Bluray was delivered in perfect sealed condition and arrived quickly. It was well packed and posted with care.
企業が回答しました
所在地
所在地を変更Unit 1, 18 - 20 St Mary's Square, SA1 5HR Swansea, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
On returning an album that was significantly damaged, I had to prove that I had a transaction number, had no issues with this, however, when couldn’t find this on the card, I had to show my personal a... もっと見る
企業が回答しました
The last major retailer that deals in new physical media like dvds and Blu-ray. Always helpful staff. Glad to see them return from nearly going under and hope they keep going long term. The stores hav... もっと見る
企業が回答しました
When ever I buy music the only place for me is HMV, would like more music CDs from movie soundtracks other than that my fave place for music and accessories too. 😎👌🏻
企業が回答しました
企業情報
hmv (UK) - Swansea について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 1, 18 - 20 St Mary's Square, SA1 5HR, Swansea, 英国
4.8
優良
260件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bluray in great condition and on time
Bluray was delivered in perfect sealed condition and arrived quickly. It was well packed and posted with care.
2026年5月7日
hmv (UK) - Swansea からの回答
Hi Mark,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Swansea からの回答
Hi Paul,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always great choice in store with…
Always great choice in store with knowledgeable and friendly staff who give great service
2026年5月3日
hmv (UK) - Swansea からの回答
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Minimal wait to be served with friendly…
Minimal wait to be served with friendly and chatty staff
2026年4月16日
hmv (UK) - Swansea からの回答
Hi Richard
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
When ever I buy music the only place…
When ever I buy music the only place for me is HMV, would like more music CDs from movie soundtracks other than that my fave place for music and accessories too. 😎👌🏻
2026年4月17日
hmv (UK) - Swansea からの回答
Hi Emma,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
helpful service and went through at…
helpful service and went through at least seven different albums with me to differentiate between which one was the best.
2026年4月9日
hmv (UK) - Swansea からの回答
Hi Carys
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Album return
On returning an album that was significantly damaged, I had to prove that I had a transaction number, had no issues with this, however, when couldn’t find this on the card, I had to show my personal accounts to the staff member, who was helpful and trying his best to be fair. The manager did come across rude and made me feel that I was lying and at one point even though the evidence was on my account. Did get sorted in the end though, just was made to feel like I was cheating the system.
2026年4月4日
hmv (UK) - Swansea からの回答
Hello Marc
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
I pre-ordered a cd
I pre-ordered a cd, and I received it the day after the album came out, I didn't expect it to be so soon.
2026年3月26日
hmv (UK) - Swansea からの回答
Hi Bryan,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered and collected in store
I ordered and collected in store was really quick when I got the notification email and it was all free. Staff was great as always
2026年3月14日
hmv (UK) - Swansea からの回答
Hello Drew
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Swansea からの回答
Hello Mr
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Pre order online to pick up in store
Pre order online to pick up in store , while there i picked up an extra 2 vinyl . Fantastic choice
2026年2月26日
hmv (UK) - Swansea からの回答
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Swansea からの回答
Hi jonathan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy use very friendly helpfully staff
2026年2月16日
hmv (UK) - Swansea からの回答
Hi Lucy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reliable delivery and quality of…
Reliable delivery and quality of product is consistently good so thanks guys
2026年2月9日
hmv (UK) - Swansea からの回答
Hi mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent
Excellent service fast delivery wouldn’t hesitate buying again infact all ready made another order
2026年2月4日
hmv (UK) - Swansea からの回答
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Purchasing and receiving parcel from HMV
I received my order on time. From ordering and delivery top marks. It was received in perfect condition. Just what I wanted.
2026年2月4日
hmv (UK) - Swansea からの回答
Hi Lynne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Swansea からの回答
Hi MR
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Picked up my click and collect
It was so straight forward to pick up my click and collect , when I was at the Swansea store I even bought another vinyl to go with the 1 I was collecting.
2026年1月17日
hmv (UK) - Swansea からの回答
Hi Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Amazing employes
The customer support is amazing, and the cashier Mark even helped me lift up my vinyl player onto the counter
2026年1月19日
hmv (UK) - Swansea からの回答
Hi Blake,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order & after a couple of days…
Easy to order & after a couple of days arrived on time & easy to track.
2026年1月18日
hmv (UK) - Swansea からの回答
Hi Ian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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