HMV are great , a trusted company , ordering is easy , kept informed regarding delivery , If I use click & collect Wolverhampton is my local store and they are a pleasure to deal with. Highly recomme... もっと見る
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所在地
所在地を変更8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB
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The staff are knowledgeable, and take interest in your purchases. Music is about community for me and when staff talk about the music you buy and show interest in shows you are seeing, then it becomes... もっと見る
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Purchased some things from the website for collection from my local store, order was despatched very quickly arrived as store within 2 days and collection was easy! (Quick shout out to the staff in th... もっと見る
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I purchase 2 DVDs regarding the insidious series. Having watched three of them for free on Tubi I was interested to see the remaining two. It was just as cheap to purchase DVDs as to buy a digital ver... もっと見る
企業が回答しました
企業情報
hmv (UK) - Wolverhampton について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, 英国
4.7
優良
308件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff are knowledgeable
The staff are knowledgeable, and take interest in your purchases. Music is about community for me and when staff talk about the music you buy and show interest in shows you are seeing, then it becomes more than just your single purchase.
2026年7月8日
hmv (UK) - Wolverhampton からの回答
Hi Davo
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Wolverhampton からの回答
Hi Calogero
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I moved address
I moved address. Ordered.
And my dvds sent to old address.
Although I did not get them in time for my birthday. I thought I'd not only lose the 3 dvds but also the money.
Delighted it all turned out well in the end.
Worried about ordering in yhe future as I cannot update my new address in my HMV account so it seems that's the end of my purchases with HMV and is why I give ☆☆☆ stars.
😞 I cannot update my new address in my account like every other account I have, whether bank account or energy and internet.
Bizzare HMV does not allow this.
2026年4月9日
hmv (UK) - Wolverhampton からの回答
Hi Corinna
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can advise you further.
hmv (UK) - Wolverhampton からの回答
Hello Ed
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Fantastic customer service from the…
Fantastic customer service from the Wolverhampton store where I bought my rolling stone T Shirt
2026年6月30日
hmv (UK) - Wolverhampton からの回答
Hi Sukhdev
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service
Excellent service, always polite and helpful. They take time to find what I want.
2026年7月3日
hmv (UK) - Wolverhampton からの回答
Hi June
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fast delivery.
2026年6月30日
hmv (UK) - Wolverhampton からの回答
Hello Sue
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I purchase 2 DVDs regarding the…
I purchase 2 DVDs regarding the insidious series. Having watched three of them for free on Tubi I was interested to see the remaining two. It was just as cheap to purchase DVDs as to buy a digital version. Made the order through HMV to be delivered to my local store. Easy to order and arrived well within time. I cannot fault the whole service.
2026年6月23日
hmv (UK) - Wolverhampton からの回答
Hello GAUTAM
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very good service
Very good service, quick delivery and the lady who served me was pleasant! Can’t ask for more!
2026年6月22日
hmv (UK) - Wolverhampton からの回答
Hi David,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My order has not arrived im very…
My order has not arrived im very disappointed this has happend twice it was the the Bts 21 TaTa plush where my order????
2026年6月4日
hmv (UK) - Wolverhampton からの回答
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
All ways helpful and friendly staff.
2026年5月26日
hmv (UK) - Wolverhampton からの回答
Hi Dave
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick to order,came in a few days,click…
Quick to order,came in a few days,click n collect brilliant, will order more when needed
2026年5月17日
hmv (UK) - Wolverhampton からの回答
Hello Robert
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV Wolverhampton
The staff at Wolverhampton HMV are always friendly, helpful and knowledgeable. It is a pleasure buying from there
2026年5月18日
hmv (UK) - Wolverhampton からの回答
Hi David,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The disks were delivered to my local…
The disks were delivered to my local HMV. I had to produce my driving licence to prove who I was. But, the whole process went very smoothly.
The staff have a lot of Anime knowledge and were quick to suggest other possible purchases
2026年5月9日
hmv (UK) - Wolverhampton からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Over a week after I ordered the CD and…
Over a week after I ordered the CD and told it was on its way it has not arrived !
Looks like it will have to be reordered . Awful service !
2026年5月4日
hmv (UK) - Wolverhampton からの回答
Hi Keith
Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. We can see the item is now ready to collect in store.
First class service ordered what I…
First class service ordered what I wanted. Delivery came two days later
2026年4月28日
hmv (UK) - Wolverhampton からの回答
Hi Betty,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Was easy to find & order what I was…
Was easy to find & order what I was looking for. Was delivered really quickly. Very impressed.
2026年4月20日
hmv (UK) - Wolverhampton からの回答
Hi Jackie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff helpful
Staff helpful, polite, quick service if items are not instore staff will order them for you and get them delivered to your door step. Fantastic all round.
JH.
WOLVERHAMPTON.
2026年4月15日
hmv (UK) - Wolverhampton からの回答
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Keeping us in touch
Delay with delivery but kept us informed
Unusual to say the least
Thank you.
2026年4月14日
hmv (UK) - Wolverhampton からの回答
Hi Brian,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
They took my order and email
They took my order and email, I got notifications regarding order being despatched then ready for collection, good service and staff really knowledgeable and friendly
2026年4月11日
hmv (UK) - Wolverhampton からの回答
Hello Robert,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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