Have shopped at HMV for decades all over the country especially London, Northampton and Truro (Cornwall). Never had any problems - always got what I wanted - sometimes I had to order items which was n... もっと見る
企業が回答しました
所在地
所在地を変更Unit 2, 100 - 104 Pydar St, TR1 2BD Truro, GB
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I live for music so HMV, for me, is like a lofe support machine! To know that i can still go to a music shop and buy physical music and support the artists that create it gives me a huge amount of sat... もっと見る
企業が回答しました
I ordered a Charli xcx wuthering heights vinyl that said with every vinyl there is a free poster, I did not get a poster with my vinyl and am very disappointed!
企業が回答しました
I could order the CD I wanted and it arrived in the local HMV shop in good time. Staff were very helpful. HMV should maintain a presence on the main streets over the UK.
企業が回答しました
企業情報
hmv (UK) - Truro について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 2, 100 - 104 Pydar St, TR1 2BD, Truro, 英国
4.8
優良
217件のレビュー
顧客にレビューを依頼しています
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この企業のTrustpilot 利用方法
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Great service HMV Truro
The staff in Truro store were absolutely brilliant & helped with ordering in store we were kept updated with delivery days & times, will definitely be using them again.
2025年11月11日
hmv (UK) - Truro からの回答
Hi Jackie,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
First click and collect
I ordered a special edition 4k steelbook set and had it delivered to the store to make sure it arrived in the best shape and the manager and his team there were as always great and my order arrived in one piece and I was kept well informed and the hand over was super easy
2025年10月27日
hmv (UK) - Truro からの回答
Hi Steven
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It was a simple way HMV went about…
It was a simple way HMV went about trading , simple to order and pay , we will be using them again without hesitation
2025年10月25日
hmv (UK) - Truro からの回答
Hi Barry
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Truro からの回答
Hi Ben
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Truro HMV is my local record shop
Truro HMV is my local record shop. The stock is good, music is easy to order, and the staff are great. Always a pleasure to drop in, browse, and buy!
Best wishes,
Patrick Moore
2025年10月25日
hmv (UK) - Truro からの回答
Hi Patrick
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Truro store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Fast Process
Order process was very simple, from the HMV record store. The staff were very friendly, knowledgeable and helpful. Just had to sit and wait a couple of days for my latest vinyl (LP to some) to arrive. When it did arrive, it was well packed and undamaged, thanks to the HMV warehouse and Royal Mail. Many thanks to everyone involved. 🤗
2025年10月1日
hmv (UK) - Truro からの回答
Hi Steve.
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Truro からの回答
Hello Jenny,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Id bought a copy of Blade runner on…
Id bought a copy of Blade runner on vinyl, and didn't play nor open it for over a week because my amplifier had given up the ghost. I bought a new amplifier, and played the copy of Blade runner, only to discover a small scratch , or gouge on the last track.
I took it back to HMV Truro, showed the Lady the mark, and she said no problem, and organised a new copy to be sent to my home. Very efficient, polite, and understanding. My new copy arrived a few days later. Very happy with your service. Thank you.
2025年9月27日
hmv (UK) - Truro からの回答
Hello P.
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
House of wax blu ray premium and on the buses film box set…
It was so easy email arrived letting me know I had 14 days to pick up order everything went well
2025年9月24日
hmv (UK) - Truro からの回答
Hi Stephen,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Used the collect in-store option for…
Used the collect in-store option for delivery for our order. Were kept well informed and the staff in store were helpful and courteous when we collected our order.
2025年9月20日
hmv (UK) - Truro からの回答
Hi Heidi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Your staff member at your Truro Store
Your staff member at your Truro Store, I believe he is called Adrian, who was so helpful and resourceful in securing the DVD I wanted. Nothing was too much trouble and his diligence is very much appreciated
2025年9月11日
hmv (UK) - Truro からの回答
Hi Raymonde
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I spoke to a nice gentleman on the…
I spoke to a nice gentleman on the phone and I said I wanted a batgirl figure and he told me it was the last one and he kindly reserved it for me.
2025年9月11日
hmv (UK) - Truro からの回答
Hi Luis
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very helpful and courteous.
2025年9月4日
hmv (UK) - Truro からの回答
Hi Alan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Truro からの回答
Hi M Smith
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful n sorted my order out
Very helpful n sorted my order out , will call again, so much better than on line
2025年9月4日
hmv (UK) - Truro からの回答
Hi dulcie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
In person or online…
I went into the HMV in my nearest town and found what I could on my list and a lot cheaper than I thought they would be. The rest I ordered online which is really quick and easy and the delivery is very quick as well.
2025年8月24日
hmv (UK) - Truro からの回答
Hi Darrin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Truro からの回答
Hi James
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Truro からの回答
Hi Florence
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful members of staff
Even though my product arrived defective from buying online, the staff in store were able to secure me a replacement which works perfectly. They allowed me to open the new product in the store and test it to ensure that it works as intended. Also the product defect was nothing on hmv, it was a manufacture error. Thank you to the staff in the store and I will continue to shop there.
2025年7月23日
hmv (UK) - Truro からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV click and collect
Very easy to get the dvd I wanted with click and collect. Friendly in-store staff made for a swell shopping experience.
2025年7月24日
hmv (UK) - Truro からの回答
Hi Bill
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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