Thank you Madison for your service helping me pre order two vinyls a few weeks ago she was a wonderful and helpful young lady and I now have my vinyls
企業が回答しました
所在地
所在地を変更Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX Yeovil, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Whether it is online or in store THE HMV experience is always top notch. All stock easy to find, website easy to navigate and prices are very competitive. Staff at Yeovil branch are always friendly... もっと見る
企業が回答しました
Looking for specific vinyl and swapping a duplicate from Christmas with not gift receipt. Didn’t question validity and swapped for a credit note which I used with help to order a specific vinyl that... もっと見る
企業が回答しました
Two great staff helped me over and above with two separate queries excellent customer service. One man in particular he may be the manager he has been in the Yeovil branch for absolute years I want... もっと見る
企業が回答しました
企業情報
hmv (UK) - Yeovil について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX, Yeovil, 英国
4.8
優良
200件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Proof of delivery
The delivery person (royal mail) took the 'proof of delivery' photo whilst my package was still in the back of their van, very unprofessional. This was seen via my CCTV, package left on doorstep, no knock at the door, just droped onto the doorstep, this was also seen on my CCTV. Royal mail person reported!
2024年3月8日
hmv (UK) - Yeovil からの回答
Hi Jon
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Jelly Roll vinyl album
Delivered well within time and well packed. Absolutely no grumbles at all. Yeovil staff so helpful as always.
2024年2月20日
hmv (UK) - Yeovil からの回答
Hi MARTIN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Because from start to finish the order…
Because from start to finish the order process of the item I found to be very satisfied with as to sent email messages when the order was made and when to collect within 14 days.
2024年2月18日
hmv (UK) - Yeovil からの回答
Hi Karl
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Happy experience
Very easy to pre order and arrange delivery price was ok delivery was speedy packaged well
2024年2月2日
hmv (UK) - Yeovil からの回答
Hi Neil
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
My Battle over Britain Bly Ray turned…
My Battle over Britain Bly Ray turned up as promised and on schedule. Helpful and friendly staff. One of the few colourful shops in town with a bit of flair.
2024年2月2日
hmv (UK) - Yeovil からの回答
Hello,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordered online to get click and…
Ordered online to get click and collect. It worked a treat before Christmas
2023年12月28日
hmv (UK) - Yeovil からの回答
Hi Jacob
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast friendly service in store
2023年12月21日
hmv (UK) - Yeovil からの回答
Hi Dawn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff in your Yeovil branch
2023年12月17日
hmv (UK) - Yeovil からの回答
Hello Timothea
Thanks for taking the time to leave us a 4-star review!
We hope to earn that last star from you soon ;-)
Yeovil branch staff excellent
Went to Yeovil branch staff were very knowledgeable, purchased 2 CD’s. One in stock & the other was out of stock in branch. HMV assistant advised ordering & the despatch to store was rapid & delivery was a day early. Awesome service. Well done to all HMV staff.
2023年12月14日
hmv (UK) - Yeovil からの回答
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Never had any probs with HMV stores
Never had any probs with HMV stores, always very helpful and efficient.
2023年12月10日
hmv (UK) - Yeovil からの回答
Hi Helen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Yeovil からの回答
Hi Vivien
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful and knowledgeable staff at…
Very helpful and knowledgeable staff at Yeovil branch .
2023年12月6日
hmv (UK) - Yeovil からの回答
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful, knowledgeable
Very pleasant, knew lots about the product where the product was in the shop
2023年11月25日
hmv (UK) - Yeovil からの回答
Hello Claire
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Yeovil からの回答
Hi Mark
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Visited Yeovil HMV today and found what…
Visited Yeovil HMV today and found what I wanted. Very helpful staff.
2023年11月10日
自発的なレビュー
hmv (UK) - Yeovil からの回答
Hi Elizabeth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Yeovil からの回答
Hello,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Rob is so helpful in Yeovil store.
2023年11月3日
hmv (UK) - Yeovil からの回答
Hello Roger
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Good service
2023年11月1日
hmv (UK) - Yeovil からの回答
Dear Joshua
Thank you for leaving a review. We very much appreciate your kind comment, but it looks like the star rating might be incorrect based on this -- if you have had a negative experience please do let us know so we can get this investigated!
hmv (UK) - Yeovil からの回答
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff always helpful
Staff always helpful. Shop easy to navigate and good choice of stock.i
2023年10月18日
hmv (UK) - Yeovil からの回答
Hello Anonymous
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
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