Ordered a couple of vinyl albums, one in the Swindon store and one on website, Staff member in Swindon store so friendly, courteous and helpful helped make the whole process very easy. Kept fully upda... もっと見る
企業が回答しました
所在地
所在地を変更16-17 Regent Street, SN1 1JQ Swindon, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Thank you for serving my daughter in Swindon branch to pick up my order of final destination First blood , as I was unwell on that day with shingles ,to collect. DVD was in perfect condition. Sound... もっと見る
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I bought a CD which I brought back the following week as it was faulty (for some reason my CD player just didn’t recognise it). Rosie issued the refund, ordered the replacement, and it arrived by the... もっと見る
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When it comes to buying special LP's, that I don't want to be damaged in the post, then its much better to do it the old fashioned way and go to the 'real' shop and talk to people.
企業が回答しました
企業情報
hmv (UK) - Swindon について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
16-17 Regent Street, SN1 1JQ, Swindon, 英国
4.6
優良
203件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good service and prompt delivery
Bex, the Assistant who served me, was very helpful and knowledgeable.
The DVD arrived in the shop within a couple of days and I was promptly advised by email.
2024年12月10日
hmv (UK) - Swindon からの回答
Hello Sibylle
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great choice for entertainment
Such a nice atmosphere, all the team are great, they spend the time with you making sure your purchase / browsing is everything you need.
2024年12月6日
hmv (UK) - Swindon からの回答
Hi Vicky
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great shop
Friendly staff and very helpful.
When I couldn't find what I wanted they ordered it for me and the stick in store is amazing and great to be able to shop in a store.
2024年12月7日
hmv (UK) - Swindon からの回答
Hello Lisa
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent service and friendly service…
Excellent service and friendly service by the staff
2024年12月4日
hmv (UK) - Swindon からの回答
Hi Francis
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent customer service experience…
Excellent customer service experience from the moment we entered the shop until the moment we left.
2024年11月13日
hmv (UK) - Swindon からの回答
Hi Steve,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Order arrived on time and in good…
Order arrived on time and in good condition. Staff were helpful, polite and interested in the product.
2024年11月20日
hmv (UK) - Swindon からの回答
Hi David,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
the helpful and the friendly staff at…
the helpful and the friendly staff at the hmv branch in swindon Wiltshire.
regards mark.
2024年11月5日
hmv (UK) - Swindon からの回答
Hello,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Swindon からの回答
Hi there,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good work all round
Good work all round, helpful staff when ordering the CD and easy to pick up from the girl in store. Many thans all round.
2024年11月7日
hmv (UK) - Swindon からの回答
Hi Graham
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Almost perfect
Almost perfect. Just some confusion about where the order actually was when my wife was collecting from the store
2024年10月31日
hmv (UK) - Swindon からの回答
Hi Martin
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
hmv (UK) - Swindon からの回答
Hi Mr Read
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The girl that served me was extremely…
The girl that served me was extremely helpful and friendly. Offering advice where I needed it .
2024年10月19日
hmv (UK) - Swindon からの回答
Hi Catherine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordering online was easy and item…
Ordering online was easy and item arrived at store in good time and well is jagged and store staff in Swindon very friendly.
2024年10月10日
hmv (UK) - Swindon からの回答
Hi customer,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The sales assistant was very helpful…
The sales assistant was very helpful and kind and it made a huge difference.
2024年9月19日
hmv (UK) - Swindon からの回答
Hi Jeffrey,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
easy to make my order
easy to make my order, and delivered in perfect condition. many thanks
2024年9月5日
hmv (UK) - Swindon からの回答
Hi rob
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service and friendly staff.
2024年9月10日
hmv (UK) - Swindon からの回答
Hi Simon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Quick delivery and very good…
Quick delivery and very good information on what we can do if anything goes wrong
2024年9月9日
hmv (UK) - Swindon からの回答
Hi Helen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy Collection in store after ordering on-line
Easy to order online, then collect in local store. Very straightforward.
2024年9月4日
hmv (UK) - Swindon からの回答
Hi Mark
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very helpful
Very helpful, found what I was looking for and ordered it promptly for me .
Great service
2024年9月1日
hmv (UK) - Swindon からの回答
Hi Jan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service and friendly service…
Excellent service and friendly service staff swindon store, thanks.
2024年8月25日
hmv (UK) - Swindon からの回答
Hi Jurgen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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