I visited the HMV Wakefield store and place a click and collect order for a vinyl. The staff were really friendly and helpful throughout the click and collect process and the delivery itself to the st... もっと見る
所在地
所在地を変更Unit G18, Trinity Walk, WF1 1QS Wakefield, GB
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Placed order with friendly staff in Wakefield and the item was available to collect just a few days later. Great communications kept me informed all along. Excellent.
企業が回答しました
Ordered a cactuar mug from final fantasy only to find out its plastic not ceramic which wasnt stated anywhere on the page so wasnt really impressed service was good though
企業が回答しました
Went into store for a Country cd wasn't out staff placed an order for delivery to me was quick and easy came on time was very pleased Glad we still have HMV store's 👍 From service to the order and... もっと見る
企業が回答しました
企業情報
hmv (UK) - Wakefield について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit G18, Trinity Walk, WF1 1QS, Wakefield, 英国
4.7
優良
185件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Simple to order simple to pick up
Simple to order simple to pick up. Only downside is I didn't know that click and collect meant waiting for delivery to store when said item was in stock but nevertheless an easy experience
2024年12月18日
hmv (UK) - Wakefield からの回答
Hi Matthew
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
My order was delivered to the store on…
My order was delivered to the store on time.
Friendly helpful staff when I was ordering
2024年12月18日
hmv (UK) - Wakefield からの回答
Hi Vickie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
would recommend
The staff are always so kind and quick to help and as is the online customer service. Would recommend!!
2024年12月19日
hmv (UK) - Wakefield からの回答
Hello Fizza
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great job
Great communication with regard progress of order. item delivered on time and was well packaged.
2024年12月18日
hmv (UK) - Wakefield からの回答
Hi Gary
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very fast at sending out orders.
I gave you a 5 because I ordered at dvd and it was fast to be delivered.
2024年12月16日
hmv (UK) - Wakefield からの回答
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy collection from friendly staff
2024年12月13日
hmv (UK) - Wakefield からの回答
Hi Alison
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Wakefield からの回答
Hi Assunda
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Wakefield からの回答
Exactly how it should be, so thank you for the 5 stars and merry christmas from us at hmv!
Excellent service
Ordered a Christmas item to be delivered to the Wakefield branch. The staff were very welcoming and friendly, the store was clean and the overall process simple.
2024年12月7日
hmv (UK) - Wakefield からの回答
Hi Rachel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dealt with very quickly.
2024年12月5日
hmv (UK) - Wakefield からの回答
Hi Christine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Wakefield からの回答
Hi sherell
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Item not in stock but quick and helpful…
Item not in stock but quick and helpful to get it for me thankyou.
2024年12月1日
hmv (UK) - Wakefield からの回答
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service all round
1st time ordering through website as product was a pre-order. Easy to order, with great communication regarding collection. Store staff (Wakefield store) very friendly and collection done with ease. Would have no hesitation in ordering online again and recommended HMV to others.
2024年11月19日
hmv (UK) - Wakefield からの回答
Hi Jonathan,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
HMV staff were very helpful when looking for a particular cd, it was easy and quick to have it delivered to store.easy…
HMV staff were very helpful when I was trying to find a particular artist in store and upon having no luck the member of staff looked the item up on the system and offered to get the item delivered to the store for me. It was very straight forward and was kept up to date via email and it only took a few days to come in. Really good service.
2024年11月19日
hmv (UK) - Wakefield からの回答
Hi Karen,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful staff,ordered what I…
Very helpful staff,ordered what I wanted,very organised
2024年10月31日
hmv (UK) - Wakefield からの回答
Hi Kerri,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Wakefield からの回答
Hi Grant,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Wakefield からの回答
Hi William
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Wakefield からの回答
Hi andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Wakefield からの回答
Hello Ben,
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
First time I have used the on line…
First time I have used the on line ordering service. It was extremely quick and easy. I collected from my local HMV shop. Great. Very convenient and problem free.
No extra charges - just the cost of the CD itself.
2024年10月5日
hmv (UK) - Wakefield からの回答
Hi Wendy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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