Didn’t fancy risking delivery to door from experience of damage for other goods by post recently. So used hmv click and collect as was an LP gift. York store were very friendly and service great.
企業が回答しました
所在地
所在地を変更10A Coney Street, YO1 9NA York, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Cheaper than a well-known ... marketplace, with an easier to access warranty should it prove necessary. But they're JBL which has been fine previously. Friendly, trouble-free collection from our local... もっと見る
企業が回答しました
I placed on order to be delivered to the store. It arrived within a couple of days. The staff promptly found my order upon collection. I have used this method on several occasions and never yet had a... もっと見る
企業が回答しました
HMV had an old series on DVD which I couldn't buy anywhere else. HMV website is easy to use and delivery was fast and efficient.
企業が回答しました
企業情報
hmv (UK) - York について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
10A Coney Street, YO1 9NA, York, 英国
4.6
優良
529件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - York からの回答
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very quick
Spot on with time ordered and delivered all.in time woop woop happy lady thnku hmv defo order from urselfs next time merry Xmas to u all x
2025年12月24日
hmv (UK) - York からの回答
Hi Miss
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Always excellent service from HMV
Always excellent service from HMV. Orders delivered timely.
2025年12月20日
hmv (UK) - York からの回答
Hi Robin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - York からの回答
Hi AARON
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered DVD before release date
Ordered DVD before release date. No charge made to credit card upon ordering. Collected in store on release date. Perfect condition
2025年12月14日
hmv (UK) - York からの回答
Hello Sally
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - York からの回答
Hi Deborah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Pre-order Service was as stated
Pre-order Service was as stated, from goods ordered to being kept upto date and finally delivered when said,
2025年12月14日
hmv (UK) - York からの回答
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered two lps
I ordered two lps. I know from your website they could be sent out separately.
I do think when you have sent out one you should send an email to say one has yet to be sent out.
There was nothing on my order to say this and with lots of orders going missing over Christmas, I was concerned that the second LP may have been stolen.
I like the fact you use Royal Mail as I feel they are the most reliable courier
2025年12月14日
hmv (UK) - York からの回答
Hi customer
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
hmv (UK) - York からの回答
Hi Dylan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - York からの回答
Hi Stever
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Choose collect in store!
Ordered this record from nice guy in shop as they did not have it. Offered to collect in store or free home delivery. Chose home delivery. This was on the 27 November and I finally got it from Royal Mail on 12 December!
2025年12月11日
hmv (UK) - York からの回答
Hi Alex,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
hmv (UK) - York からの回答
Hi Virginia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - York からの回答
Hi Graham
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - York からの回答
Hi Mary
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Kept informed about progress of order…
Kept informed about progress of order at this busy time. Delivered at the promised time.
2025年12月6日
hmv (UK) - York からの回答
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good service throughout.
I placed a "click and collect" order online. The order was delivered promptly. Good communication throughout. Excellent service when I collected in store.
2025年11月24日
hmv (UK) - York からの回答
Hi June.
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
We had a good experience with all the…
We had a good experience with all the staff at HMV York. They were all knowledgeable and helpful when dealing with our queries and orders.
2025年11月25日
hmv (UK) - York からの回答
Hello PAUL
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - York からの回答
Hi Geoffrey
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff at HMV in York were very…
The staff at HMV in York were very friendly and answered all our questions. We were worried about how to get our purchase home on the train, the staff were so helpful, and arranged for it to be delivered. Very impressed, great customer service.
2025年11月21日
hmv (UK) - York からの回答
Hello Carolyn
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Efficiency
2025年11月22日
hmv (UK) - York からの回答
Hi Dawn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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