Ordered a couple of vinyl albums, one in the Swindon store and one on website, Staff member in Swindon store so friendly, courteous and helpful helped make the whole process very easy. Kept fully upda... もっと見る
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所在地
所在地を変更16-17 Regent Street, SN1 1JQ Swindon, GB
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Thank you for serving my daughter in Swindon branch to pick up my order of final destination First blood , as I was unwell on that day with shingles ,to collect. DVD was in perfect condition. Sound... もっと見る
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I bought a CD which I brought back the following week as it was faulty (for some reason my CD player just didn’t recognise it). Rosie issued the refund, ordered the replacement, and it arrived by the... もっと見る
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When it comes to buying special LP's, that I don't want to be damaged in the post, then its much better to do it the old fashioned way and go to the 'real' shop and talk to people.
企業が回答しました
企業情報
hmv (UK) - Swindon について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
16-17 Regent Street, SN1 1JQ, Swindon, 英国
4.6
優良
203件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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ordered from store recieved 3 emails…
ordered from store recieved 3 emails very good service
2024年8月14日
hmv (UK) - Swindon からの回答
Hi Allison
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordering offline was really easy
Ordering offline was really easy and collected from store.
The Swindon store I used and the person that served me was lovely. Great service.
2024年8月9日
hmv (UK) - Swindon からの回答
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
happy customer
I popped into a Hmv branch but they didnt have what wanted so I ordered the cd's I wanted online. Very happy how easy it was to order. Quick delivery.
Very happy
2024年7月9日
hmv (UK) - Swindon からの回答
Hi Mandy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Swindon からの回答
Hi Max
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Efficient
Fast, friendly, efficient and informative staff. HMV website might be horrendous, but the humans are great!👍🏼
2024年6月28日
hmv (UK) - Swindon からの回答
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Freindly and efficient
2024年6月27日
hmv (UK) - Swindon からの回答
Hi Martin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV was ok it was Royal Mail taking…
HMV was ok it was Royal Mail taking over a week to deliver it.
2024年6月23日
hmv (UK) - Swindon からの回答
Hi Jacqueline,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.
I cannot fault it! I Love HMV
I cannot fault it. I ordered a very last minute fathers day gift and I was so so happy it came in time. The ordering was very swift, the collection was even swifter and had a lovely cashier at the Swindon HMV that was very helpful and lovely service as
2024年6月19日
hmv (UK) - Swindon からの回答
Hi Imogen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Happy with delivery to the Swindon…
Happy with delivery to the Swindon store and Staff.
Always room for improvement 🎸
2024年6月8日
hmv (UK) - Swindon からの回答
Hi Darren
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Click and Collect - the best of online and in-store shopping
Click and collect helps me avoid having bulky packages left on my doorstep and it has the added bonus of having a pleasant chat with the staff at Swindon HMV store.
2024年5月24日
hmv (UK) - Swindon からの回答
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were excellent
Staff were excellent, couldn’t have been more helpful said delivery was 3-5 days spot on well done guys
2024年5月18日
hmv (UK) - Swindon からの回答
Hi Dana
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I ordered a cd for a friend
I ordered a cd for a friend, it is ready for collection. I had to order it as it would not be coming into the store. Just got to remember to collect it.
Very good.
2024年5月3日
hmv (UK) - Swindon からの回答
Hi Susan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Swindon からの回答
Hi Ray
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Godzilla poster
Ordered a godzilla poster from store on a Saturday arrived the following Saturday ready to pick up and in excellent condition when opened up when I got home.
Highly recommended and very efficient on delivery.
Thank you
Hmv
2024年4月21日
hmv (UK) - Swindon からの回答
Hi Philip
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Swindon からの回答
Hi Rodney
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very easy to order and very quick to be…
Very easy to order and very quick to be delivered over all very good
2024年3月31日
hmv (UK) - Swindon からの回答
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good offers in the sale
2024年3月30日
hmv (UK) - Swindon からの回答
Hi Aaron
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly staff and good service 😀
2024年3月6日
hmv (UK) - Swindon からの回答
Hi Micko
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Swindon からの回答
Hi Peter
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
As always first class good and knowledgeable staff plus they are friendly and always willing to help
As always first class good knowledge
2024年2月22日
hmv (UK) - Swindon からの回答
Hi anthony
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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