Terrible customer service. I cancelled an order in accordance with their T&C’s but I’ve still been charged. Emails and WhatsApp are not being responded to and the phone number just rings out.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My teenage daughter loves Hollywood Browzer products. The Smoother has given her the confidence to remove the hair on her legs independently, and she finds it so easy to use. I recently tried the Brow... もっと見る
Hollywood Browzer products are the best dermaplaning items on the market. Others have been known to cause some bleeding and the blades wear easily but not these products- my sensitive skin feels smoot... もっと見る
企業が回答しました
The Hollywood Browzer have changed my life. No more pesky hairs or peach fuzz. For someone who regularly visits the salon (pre covid) I have seen how popular Dermaplanning is. Constantly booking yours... もっと見る
企業情報
当該企業による記述
Hollywood Browzer Beauty is an award-winning beauty tools and accessories brand specialising in eyebrow shaping, hair removal & dermaplaning tools. The brand was founded in 2017 by former actress and producer, Amy Anzel, after discovering this beauty 'secret' aka dermaplaning, while living in LA. She felt that every woman should experience this same pain free hair removal, eyebrow shaping and glowing skin that celebrities and Hollywood A-Listers were experiencing.
連絡先
13 Whitchurch Lane, Edgware, HA8 6JZ, Middlesex, 英国
- 0203 383 0109
- info@hollywoodbrowzer.com
- www.hollywoodbrowzer.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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この企業のTrustpilot 利用方法
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I was recommended by my daughter few…
I was recommended by my daughter few months ago to try the Hollywood Browzer. I ordered one and am absolutely delighted with it. Its easy to use, very quick, very convenient and handy for travelling. Removes hair pain free and leaves my skin ultra smooth. Fantastic product and I love it!
Great fast customer service
Great fast customer service, i emailed them with a problem I had with a discount code and they responded very quickly and sorted my problem out i will definitely use them again.

Hollywood Browzer からの回答
Everything perfect
Fab customer service
Had been a lengthy delay from when I ordered so I dropped them a email
over the weekend to chase, certainly wasn’t expecting a reply by return. They have a delay with their suppliers, so. They kindly offered to sent out all other items, minus one (which will be sent when received) and offered a gift as an apology. Great customer service. Thank you
Excellent purchase!
Very pleased with the Hollywood Browzer. Leaves my skin smooth and peach fuzz free. Make up glides on nicely. I have sensitive skin but this causes no irritation and results last good few weeks. Worth paying bit extra for a quality product!

Hollywood Browzer からの回答
Product is good although the service is not
Product is good although the service is not!
I had a discount code which initially worked online, but when I went to pay via Apple Pay the code disappeared and I was charged full price.
I then contacted the customer service team, and had a reply, but have not received another reply to my response.
I believe the company are trying to ignore me so I go away!!

Hollywood Browzer からの回答
Excellent customer service
I had a problem where a couple of items were missing. I emailed and received a reply very quickly and the missing items were received a couple of days later. Very good customer service.
I bought these as a gift because I’ve been using the Hollywood browser for some time and it’s brilliant!
Fab product, highly recommend
I have had this product for a couple of months now. For personal reasons it had been in my cupboard for a while, then I started to worry about using it and how long it would take...I needn't have worried at all! Took minutes to do, no pain and my face feels soo smooth 🥰 I wish I'd brought one years ago, can't recommend enough for anyone who is wanting to remove their peach fuzz 🍑👍🏻 x
I honestly regret the day I bought and…
I honestly regret the day I bought and used this item. Looking back, the peach fuzz in my face was not even worth what I am dealing with now. It’s been over a year since I used the browser. Ever since I’ve gone from clear skin, to having adult acne which I have not been able to shake since. My confidence has bombed and I have not found a way to fix my skin. It al began after I used the browser. I really advise anyone who is considering this product to speak to a professional first.

Hollywood Browzer からの回答
Excellent experience!
Excellent customer service and experience purchasing! I had a discount code which didn’t apply correctly and I received a super fast response and they very kindly refunded me the value instead.
Can’t wait for my next purchase!
Absolutely amazing little thing
Absolutely amazing little thing! I suffer from sever psoriasis and it has allowed me to shave under my arms safely with very little chance of cutting myself. It has also worked wonders on my face getting rid of peach fuzz! Thanks Hollywood browzer 🥰
Love it…
I love this tool and how lovely and soft my skin feels when I’ve used it. I was a bit dubious at first and worried I’d get super fast regrowth, but it honestly doesn’t grow back at an increased rate. Make up stays fresh and smooth for longer too! Highly recommend.
I absolutely love this product...but have recommendations
I absolutely love this product.... but I think it could be improved in so many ways!!
Example- it’s just not a sustainable product! So much waste. Why not make a high quality holder where buyers can subscribe to a replacement blade package?? Also have it double ended so that you can do your face- flip to the smaller blade for your brows!! Amazing amazing product but let’s look after the planet Hollywood browser

Hollywood Browzer からの回答
I would have given 5 as it’s a great…
I would have given 5 as it’s a great product & I love the derma-plane tool! But the lash curler arrived in a half opened box with a couple of someone’s lashes stuck to it. Yuck

Hollywood Browzer からの回答
So easy to use
So easy to use. Love the results! Now just waiting to see how my hair grows back
Extremely easy to deal with and my…
Extremely easy to deal with and my issue was resolved within two emails without question. Very pleased.

Hollywood Browzer からの回答
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