Whether it is online or in store THE HMV experience is always top notch. All stock easy to find, website easy to navigate and prices are very competitive. Staff at Yeovil branch are always friendly... もっと見る
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所在地
所在地を変更Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX Yeovil, GB
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Two great staff helped me over and above with two separate queries excellent customer service. One man in particular he may be the manager he has been in the Yeovil branch for absolute years I want... もっと見る
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Looking for specific vinyl and swapping a duplicate from Christmas with not gift receipt. Didn’t question validity and swapped for a credit note which I used with help to order a specific vinyl that... もっと見る
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I received an email 6th may to tell me that there was a delay on my order, I expected it to take ages, but on 8th may I was emailed to say it had been despatched, I picked it up a couple of days lat... もっと見る
企業が回答しました
企業情報
hmv (UK) - Yeovil について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX, Yeovil, 英国
4.7
優良
196件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Delivery promptness and helpfulness of…
Delivery promptness and helpfulness of the Yeovil store assistants
2026年6月13日
hmv (UK) - Yeovil からの回答
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff
When the very helpful member of staff couldn't find the DVD I was after he ordered it for me with the option of home delivery or collection. I collected it three days later.
2026年5月19日
hmv (UK) - Yeovil からの回答
Hi Ian,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
deep purple lp
I received an email 6th may to tell me that there was a delay on my order, I expected it to take ages, but on 8th may I was emailed to say it had been despatched, I picked it up a couple of days later, the shop assistant was excellent in the service I got
I am very impressed
Thank You
2026年5月11日
hmv (UK) - Yeovil からの回答
Hi bryan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great!
Easy and quick collection! Staff at Yeovil are always friendly and chatty and helpful, really love to visit!
2026年5月16日
hmv (UK) - Yeovil からの回答
Hi Mel,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I buy a lot at Yeovil store rob the…
I buy a lot at Yeovil store rob the manager is amazing he knows we're everything is i calling him the beard of knowledge I ask for stuff and he takes me street there he also suggests music i might like and many times I've come away with 3 / 4CDs what ever your paying him it isn't enough ps love having
2026年5月16日
hmv (UK) - Yeovil からの回答
Hi Paul
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our hmv Yeovil store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Quick easy to use website great service…
Quick easy to use website great service ordered from hmv loads would recommend it
2026年5月11日
hmv (UK) - Yeovil からの回答
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent staff and choice
2026年5月10日
hmv (UK) - Yeovil からの回答
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Lovely service from the workers
Lovely service from the workers, very friendly and helpful getting me what I wanted! Delivery was quick on an item I ordered in store. :)
2026年5月9日
hmv (UK) - Yeovil からの回答
Hi Ely
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order
Easy to order, great updates on order.At collection store in Yeovil, fantastic customer service.
2026年4月25日
hmv (UK) - Yeovil からの回答
Hi Alison
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Yeovil からの回答
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV - Physical Media Hub!
Whether it is online or in store THE HMV experience is always top notch.
All stock easy to find, website easy to navigate and prices are very competitive.
Staff at Yeovil branch are always friendly, helpful and very knowledgeable.
Viva Le High Street! Long Live Physical Media!
2026年4月19日
hmv (UK) - Yeovil からの回答
Hi Darryl
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The excellent knowledge and…
The excellent knowledge and friendlyness of the staff they ordered what i wanted and the delivery came quickly. Thank you to the staff at hmv in Yeovil
2026年4月18日
hmv (UK) - Yeovil からの回答
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Picked up dvd from store last…
Picked up dvd from store last Wednesday, quicker than i expected
2026年4月14日
hmv (UK) - Yeovil からの回答
Hi Brian,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The team in HMV Yeovil were fantastic
The team in HMV Yeovil were fantastic . They helped us with every kpop thing we needed. I believe the gentleman was called Roly and he was amazing with my daughter.
2026年3月27日
hmv (UK) - Yeovil からの回答
Hello Lynsey
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Yeovil store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Ordered on line and I was kept informed…
Ordered on line and I was kept informed of status of delivery at all times
Went into store to collect and met with friendly and efficient staff
2026年3月28日
hmv (UK) - Yeovil からの回答
Hi Brenda
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service
As usual pleasant and helpful staff facilitated my ordering, then collecting, the CD I wanted
2026年3月16日
hmv (UK) - Yeovil からの回答
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service although I had to…
Excellent service although I had to make 2 trips to collect my order as it wasn’t sent in in one package, series 5 arrived and series six at the following day.
So obviously would have been easier for me if they had been dispatched at the same time.
2026年3月14日
hmv (UK) - Yeovil からの回答
Hi Christine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I have paid for a copy of the The…
I have paid for a copy of the The Traving Willburys LP volume Three only to find it is out of stock, if had known that I would have obtained elsewhere it’s been sometime since I ordered it but have no update at all
2026年3月13日
hmv (UK) - Yeovil からの回答
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. We can see the item is now on it's way to you and should arrive soon. Regards
Quick & easy
They ordered me a DVD which arrived a few days later and they texted me - no issues with order or collection.
2026年3月11日
hmv (UK) - Yeovil からの回答
Hi Sherwood,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Yeovil branch staff are always…
Yeovil branch staff are always welcoming, friendly and very helpful.
It is a valuable store to us customers so it must be kept 'up and running'.
2026年2月14日
hmv (UK) - Yeovil からの回答
Hello PIP
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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