Whether it is online or in store THE HMV experience is always top notch. All stock easy to find, website easy to navigate and prices are very competitive. Staff at Yeovil branch are always friendly... もっと見る
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所在地
所在地を変更Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX Yeovil, GB
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Two great staff helped me over and above with two separate queries excellent customer service. One man in particular he may be the manager he has been in the Yeovil branch for absolute years I want... もっと見る
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Looking for specific vinyl and swapping a duplicate from Christmas with not gift receipt. Didn’t question validity and swapped for a credit note which I used with help to order a specific vinyl that... もっと見る
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Excellent service although I had to make 2 trips to collect my order as it wasn’t sent in in one package, series 5 arrived and series six at the following day. So obviously would have been easier for... もっと見る
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企業情報
hmv (UK) - Yeovil について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX, Yeovil, 英国
4.7
優良
188件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy to order
Easy to order, great updates on order.At collection store in Yeovil, fantastic customer service.
2026年4月25日
hmv (UK) - Yeovil からの回答
Hi Alison
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Yeovil からの回答
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV - Physical Media Hub!
Whether it is online or in store THE HMV experience is always top notch.
All stock easy to find, website easy to navigate and prices are very competitive.
Staff at Yeovil branch are always friendly, helpful and very knowledgeable.
Viva Le High Street! Long Live Physical Media!
2026年4月19日
hmv (UK) - Yeovil からの回答
Hi Darryl
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The excellent knowledge and…
The excellent knowledge and friendlyness of the staff they ordered what i wanted and the delivery came quickly. Thank you to the staff at hmv in Yeovil
2026年4月18日
hmv (UK) - Yeovil からの回答
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Picked up dvd from store last…
Picked up dvd from store last Wednesday, quicker than i expected
2026年4月14日
hmv (UK) - Yeovil からの回答
Hi Brian,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The team in HMV Yeovil were fantastic
The team in HMV Yeovil were fantastic . They helped us with every kpop thing we needed. I believe the gentleman was called Roly and he was amazing with my daughter.
2026年3月27日
hmv (UK) - Yeovil からの回答
Hello Lynsey
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Yeovil store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Ordered on line and I was kept informed…
Ordered on line and I was kept informed of status of delivery at all times
Went into store to collect and met with friendly and efficient staff
2026年3月28日
hmv (UK) - Yeovil からの回答
Hi Brenda
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service
As usual pleasant and helpful staff facilitated my ordering, then collecting, the CD I wanted
2026年3月16日
hmv (UK) - Yeovil からの回答
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service although I had to…
Excellent service although I had to make 2 trips to collect my order as it wasn’t sent in in one package, series 5 arrived and series six at the following day.
So obviously would have been easier for me if they had been dispatched at the same time.
2026年3月14日
hmv (UK) - Yeovil からの回答
Hi Christine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I have paid for a copy of the The…
I have paid for a copy of the The Traving Willburys LP volume Three only to find it is out of stock, if had known that I would have obtained elsewhere it’s been sometime since I ordered it but have no update at all
2026年3月13日
hmv (UK) - Yeovil からの回答
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. We can see the item is now on it's way to you and should arrive soon. Regards
Quick & easy
They ordered me a DVD which arrived a few days later and they texted me - no issues with order or collection.
2026年3月11日
hmv (UK) - Yeovil からの回答
Hi Sherwood,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Yeovil branch staff are always…
Yeovil branch staff are always welcoming, friendly and very helpful.
It is a valuable store to us customers so it must be kept 'up and running'.
2026年2月14日
hmv (UK) - Yeovil からの回答
Hello PIP
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
DVD wouldn’t work all my other dvds…
DVD wouldn’t work all my other dvds work I had to go out of my way to take it back for to try and get it replaced then to they saying oh it can’t be delivered you have to come into store to collet it when I have payed for it to be delivered
It’s a joke
2026年3月6日
hmv (UK) - Yeovil からの回答
Hi Donna,
Thank you for your feedback.
We are very sorry to hear of your disappointment following your recent experience with us, please be advised that our hmv stores are exchange only and we unfortunately do not offer postal replacements.
We certainly appreciate your comments and please be assured that they shall be passed to the relevant team for review.
Staff are always lovely and I've never…
Staff are always lovely and I've never had any problems there. Ordered a t-shirt from online to store pickup and it was ready super quick :)
2026年1月5日
hmv (UK) - Yeovil からの回答
Hi Bee
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My order was processed quickly and…
My order was processed quickly and efficiently and I was kept informed on both despatch and arrival at the Yeovil store My order arrived sooner than expected so a first class service and experience all round
2026年2月15日
hmv (UK) - Yeovil からの回答
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Comedically good
Checked online to see if stock was at the Yeovil store. When I got there I couldn’t find the vinyl I was after, asked one of the staff took me straight to the record. It was almost comedic how well he knew where everything was. Great service, would recommend.
2026年2月16日
hmv (UK) - Yeovil からの回答
Hi Matt
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Birthday present
Two great staff helped me over and above with two separate queries excellent customer service.
One man in particular he may be the manager he has been in the Yeovil branch for absolute years I wanted a certain cd for my Dads birthday he went through songs on his phone to help me and realised it wasn’t available yet but he recommended a different album which my Dad loved.
Nothing is ever to much for this member of staff he is always helpful & knowledgeable I will find out his name.
Elle 🙂
2026年2月6日
hmv (UK) - Yeovil からの回答
Hi Elle
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Yeovil からの回答
Hi Mr
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great Customer Experience
Team were very helpful in helping me locate an exclusive vinyl, the last of which was held back by a member of staff. Annabel kindly let me buy the one she had reserved which I was very thankful for :) very good customer experience!
2026年2月13日
自発的なレビュー
hmv (UK) - Yeovil からの回答
Hi Nathaniel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really helpful everyone in shop
Really helpful everyone in shop, go out of there way to help as much as can , and find any news about your ordered item .
2026年2月11日
hmv (UK) - Yeovil からの回答
Hi Mrs
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Yeovil store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
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