Ordered a couple of vinyl albums, one in the Swindon store and one on website, Staff member in Swindon store so friendly, courteous and helpful helped make the whole process very easy. Kept fully upda... もっと見る
企業が回答しました
所在地
所在地を変更16-17 Regent Street, SN1 1JQ Swindon, GB
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レビュアーのコメントを見てみましょう
Thank you for serving my daughter in Swindon branch to pick up my order of final destination First blood , as I was unwell on that day with shingles ,to collect. DVD was in perfect condition. Sound... もっと見る
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I bought a CD which I brought back the following week as it was faulty (for some reason my CD player just didn’t recognise it). Rosie issued the refund, ordered the replacement, and it arrived by the... もっと見る
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When it comes to buying special LP's, that I don't want to be damaged in the post, then its much better to do it the old fashioned way and go to the 'real' shop and talk to people.
企業が回答しました
企業情報
hmv (UK) - Swindon について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
16-17 Regent Street, SN1 1JQ, Swindon, 英国
4.6
優良
203件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful and availability of Product
The dvd was not in store but they took the order without any hussle and it was received in just 2 days.
2025年6月9日
hmv (UK) - Swindon からの回答
Hi Nitesh
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good and reliable Service !
I was trying to buy the good ship murders elsewhere and HMV came to rescue, gave date of arrival and followed through with great service !
2025年6月6日
hmv (UK) - Swindon からの回答
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good Service
Online Order. Good price, good communication and quick delivery for pick-up from friendly Swindon store.
2025年5月15日
hmv (UK) - Swindon からの回答
Hi Bob
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Got delayed 4 times and damaged
Got delayed 4 times and damaged in shipment before i finally got a fixed version
2025年5月14日
hmv (UK) - Swindon からの回答
Hi Kieran
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
hmv (UK) - Swindon からの回答
Hi Darren
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Swindon からの回答
Hi Mr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful assistant who ordered what I…
Helpful assistant who ordered what I needed and it was in store in 5 days! 🙂
2025年4月8日
hmv (UK) - Swindon からの回答
Hi Elaine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff are friendly and help full
Staff are friendly and help full. And if I order online my dvd always arrive quick.
2025年4月2日
hmv (UK) - Swindon からの回答
Hi Sandra
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Swindon store
Was in Swindon store the guy on the second floor couldn't be more helpful in my search and eventually the order made.
2025年4月4日
hmv (UK) - Swindon からの回答
Hi Graham
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Swindon からの回答
Hello Diana
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff were so sweet
I ordered a click and collect into store! The staff were lush and we discussed some things about the upcoming httyd movie!
2025年3月3日
hmv (UK) - Swindon からの回答
Hi madison
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Swindon store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Good shopping for music
Good customer service and having shops to go to with good staff that are very helpful
2025年2月26日
hmv (UK) - Swindon からの回答
Hi mick
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Pre ordered a vinyl
Pre ordered a vinyl. HMV kept me informed and emailed when my delivery arrived at store. Really helpful friendly staff in store. Great job HMV.
2025年2月26日
hmv (UK) - Swindon からの回答
Hi Mrs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good Effort !
Good communication throughout. Goods available on time. Done exactly what they said on their "tin", Good Effort all round !!
2025年2月26日
hmv (UK) - Swindon からの回答
Hello Robert
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very friendly and efficient service by…
Very friendly and efficient service by counter staff
2025年2月7日
hmv (UK) - Swindon からの回答
Hi Darroll
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff are always so helpful & friendly
The staff are always so helpful & friendly. They look for things Ive asked for on the computer. If its in stock, they find it for me. If it isnt, they order it for me. As I have difficulty with leaving my husband who has Alzheimers, it gets delivered to my house. It arrives within a short space of time, very impressed with that.
2024年12月28日
hmv (UK) - Swindon からの回答
Hi Jennifer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast & efficient
Fast, efficient and delivered in time for Christmas!
They found the obscure CD I wanted and got it in two days before they initially said they could.
2024年12月23日
hmv (UK) - Swindon からの回答
Hi Simon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
DVD of the latest Beetlejuice fim
order was easy to make and not only that but it arrived sooner than anticipanted so all the family could watch the film over christmas excellent service as always!
2024年12月30日
hmv (UK) - Swindon からの回答
Hi Heather
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent- staff friendly very helpful…
Excellent- staff friendly very helpful and have time for you no matter how busy they are - I always have good service at HMV in Swindon I do hope the shop stays in the town as there is precious little else now they’ve closed most of the shops
2024年12月30日
hmv (UK) - Swindon からの回答
Hi Catherine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very kind and helpful staff
Very kind and helpful staff, even kept a couple of items off to the side when I forgot to pick them up after buying them!
2024年12月7日
hmv (UK) - Swindon からの回答
Hi Elizabeth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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