Thank you Madison for your service helping me pre order two vinyls a few weeks ago she was a wonderful and helpful young lady and I now have my vinyls
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所在地
所在地を変更Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX Yeovil, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Whether it is online or in store THE HMV experience is always top notch. All stock easy to find, website easy to navigate and prices are very competitive. Staff at Yeovil branch are always friendly... もっと見る
企業が回答しました
Looking for specific vinyl and swapping a duplicate from Christmas with not gift receipt. Didn’t question validity and swapped for a credit note which I used with help to order a specific vinyl that... もっと見る
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Two great staff helped me over and above with two separate queries excellent customer service. One man in particular he may be the manager he has been in the Yeovil branch for absolute years I want... もっと見る
企業が回答しました
企業情報
hmv (UK) - Yeovil について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX, Yeovil, 英国
4.8
優良
200件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Yeovil からの回答
Hi Debra
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great friendly service with lots of…
Great friendly service with lots of choice and rapid delivery times.
2024年9月26日
hmv (UK) - Yeovil からの回答
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Yeovil からの回答
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My Oder was not received
My Oder was not received
Customer Service refused to refund or replace,
I was told I would have to take the matter up with Royal Mail myself.
So I had to buy yet another gift for a friend
2024年9月3日
自発的なレビュー
hmv (UK) - Yeovil からの回答
Hi lucy
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us again if Royal Mail have been unable to assist you.
Kind regards
hmv (UK) - Yeovil からの回答
Hi Alex
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Yeovil store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
The ordering & delivery of a gift
My request for Top Cat animations was enthusiastically accepted and researched by Rob, who has always been exceptional in advising and finding particular DVDs. He located the 'all series' compilation and put in the order. The following week I was e-mailed twice by HMV on the progress of the order. I returned to the store, was given the DVD - immaculate service. Thank You all.
2024年9月13日
hmv (UK) - Yeovil からの回答
Hello A.
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
hmv (UK) - Yeovil からの回答
Hi philip
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great choice and price.
Ordered 3 vinyl LPs on line and collected in my local store they arrived on time in perfect condition.
2024年8月24日
hmv (UK) - Yeovil からの回答
Hi mr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Such helpful staff member at hmv…
Such helpful staff member at hmv yeovil…. The film I wanted to buy wasn’t in stock so he found it on the computer and had it sent to me at home. Helpful, professional and great customer service
2024年8月19日
hmv (UK) - Yeovil からの回答
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and easy process.
This was my third "click and collect" order, and as before the procedure was easy and quick. In the most recent order the items were in stock and were dispatched to the local store almost immediately. They arrived within two days, and I collected them during a routine shopping trip. Again, the staff at the local store were efficient and pleasant to deal with.
2024年8月27日
hmv (UK) - Yeovil からの回答
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Yeovil からの回答
Hello Barbara
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Brilliant service in Yeovil store
Had great customer service from the Yeovil store, Brilliant service both in store and with my online order. The sales team were really friendly and very helpful, when we couldn’t find the item in store they suggested ordering online which we did in store, felt they went above and beyond to help me, Very impressed with service and was kept informed with my order. Many thanks Yeovil store
2024年8月9日
hmv (UK) - Yeovil からの回答
Hi!
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Incapable Of Disappointment
Always have what I'm looking for and more I never expect to find, great prices, great deals, great products.
2024年7月25日
hmv (UK) - Yeovil からの回答
Hi Oliver
Thank you for sharing your experience at the store. We pride ourselves on the range and variety of items that we offer our customers so we’re delighted to hear you were able to find what you were looking for.
We constantly review and refresh the items we have available so we look forward to offering you even more choices soon! :-)
Hassle free
My order arrived on time and was well packaged. The ordering process was very easy to navigate.
2024年6月27日
hmv (UK) - Yeovil からの回答
Hello Martin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Yeovil からの回答
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Yeovil からの回答
Hi Derek
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Yeovil からの回答
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Yeovil からの回答
Hi Glen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
He's a lovely gentleman who serve me…
He's a lovely gentleman who serve me and knows me very well and very polite
2024年5月9日
hmv (UK) - Yeovil からの回答
Hi LISA
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent customer skills and knowledge. Prompt delivery.
I was served by a member of staff with excellent customer skills and knowledge about the musical product, which was delivered, for collection by me, promptly, so that I could play the music when travelling off on my holiday.
2024年4月26日
hmv (UK) - Yeovil からの回答
Hi Jan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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