd get on the internet really is the way to go for me and I'll be doing it more often.
2023年9月16日
hmv (UK) - Stevenage からの回答
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Best purchase option.
The best price for the item, even comparing with online prices, and delivered without charge to my local HMV in a reasonable time. The staff were professional on collection, too. Thanks!
2023年9月1日
hmv (UK) - Stevenage からの回答
Hi Jeffrey
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The item was a good price and it was…
The item was a good price and it was able to be delivered to the store for convenience without any extra cost.
2023年8月9日
hmv (UK) - Stevenage からの回答
Hi mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
very helpful staff
2023年6月26日
hmv (UK) - Stevenage からの回答
Hello Carol
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Stevenage からの回答
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I ordered a DVD boxset as birthday…
I ordered a DVD boxset as birthday present for my son online for collection at the Stevenage store. When i collected the DVD boxset the shop assistant (Craig) was very friendly and helpful.
2023年6月21日
hmv (UK) - Stevenage からの回答
Hi Chris
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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