Terrible customer service. I cancelled an order in accordance with their T&C’s but I’ve still been charged. Emails and WhatsApp are not being responded to and the phone number just rings out.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My teenage daughter loves Hollywood Browzer products. The Smoother has given her the confidence to remove the hair on her legs independently, and she finds it so easy to use. I recently tried the Brow... もっと見る
Hollywood Browzer products are the best dermaplaning items on the market. Others have been known to cause some bleeding and the blades wear easily but not these products- my sensitive skin feels smoot... もっと見る
企業が回答しました
The Hollywood Browzer have changed my life. No more pesky hairs or peach fuzz. For someone who regularly visits the salon (pre covid) I have seen how popular Dermaplanning is. Constantly booking yours... もっと見る
企業情報
当該企業による記述
Hollywood Browzer Beauty is an award-winning beauty tools and accessories brand specialising in eyebrow shaping, hair removal & dermaplaning tools. The brand was founded in 2017 by former actress and producer, Amy Anzel, after discovering this beauty 'secret' aka dermaplaning, while living in LA. She felt that every woman should experience this same pain free hair removal, eyebrow shaping and glowing skin that celebrities and Hollywood A-Listers were experiencing.
連絡先
13 Whitchurch Lane, Edgware, HA8 6JZ, Middlesex, 英国
- 0203 383 0109
- info@hollywoodbrowzer.com
- www.hollywoodbrowzer.com
4.2
ほぼ満足
460件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Love the browzer and will continue to…
Love the browzer and will continue to order when I run out ❤️
2023年3月31日
Hollywood Browzer からの回答
We're so happy to hear that you are pleased with Hollywood browzer 😍💓
i didnt get my order!!!
2023年3月23日
Hollywood Browzer からの回答
Hi Julia, I understand that you are most concerned about your order. I am sorry to see that you had to contact us regarding this issue. I understand the importance of your concern and am committed to providing your required support. Sorry for the inconvenience caused due to this. Kindly understand that we have reached out to our internal team to work on this. Please note that we will send you an email regarding the status of your order. We encourage you to wait for our response and assure you that our teams are working on your request on priority. Appreciate your understanding and patience on this matter. It was a pleasure assisting you today, have a good day.
First order never arrived but sent…
First order never arrived but sent replacement product good has usual
2023年2月28日
Hollywood Browzer からの回答
we are so pleased to hear this! 😊🤞💓
Hollywood Browzer からの回答
We are so happy to hear this. We strive to deliver the best customer experience, and it makes our day to listen to we have accomplished that. For any further questions, please email info@hollywoodbrowzer.com :)
Hollywood Browzer からの回答
Hi Imen,
Thank you for getting in touch with us here at Hollywood Browzer Beauty
I am so sorry that you are yet to receive your order. Due to the holiday seasons there is a royal mail strike. I would give it to the end of this week after speaking to my warehouse this morning.
If you have any queries, please send us an email on info@hollywoodbrowzer.com.We are always happy to answer any queries you may have.
Thanks,
The Hollywood Browzer Team.
Hollywood Browzer からの回答
Thank you so much. Any questions, please do not hesitate to get back in touch.
Such a good product
Such a good product! I've been using this product since and i could say you really need this. Will buy again soon.
2022年12月17日
自発的なレビュー
Hollywood Browzer からの回答
We are so pleased that you're a fan, 💫😍 Any questions, please do not hesitate to get back in touch.
Amazing product and customer service!
Absolutely love my Hollywood Browzer and couldn’t be without it! Their customer service is second to none, i recently ordered the browzer and eyebrow shaper in one however they emailed me afterwards to say unfortunately the combined tool was out of stock however would I accept the browzer and eyebrow shaper separately, and once I agreed they shipped it to me super fast especially over Black Friday. Excellent service and will definitely be recommending to everyone I know. Thanks!
2022年11月25日
自発的なレビュー
Hollywood Browzer からの回答
Amazing! We are so excited to hear this! If you have any questions, please do not hesitate to get in touch with us ✨
Amazing product
Amazing product. Found what I am looking for and it is so easy to use. Great results and fast delivery.
2022年12月8日
自発的なレビュー
Hollywood Browzer からの回答
Oh yes it is! 😍👏Any questions, please do not hesitate to get back in touch.
Satisfied with the item
Satisfied with the item. It's working and in good condition and packaging, fast shipment. Highly recommended item!
Excellent!
Very nice, good quality and very affordable for home use😉.
2022年12月8日
自発的なレビュー
Hollywood Browzer からの回答
Thanks gorgeous! So happy to hear this ❣️🤞💓 Any questions, please do not hesitate to get back in touch.
Absolutely can’t leave without that…
Absolutely can’t leave without that product!!! I have lot of fluff on my face and my makeup always seat on the top. This project removes all the fluff and give you slow less make up application. I have been MUA for 20 years and I can promise you, you need this 🤩
2022年11月7日
Hollywood Browzer からの回答
Amazing! We are so pleased to hear this! 😍 ✨
Simple effective and affordable way to…
Simple effective and affordable way to keep your skin fuzz free.
Easy to order, quick to deliver and regular discount.
The whole experience is a positive one.
( and much less painful than threading !)
2022年11月5日
Hollywood Browzer からの回答
we love to hear it! 😍🙌🏼
I found Shanel very helpful and a good…
I found Shanel very helpful and a good communicator which is important in business.
2022年8月2日
Hollywood Browzer からの回答
We're glad to have helped to resolve this matter. If you have any more questions or concerns please let me know. I will be more than happy to assist you. 😍 xx
Not for me
Not for me
Complete waste money
It marked my face even tho I.was gentle did everything right.
Won't be re purchasing
2022年7月10日
Hollywood Browzer からの回答
We are so sorry that you had this experience with the Browzer. Please send us a PM and we will be sure to get this sorted out for you.✨
Order taken and advised 3-5 working…
Order taken and advised 3-5 working days for delivery. Over a week passed with no update to order being dispatched. Emailed customer services to be advised item out of stock and would be a further 2 weeks. Took a total of 4 weeks to arrive.
2022年7月4日
Hollywood Browzer からの回答
I am so sorry about the delay in your order arriving :(. We want to do everything we can help you have a good experience with the Hollywood Browzer. Please email info@hollywoodbrowzer.com. x
Wonderful and helpful customer service 👍
I had trouble finding the correct blades for my Hollywood smoother from other well known stockists. They didn't click properly into place and sat proud. Thankfully after getting in touch I was successfully helped and sent the correct fitting blades. Customer service is just wonderful 😘
Thank you
2022年6月5日
Hollywood Browzer からの回答
we are so pleased to hear this! 😊 We want to do everything we can to ensure that you have a positive experience with us here at Hollywood Browzer Beauty ⚡️
The service from Hollywood browser was…
The service from Hollywood browser was brilliant. I had been sent the wrong replacement heads and they sorted it all out for. Excellent
2022年5月31日
Hollywood Browzer からの回答
we love to hear it! 😍🙌🏼
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