Have shopped at HMV for decades all over the country especially London, Northampton and Truro (Cornwall). Never had any problems - always got what I wanted - sometimes I had to order items which was n... もっと見る
企業が回答しました
所在地
所在地を変更Unit 2, 100 - 104 Pydar St, TR1 2BD Truro, GB
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レビュアーのコメントを見てみましょう
I live for music so HMV, for me, is like a lofe support machine! To know that i can still go to a music shop and buy physical music and support the artists that create it gives me a huge amount of sat... もっと見る
企業が回答しました
I could order the CD I wanted and it arrived in the local HMV shop in good time. Staff were very helpful. HMV should maintain a presence on the main streets over the UK.
I ordered a Charli xcx wuthering heights vinyl that said with every vinyl there is a free poster, I did not get a poster with my vinyl and am very disappointed!
企業が回答しました
企業情報
hmv (UK) - Truro について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 2, 100 - 104 Pydar St, TR1 2BD, Truro, 英国
4.8
優良
215件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful in store
Helpful in store.
Young lad found the DVD that I wanted but not in blue ray. As it was a gift for someone I bought it and paid for the delivery,as it was not in the store. The DVD arrived on the day of the birthday and she was thrilled to have her on copy. Thank you HMV.
2025年2月13日
hmv (UK) - Truro からの回答
Hello Sheila
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Always helpful every time I visit
2025年2月8日
hmv (UK) - Truro からの回答
Hi Steve
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Truro store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
hmv (UK) - Truro からの回答
Hi Sarah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fast delivery to store of choice and…
Fast delivery to store of choice and option for home delivery.
2025年1月26日
hmv (UK) - Truro からの回答
Hi Doug
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Yeah was great got what I order and I…
Yeah was great got what I order and I am really pleased with it
2025年1月22日
hmv (UK) - Truro からの回答
Hi June
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
You had what I wanted
You had what I wanted, you ordered it and it arrived when you said it would
2025年1月19日
hmv (UK) - Truro からの回答
Hi Joanna
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Truro からの回答
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Truro からの回答
Hi Alison
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The salesperson had to find my record…
The salesperson had to find my record and was very good and the delivery was good
2025年1月9日
hmv (UK) - Truro からの回答
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Truro からの回答
Hi Rodney
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Truro からの回答
Hello Margaret
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
VERY CONSIDERATE AND HELPFUL STAFF
VERY CONSIDERATE AND HELPFUL STAFF, WHO TOOK TIME ANSWERING QUESTIONS, AND DID NOT TRY TO PUSH A SALE
2024年12月19日
hmv (UK) - Truro からの回答
Hi Mike
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Truro からの回答
Hi Neil
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Satisfied customer.
The staff at hmv Truro, were very friendly and very helpful. I will definitely use this store again.
2024年12月8日
hmv (UK) - Truro からの回答
Hi Lynda
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Truro からの回答
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent collection service!
I ordered this Peppa Pig video as it seemed to be sold out in a lot of places. It was easy to order and service was excellent. I was kept informed throughout. Thanks HMV!
2024年11月17日
hmv (UK) - Truro からの回答
Hello customer,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good and great and helpful
2024年11月13日
hmv (UK) - Truro からの回答
Hi Elizabeth,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Truro からの回答
Hi Euan,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
hmv (UK) - Truro からの回答
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent customer service
Staff member who helped me with my order/purchase was very efficient, cheerful and polite. The ordering process was quick, and the delivery was well within the advised time window. 10/10 👍
2024年10月27日
hmv (UK) - Truro からの回答
Hi Mandy,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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