I visited the HMV Wakefield store and place a click and collect order for a vinyl. The staff were really friendly and helpful throughout the click and collect process and the delivery itself to the st... もっと見る
企業が回答しました
所在地
所在地を変更Unit G18, Trinity Walk, WF1 1QS Wakefield, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Placed order with friendly staff in Wakefield and the item was available to collect just a few days later. Great communications kept me informed all along. Excellent.
企業が回答しました
Ordered a cactuar mug from final fantasy only to find out its plastic not ceramic which wasnt stated anywhere on the page so wasnt really impressed service was good though
企業が回答しました
Went into store for a Country cd wasn't out staff placed an order for delivery to me was quick and easy came on time was very pleased Glad we still have HMV store's 👍 From service to the order and... もっと見る
企業が回答しました
企業情報
hmv (UK) - Wakefield について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit G18, Trinity Walk, WF1 1QS, Wakefield, 英国
4.7
優良
185件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very friendly
Very friendly, really wonderful shopping experience, I will be visiting again.
2024年3月13日
hmv (UK) - Wakefield からの回答
Hi Darren
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Wakefield からの回答
Hi Brian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
There was room to browse
There was room to browse. I was served quickly and politely. It’s the first time I have ordered anything to be picked up in store and it went well.
2024年2月21日
hmv (UK) - Wakefield からの回答
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Wakefield からの回答
Hi Hilary
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy order and pickup
I was told pickup would be 24 hours after despatch, but it took a little longer. Spoke to a member of staff and pickup was very easy.
2024年1月13日
hmv (UK) - Wakefield からの回答
Hi Sharon
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
People in your Wakefield store were…
People in your Wakefield store were very helpful, and I received my CD on time.
I cannot buy any Cds locally, so it is useful add-on to be able to buy my CDs!
Paul Tarrant
2024年1月14日
hmv (UK) - Wakefield からの回答
Hi paul
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Music Magic!
The service was good, as staff located and ordered the item requested! The delivery too was fast, with staff letting you know when items arrive ready to collect!
2024年1月10日
hmv (UK) - Wakefield からの回答
Hi Maggie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
ended my dvd search
Been searching many years for a certain dvd ( wanderers ) hmv found it and deliverd to their wakefield shop for me at a very reasonable price and within 5 days ( 2 of which were sat & sun ) I was sat at home watching it.
2023年12月15日
hmv (UK) - Wakefield からの回答
Hi Trevor
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future in hmv Wakefield (and hope you enjoyed the DVD).
Cheers!
Straight forward to order and pay
Straight forward to order and pay. Good communication as to when my order was ready to collect.
2023年12月17日
hmv (UK) - Wakefield からの回答
Hi wayne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
No problems
Absolutely no problems whatsoever. Ordered item not in store and received email advising me that it was ready for collection - easy
2023年12月13日
hmv (UK) - Wakefield からの回答
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick service on collection and easy to…
Quick service on collection and easy to place the order
2023年12月8日
hmv (UK) - Wakefield からの回答
Hi Rachel,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
easy to order and collect
2023年11月25日
hmv (UK) - Wakefield からの回答
Hi stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Well knowledgeable staff informative…
Well knowledgeable staff informative and very helpful
2023年11月17日
hmv (UK) - Wakefield からの回答
Hi Paul,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fantastic experience
Fantastic experience
The person who served me at the Wakefield store was brilliant
Highly recommended
2023年11月10日
hmv (UK) - Wakefield からの回答
Hi Craig,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very quick and easy to get
2023年10月26日
hmv (UK) - Wakefield からの回答
Hi Julia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very polite staff really caring towards…
Very polite staff really caring towards my needs really impressed
2023年10月26日
hmv (UK) - Wakefield からの回答
Hi Edward
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click and collect
Still awaiting response to say my parcel has arrived for me to collect.which I ordered a week ago and it said 2 to 5 days.
2023年10月22日
hmv (UK) - Wakefield からの回答
Hello Sharron
Thanks for taking the time to bring your recent experience to our attention.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your order as possible and they’ll take a look asap. Thanks
hmv (UK) - Wakefield からの回答
Hello DAN
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Wakefield からの回答
Hi Phil
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
A very satisfied HMV customer
Very efficient delivery service as i received my item on release date.
The expensive purchase was extremely well packaged and received no damage in transit.
2023年9月20日
hmv (UK) - Wakefield からの回答
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。