I live for music so HMV, for me, is like a lofe support machine! To know that i can still go to a music shop and buy physical music and support the artists that create it gives me a huge amount of sat... もっと見る
企業が回答しました
所在地
所在地を変更Unit 2, 100 - 104 Pydar St, TR1 2BD Truro, GB
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I ordered 4 different films and the staff made it a really easy process for me and the emails telling me they were ready to collect allowed me to pick them up when I was ready
企業が回答しました
Very quick delivery to local store. Staff pleasant and efficient.All worked perfectly. Payment online showed as Sun (newspaper) which was a surprise and concerning at first!
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I ordered a Charli xcx wuthering heights vinyl that said with every vinyl there is a free poster, I did not get a poster with my vinyl and am very disappointed!
企業が回答しました
企業情報
hmv (UK) - Truro について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 2, 100 - 104 Pydar St, TR1 2BD, Truro, 英国
4.8
優良
214件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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I ordered a Charli xcx wuthering…
I ordered a Charli xcx wuthering heights vinyl that said with every vinyl there is a free poster, I did not get a poster with my vinyl and am very disappointed!
2026年2月26日
hmv (UK) - Truro からの回答
Hi Hazel
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
hmv (UK) - Truro からの回答
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
So I ordered from HMV it pick from the…
So I ordered from HMV web site and pick it up from the shop as I did not know how big the parcel would be and would not be home.I go to the pay point at the shop and asked for it and was given it straight away so that was nice and quick. I go to HMV shop most Sundays to look around and do buy a DVD film .The staff are very helpful and quick in finding things in the shop that I can't find, and the shop is always very clean.
2026年2月16日
hmv (UK) - Truro からの回答
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Superb
I needed to order a dvd as the store were out of stock. This transaction was delt with very quickly and within 5 days I was able to collect my order. Great service
2026年1月8日
hmv (UK) - Truro からの回答
Hi Julia,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always a good experience.Friendly staff…
Always a good experience.Friendly staff and efficient service
2026年1月10日
hmv (UK) - Truro からの回答
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
helpful and knowlegable staff
2025年12月17日
hmv (UK) - Truro からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Album order
The staff were very helpful the two times I have visited the shop in Truro. The first time I asked if they had a record in on vynil they had not but were happy to order it and have it delivered to my house. The second time they were quick at serving me and were very friendly and helpful.
2025年12月13日
hmv (UK) - Truro からの回答
Hi Stuart
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The person who helped me was so helpful…
The person who helped me was so helpful and very polite
2025年12月25日
hmv (UK) - Truro からの回答
Hi Graham
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to do click and collect
Easy to do click and collect, updated daily about delivery and when to collect in truro....staff friendly and helpful.
Jw.
2025年12月23日
hmv (UK) - Truro からの回答
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I placed an order in-store
I placed an order in-store, and was met by an extremely helpful young sales assistant. Item arrived in a matter of day, and was very well packaged. A first class experience from start to finish.
2025年12月16日
hmv (UK) - Truro からの回答
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Truro からの回答
We hope you enjoy your Xbox game Christopher!
HMV click and collect
As I was buying these items way in advance it was easier for me to use the click and collect facility and safer for me to have them delivered to my local store in Truro, everything went smoothly and the customer service was excellent.
2025年12月2日
hmv (UK) - Truro からの回答
Hi Derek
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Although very busy
Although very busy, the staff member offered his help professionally and was very knowledgeable to answer our questions.
2025年10月29日
hmv (UK) - Truro からの回答
Hi Zoe,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I had it delivered to the store knowing…
I had it delivered to the store knowing I didn't have to worry about the post to my door easy to pick up there thank you
2025年12月2日
hmv (UK) - Truro からの回答
Hi Kathy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
We visited the Truro store where we we…
We visited the Truro store where we we helped by Adrian, who provided us with excellent service. The item we wanted was not available in the store and the offer to order one in was not practical for us as we were not local to the town. Adrian then ensured that we would get what we wanted by arranging to have the item sent to our home. We received good old fashioned service of the best kind from Adrian who is a credit to HMV. Survey number: 24 - 350 - 2
2025年11月17日
hmv (UK) - Truro からの回答
Hi Michael
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Love this got this for my niece .
2025年11月22日
hmv (UK) - Truro からの回答
Hi trudy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Truro からの回答
Hi Phillip
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service HMV Truro
The staff in Truro store were absolutely brilliant & helped with ordering in store we were kept updated with delivery days & times, will definitely be using them again.
2025年11月11日
hmv (UK) - Truro からの回答
Hi Jackie,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
First click and collect
I ordered a special edition 4k steelbook set and had it delivered to the store to make sure it arrived in the best shape and the manager and his team there were as always great and my order arrived in one piece and I was kept well informed and the hand over was super easy
2025年10月27日
hmv (UK) - Truro からの回答
Hi Steven
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It was a simple way HMV went about…
It was a simple way HMV went about trading , simple to order and pay , we will be using them again without hesitation
2025年10月25日
hmv (UK) - Truro からの回答
Hi Barry
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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