Ordered online to be collected in store. Although the order was ready to be collected within a few days, the pickup took longef than expected. I waited approximately 15 minutes to be served as there... もっと見る
企業が回答しました
所在地
所在地を変更Unit 1, 18 - 20 St Mary's Square, SA1 5HR Swansea, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Always helpful staff. Great range in store and you can order if they don't stock the item you want. It's great that there is still somewhere you can browse in store. There is still a demand for physic... もっと見る
企業が回答しました
It is always a pleasure to shop in store or on-line, but do prefer in store as the help and information is there always and easy to get. I always get good customer care, thanks to everyone who works... もっと見る
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Ewan sales advisor at HMV Swansea today was amazing, he made our shopping experience brilliant. Nothing was too much trouble, he was so welcoming and polite. Ewan has brilliant customer services s... もっと見る
企業が回答しました
企業情報
hmv (UK) - Swansea について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 1, 18 - 20 St Mary's Square, SA1 5HR, Swansea, 英国
4.8
優良
292件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Swansea からの回答
Hi Madison
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always helpful staff
Always helpful staff. Great range in store and you can order if they don't stock the item you want. It's great that there is still somewhere you can browse in store. There is still a demand for physical media and luckily HMV is there to supply this.
2026年8月2日
hmv (UK) - Swansea からの回答
Hi Gareth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Hmv has always been my go to place for…
Hmv has always been my go to place for dvds, CDs etc. Best products at reasonable prices.
2026年8月4日
hmv (UK) - Swansea からの回答
Hi Emma
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Swansea からの回答
Hi Simon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Swansea からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
great store and friendly and helpful…
great store and friendly and helpful staff good service my order arrived fast
2026年7月23日
hmv (UK) - Swansea からの回答
Hi andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Swansea からの回答
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The Staff at HMV Swansea are just the…
The Staff at HMV Swansea are just the best people and always make shopping their,an absolute pleasure.
2026年7月18日
hmv (UK) - Swansea からの回答
Hi Mr
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Swansea store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
The staff at Swansea HMV
The staff are always polite and friendly. Always on hand to help a credit to store. I went into the store my dvd was not available on the shelf so I placed an order and when the email came I was able collect my dvd without any issues.
2026年7月7日
hmv (UK) - Swansea からの回答
Hi Kate
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
disappointing
lack of smile and positive body language from staff member. tried to claim package was not there when we knew it was.
general lack of enthusiasm.
2026年7月4日
hmv (UK) - Swansea からの回答
Hi Julie
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
hmv (UK) - Swansea からの回答
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
On time and an excellent service
On time and an excellent service, thanks so much for getting the product.
2026年7月9日
hmv (UK) - Swansea からの回答
Hello Tim
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordered online
Ordered online to be collected in store. Although the order was ready to be collected within a few days, the pickup took longef than expected.
I waited approximately 15 minutes to be served as there seemed to be only one person working there. He was rushed off his feet dealing with enquiries and serving customers.
2026年7月3日
hmv (UK) - Swansea からの回答
Hi Joan
Thank you for taking the time to leave us a review. We appreciate receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Friendly helpful staff
2026年7月6日
hmv (UK) - Swansea からの回答
Hi T
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Swansea からの回答
Hi James
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Always excellent service in the swansea…
Always excellent service in the swansea branch
Chap with tattoos on his elbow excellent
2026年7月3日
hmv (UK) - Swansea からの回答
Hello jonathan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
My order arrived when they said store…
My order arrived when they said store clean and tidy staff very efficient
2026年6月19日
hmv (UK) - Swansea からの回答
Hi Protheroe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent ordering service
Excellent ordering service, comms, delivery etc
Thanks HMV Swansea
2026年6月17日
hmv (UK) - Swansea からの回答
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick and reliable service 👍
2026年6月13日
hmv (UK) - Swansea からの回答
Hello Mark
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Pre ordering was easy and straight…
Pre ordering was easy and straight forward arrived on the day they gave me packaging was first class
2026年6月16日
hmv (UK) - Swansea からの回答
Hi Leighton
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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