Me again rating HMV 😄 , another order arriving on time and in perfect condition. I’ve said it once and I’ll say it again , all my entertainment requirements will be ordered through in store or on... もっと見る
企業が回答しました
所在地
所在地を変更16-17 Regent Street, SN1 1JQ Swindon, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Ordered a couple of vinyl albums, one in the Swindon store and one on website, Staff member in Swindon store so friendly, courteous and helpful helped make the whole process very easy. Kept fully upda... もっと見る
企業が回答しました
Thank you for serving my daughter in Swindon branch to pick up my order of final destination First blood , as I was unwell on that day with shingles ,to collect. DVD was in perfect condition. Sound... もっと見る
企業が回答しました
I bought a CD which I brought back the following week as it was faulty (for some reason my CD player just didn’t recognise it). Rosie issued the refund, ordered the replacement, and it arrived by the... もっと見る
企業が回答しました
企業情報
hmv (UK) - Swindon について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
16-17 Regent Street, SN1 1JQ, Swindon, 英国
4.6
優良
208件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Swindon からの回答
Hi T.Webb
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Swindon からの回答
Hello Tony
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Records were normally hard to get
Records were normally hard to get but I manged to buy 3 lps one a special edition for £66
2026年2月12日
hmv (UK) - Swindon からの回答
Hi Calvin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always flawless
Me again rating HMV 😄 , another order arriving on time and in perfect condition.
I’ve said it once and I’ll say it again , all my entertainment requirements will be ordered through in store or online .
2026年6月30日
hmv (UK) - Swindon からの回答
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Swindon からの回答
Hello AJ
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Swindon からの回答
Hi Justin
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
hmv (UK) - Swindon からの回答
Hello RICH
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Friendly professional service
Easy to order online. Ready for collection as promised. Friendly staff.
2026年6月19日
hmv (UK) - Swindon からの回答
Hi Chris,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Swindon からの回答
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The website is very easy to use
The website is very easy to use. One the item has been dispatched you are kept up to date with the delivery.
2026年5月29日
hmv (UK) - Swindon からの回答
Hi Sue
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff were on the ball
Staff were on the ball, polite and efficient and helped me by doing exactly what it “said on the tin”
2026年6月6日
hmv (UK) - Swindon からの回答
Hi Michael
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The human touch !
When it comes to buying special LP's, that I don't want to be damaged in the post, then its much better to do it the old fashioned way and go to the 'real' shop and talk to people.
2026年5月30日
hmv (UK) - Swindon からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and efficient.
2026年5月29日
hmv (UK) - Swindon からの回答
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Swindon からの回答
Hi Geoffrey
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent Customer Service
I bought a CD which I brought back the following week as it was faulty (for some reason my CD player just didn’t recognise it). Rosie issued the refund, ordered the replacement, and it arrived by the following week. Seamless service, and the replacement works perfectly.
2026年5月17日
hmv (UK) - Swindon からの回答
Hi Dale,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered a box set in store and…
Ordered a box set in store and delivered in 48 hours. Great service.
2026年4月30日
hmv (UK) - Swindon からの回答
Hi Andy,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My most fav retail shop in the world’s
2026年4月30日
hmv (UK) - Swindon からの回答
Hi Sang,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Stressfree ordering process
Clear ordering process and good communication on delivery of goods purchased
2026年4月28日
hmv (UK) - Swindon からの回答
Hi Diane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Album corner crushed and dented
All 3 arrived but the corners of all 3 were dented. Outer box was dented and had a tear. Needs more packaging to stop this happening.
2026年4月27日
hmv (UK) - Swindon からの回答
Hi Karen
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Easy to order very fast delivery.
2026年4月24日
hmv (UK) - Swindon からの回答
Hi Beverley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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